New Zealand · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Customer service, Front office operations, Up-selling, Cross-selling, Conflict resolution
New Zealand · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Food and beverage service, Upselling, Guest feedback management, Beer knowledge, Wine knowledge
New Zealand · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Team leadership, Customer service, Food and beverage service, Inventory management, Staff training
New Zealand · On-site
Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm o…
Skills: Customer service, Valet parking, Luggage handling, Attention to detail, Communication
Canada · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Laundry operations, Housekeeping, Communication, Teamwork, Safety compliance
Canada · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Administrative support, Event planning, Hospitality administration, Microsoft Office Suite, Delphi
Canada · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Preventative maintenance, Electrical maintenance, Plumbing, Hand tools operation, Power tools operation
Canada · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Culinary arts, Food preparation, Menu development, Recipe standardization, Kitchen management
Canada · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Banquet setup, Event support, Guest service, Communication, Heavy lifting
United States · On-site
$20/hr–$25/hr
PRIMARY OBJECTIVE OF POSITION: Represents hotel to arriving/departing guests and visitors alike. Acknowledges, welcomes and departs all guests/visitors by escorting them to appropriate areas / colleagues in the lobby and…
Skills: Guest relations, Customer service, Communication, Interpersonal skills, Problem solving
United States · On-site
$78k–$84k/yr
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Front office management, Luxury hotel operations, Team leadership, Staff training, Guest relations
United States · On-site
$34/hr–$34/hr
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Customer Service, Sales, Upselling, Communication, Problem Solving
China · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Sales, Business Development, Account Management, Strategic Planning, Communication
China · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Talent Acquisition, Recruitment Strategy, Market Analysis, Employer Branding, Campus Recruitment
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Accounting, Income audit, Financial reporting, F&B revenue analysis, Month-end closing
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Luxury Residential Marketing, Real Estate Development, Brand Management, Strategic Planning, Digital Marketing
United States · On-site
$22/hr–$27/hr
DEPARTMENT: Housekeeping JOB TITLE: Housekeeping Attendant REPORTS TO: Director of Housekeeping and Housekeeping management team SUPERVISES: n/a PRIMARY OBJECTIVE OF POSITION: Assure cleanliness of guest floor corridors,…
Skills: Housekeeping, Cleaning, Sanitization, Stain removal, Chemical handling
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Supervision, Guest service, Food and beverage knowledge, Communication skills, Interpersonal skills
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Reservation management, Revenue management, Staff training, Opera PMS, MS Office
United States · On-site
$33/hr–$34/hr
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Res…
Skills: Housekeeping, Cleaning, Sanitation, Linen management, Customer service
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The Guest Service Agent is responsible for delivering efficient and personalized service at the front desk to ensure an outstanding guest experience. Duties include managing check-in and check-out processes, resolving guest concerns, and maximizing revenue through up-selling and cross-selling.
Candidates should have a high level of English comprehension and impeccable personal grooming. Previous experience in a similar role or with a PMS system is preferred but not required as training is provided.
Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.
We are looking for a full-time Guest Service Agents to join our front office!
Be part of the first impression in delivering a heartfelt kiwi service to our guests. This role will have you delivering a friendly, efficient and accurate service on the front desk.
You'll need to be able to work morning and afternoon shifts, including weekends.
Your responsibilities will include:
Cordis is not just about delivering a memorable experience for our guests but a amazing experience for you. So if you are ready, we will reward you with:
Cordis means 'heart' in latin so, if this vacancy has got your heart excited, get in touch by clicking Apply
A wholly-owned subsidiary of Great Eagle Holdings Limited, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
Offices: 2701, Great Eagle Centre, 23 Harbour Road, Hong Kong, SAR 000, HK · 99 Madang Road, Xintiandi, 2/F, Shanghai, Huangpu District 200021, CN · No. 200 Huaining Road, Zhengwu District, Hefei, Anhui, CN · No. 77 Binhai Avenue,, Haikou, Hainan 570105, CN · 99 Madang Road, Xintiandi, Shanghai, 200021, CN
A wholly-owned subsidiary of Great Eagle Holdings Limited, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
Offices: 2701, Great Eagle Centre, 23 Harbour Road, Hong Kong, SAR 000, HK · 99 Madang Road, Xintiandi, 2/F, Shanghai, Huangpu District 200021, CN · No. 200 Huaining Road, Zhengwu District, Hefei, Anhui, CN · No. 77 Binhai Avenue,, Haikou, Hainan 570105, CN · 99 Madang Road, Xintiandi, Shanghai, 200021, CN
