General Manager - Warehouse Operations, Life Science Division
Greenfield, Indiana, United States · On-site
Senior+
The General Manager is responsible for upholding rigorous EH&S standards, exceptional customer service, cGMP compliance, quality, operational efficiency, and profitability by overseeing all functions within the multi-cli…
The Inventory Control Supervisor contributes to meeting Langham goals of exceptional customer service, quality, process improvement, and profitability by ensuring Inventory Associates conduct accurate inventory counts us…
**This is a 1st shift position: Tuesday - Saturday, 8A - 4P** The Operations Supervisor contributes to Langham’s Life Science Services Division by ensuring that the Warehouse Associate(s) and related operations per…
Skills: Warehouse management, Logistics, Team leadership, GMP compliance, Inventory control
We are looking for a skilled, detail-oriented Building Maintenance Technician to join our facilities team. If you thrive in a high-compliance, technical environment and take pride in maintaining mission-critical equipmen…
The Outbound Supervisor supports Langham’s life sciences logistics operations by ensuring that all GMP-regulated inbound shipments are received, inspected, documented, and stored accurately and in full compliance w…
Skills: Logistics, Warehouse management, GMP compliance, Team leadership, Inventory management
Operations Supervisor, Life Science Division - Inbound
Greenfield, Indiana, United States · On-site
Mid level
The Operations Supervisor contributes to Langham’s Life Science Services Division by ensuring that the Warehouse Associate(s) and related operations personnel meet customer goals for quality and timeliness of shipm…
Skills: Warehouse operations, Logistics, Team leadership, Inventory management, GMP compliance
Operations Supervisor, Life Science Division - Outbound
Greenfield, Indiana, United States · On-site
Mid level
The Operations Supervisor contributes to Langham’s Life Science Services Division by ensuring that the Warehouse Associate(s) and related operations personnel meet customer goals for quality and timeliness of shipm…
Training Coordinator - Tier 4, Life Science Division
Greenfield, Indiana, United States · On-site
Senior
Are you an expert in pharmaceutical compliance who thrives at the intersection of quality assurance, workforce readiness, and technical education? We are seeking an advanced-level Training Coordinator IV to own, elevate,…
Summary Langham Logistics, Inc. is a 35-year-old Indiana-based company providing comprehensive cold chain and ambient temperature warehousing and transportation solutions that our customers, many Fortune 500 Pharmaceutic…
The Operations Manager contributes to Langham’s goals of exceptional customer service, quality, process improvement, regulatory compliance, and profitability by leading the Inbound and Outbound operations of Life S…
Skills: Warehouse Operations, Customer Relationship Management, Financial Analysis, cGMP, GDP
Quality Supervisor, Life Science Division 2nd shift
Whitestown, Indiana, United States · On-site
Mid level
Are you Ready to Shape the Future of Logistics Quality? **This is a 2nd shift position ** At Langham Logistics, we deliver world-class supply chain solutions driven by operational precision, innovative technology, and an…
Skills: Quality Control, Warehouse Management, Team Leadership, FDA Compliance, Inventory Auditing
**MUST have at least 1 year of Turret Truck operation experience for consideration** **This position requires working in a warehouse environment with varying temperatures, including cold conditions.** **This is a 2nd shi…
**This is a 2nd shift position: 12PM - 8:30PM** The Outbound Supervisor supports Langham’s life sciences logistics operations by ensuring that all GMP-regulated inbound shipments are received, inspected, documented…
Are you Ready to Shape the Future of Logistics Quality? **This is a 2nd shift position ** At Langham Logistics, we deliver world-class supply chain solutions driven by operational precision, innovative technology, and an…
Skills: cGMP Compliance, Cleanroom Protocols, Quality Systems Governance, CAPA, Root Cause Investigation
Quality Representative Level 2 - Life Science Div 1st Shift
Easton, Pennsylvania, United States · On-site
Entry level
**This is a 1st shift role** Summary The Quality Associate contributes to meeting Langham Logistics goals of exceptional Client service, quality, process improvement, and profitability by performing the following tasks: …
Skills: Quality Control, GMP Compliance, Sampling and Testing, Cleanroom Operations, Case Management
Quality Representative Level 2 - Life Science Div 1st Shift
Easton, Pennsylvania, United States · On-site
Entry level
**This is a 1st shift role** Summary The Quality Associate contributes to meeting Langham Logistics goals of exceptional Client service, quality, process improvement, and profitability by performing the following tasks: …
Quality Representative Level 1- Life Science Div 1st Shift **This is a 1st shift role- 8am-5pm Tuesday- Saturday** Summary The Quality Associate contributes to meeting Langham Logistics goals of exceptional Client servic…
**This position is in a facility with varying temperatures** **MUST have at least 1 year of Turret Truck operation experience for consideration** Job Summary: We have an immediate need for a skilled and safety-conscious …
**This position is in a cold storage facility with varying temperatures** **MUST have at least 1 year of Turret Truck operation experience for consideration** **This is a 2nd shift 4pm- 12:30am** Job Summary: We have an …
Job Description **This position is in a facility with varying temperatures** ** This is a 1st shift 7am-3:30pm position** Summary Perform inspection, sampling, and testing on incoming raw materials and components followi…
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Full-time
bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The General Manager oversees all functions within a multi-client pharmaceutical-grade logistics facility, ensuring strict adherence to cGMP/GDP quality standards and operational efficiency. They are responsible for leading warehouse operations, cold-chain management, and personnel development while maintaining regulatory compliance and meeting client service-level expectations.
Requirements
Candidates must possess a Bachelor's degree and at least 10 years of progressive leadership experience in a highly regulated supply chain environment, with at least 5 years specifically in pharmaceutical or life sciences. Proficiency in cGMP/GDP principles, regulatory audits, and P&L management is essential for this role.
Full job description
The General Manager is responsible for upholding rigorous EH&S standards, exceptional customer service, cGMP compliance, quality, operational efficiency, and profitability by overseeing all functions within the multi-client pharmaceutical-grade logistics facility. This includes comprehensive leadership of warehouse operations, cold-chain management, receiving, storage, order fulfillment, quality assurance, distribution, and site support functions. A central responsibility of the General Manager is to uphold a culture where safety and quality is embedded in every process, and where operational discipline and documentation integrity are non-negotiable. Theprimary objective of the General Manager is to ensure that all pharmaceutical products and raw materials are received, stored, handled, and shipped in strict accordance with domestic and international regulatory agency and client-specific quality and regulatory requirements. This includes maintaining temperature integrity, ensuring accurate order fulfillment, executing all warehouse processes without deviation, and safeguarding product integrity at every step. The General Manager must ensure all activities meet client specifications and corporate targets for productivity, efficiency, and compliance.
The General Manager partners closely with executive leadership to establish annual operational goals, budgetary plans, quality objectives, client service metrics, and continuous improvement initiatives. The role is accountable for enforcing and monitoring policies related to cGMP/GDP quality systems, EHS, security, facility engineering, and employee training, ensuring the site is always prepared for regulatory inspections and client audits.
A key responsibility for this role is the effective development of personnel across all departments. The General Manager ensures that employees are trained, qualified, and performing to high standards of accuracy, compliance, and professionalism. This includes fostering a culture of ownership, continuous improvement, documentation integrity, and proactive issue identification. The General Manager is ultimately responsible for the delivery of all operational commitments for the clients supported at the facility. This includes meeting service-level expectations for storage, picking, packing, labeling, kitting, cold-chain distribution, and inventory control, while upholding the stringent quality and regulatory standards required for handling pharmaceutical and life sciences products.
Key Outcomes Expected
A fully compliant, inspection-ready pharmaceutical logistics operation that consistently meets FDA, EU GDP, DSCSA, TSA, Homeland Security, and client-specific regulatory expectations.
Flawless operational execution in receiving, storage, cold-chain management, order fulfillment, labeling, kitting, and distribution, ensuring zero product-integrity failures and strict adherence to documentation and cGMP/GDP requirements.
Effective leadership across all building departments, including operations, quality, engineering, customer service, and support functions—ensuring alignment, communication flow, and accountability.
Strong multi-client management performance, successfully balancing the needs, workflows, and compliance expectations of multiple pharmaceutical and life sciences customers housed within the facility.
Full implementation and enforcement of all safety, quality, and security policies, including those required by TSA, Homeland Security, corporate standards, and client programs—resulting in consistently successful audits and inspections.
Reliable adherence to budget expectations and financial discipline, including labor planning, capacity planning, operational cost control, and facility budget management at all levels.
Consistent achievement of operational KPIs and benchmark metrics, including quality performance, inventory accuracy, temperature-excursion prevention, productivity, throughput, workforce turnover, and safety incident reduction.
Accurate and proactive communication to senior leadership regarding operational performance, risks, recurring challenges, and recommended improvement strategies.
An optimally staffed and trained workforce, with all management and operational personnel adequately qualified to meet daily customer workflows, pharmaceutical compliance standards, and peak-volume demands.
Timely completion of cross-functional project initiatives, working collaboratively with internal and customer subject-matter experts to deliver compliant, on-time solutions.
Accurate identification and execution of all regulatory and licensing requirements needed for each customer, including initiating, tracking, and completing all required certifications and documentation.
Critical Skills and Knowledge
Deep understanding of cGMP/GDP principles, FDA regulations, EU GDP, DSCSA, and pharmaceutical logistics.
Strong leadership with the ability to influence, coach, and develop staff at all levels.
High commitment to quality, compliance, and accuracy.
Operational excellence mindset with experience in lean, 5S, and root cause problem-solving.
Strong communication, decision-making, and risk management capabilities.
Ability to manage competing priorities in a fast-paced environment.
Strong customer service orientation with the ability to translate client needs into compliant operational execution.
Proficiency with WMS, ERP systems, and temperature-control technologies.
Education and Experience
Bachelor’s degree required (Supply Chain/Logistics, Life Sciences, Engineering, or related field).
Lean Six Sigma certification preferred.
10+ years of progressive leadership experience in highly regulated supply chain environment.
5+ years in a cGMP/GDP-regulated pharmaceutical or life sciences environment.
Other certifications as required by regulatory bodies preferred.
Physical Demands and Work Environment:Ability to walk warehouse floors, including cold-chain storage areas (2–8°C and below). Occasional lifting of up to 50 lbs. Ability to stand, walk, or sit for extended periods. Combination of warehouse, cold-chain storage, and office environments. Exposure to temperature-controlled areas and powered industrial equipment.
This job description is not intended to be all-inclusive. The Operations Manager may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.
Related keywords
Warehouse OperationsLife SciencePharmaceuticalcGMPGDPCold-chainFDADSCSATSALogisticsQuality AssuranceLean Six Sigma5SWMSERPP&L
Transportation, Logistics, Supply Chain and Storage
Company size
51-200 employees
Founded
1988
Headquarters
Indianapolis, IN
LinkedIn followers
3,742
Langham Logistics partners with forward-thinking companies to provide comprehensive supply chain management solutions that save time and money. We don’t rely on off-the-shelf solutions; rather we utilize our proven processes and systems and tailor them to meet the exact needs of our clients’ company, industry, and business objectives. Our consultative approach goes beyond transactional activities, and instead focuses on proactive solutions that help reduce costs, better utilize assets, and provide visibility—both in the short term and over time.
Our multidisciplinary team of experts is empowered to always work in the best interest of our clients, using best-in-class logistics technology, tactical operations support, accurate data collection, and a centralized communication hub. In addition, Langham provides added value through solid execution piece processing capabilities in freight management, domestic and international transportation, logistics, warehousing and fulfillment.
Offices: 5335 W. 74th Street, Indianapolis, IN 46268, US
Supply chain optimizationfreight forwardingdomestic and international transportationwarehousingfulfillment and distribution.domestic freight servicesairport logisticstruckload freightless than a truckload (LTL)cold chain services
Transportation, Logistics, Supply Chain and Storage
Company size
51-200 employees
Founded
1988
Headquarters
Indianapolis, IN
LinkedIn followers
3,742
Langham Logistics partners with forward-thinking companies to provide comprehensive supply chain management solutions that save time and money. We don’t rely on off-the-shelf solutions; rather we utilize our proven processes and systems and tailor them to meet the exact needs of our clients’ company, industry, and business objectives. Our consultative approach goes beyond transactional activities, and instead focuses on proactive solutions that help reduce costs, better utilize assets, and provide visibility—both in the short term and over time.
Our multidisciplinary team of experts is empowered to always work in the best interest of our clients, using best-in-class logistics technology, tactical operations support, accurate data collection, and a centralized communication hub. In addition, Langham provides added value through solid execution piece processing capabilities in freight management, domestic and international transportation, logistics, warehousing and fulfillment.
Offices: 5335 W. 74th Street, Indianapolis, IN 46268, US
Supply chain optimizationfreight forwardingdomestic and international transportationwarehousingfulfillment and distribution.domestic freight servicesairport logisticstruckload freightless than a truckload (LTL)cold chain services