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Full-time
bachelor degree, postgraduate degree
Equal opportunity employer, Hybrid work model
Posted 4d ago
~40 hrs/week
Responsibilities
The Senior Field Process Engineer provides on-site technical support for equipment installations, training, and process optimization at customer sites. They collaborate with account teams to identify technology roadmaps and execute penetration strategies while ensuring high-quality performance of installed systems.
Requirements
Candidates must hold a PhD in a relevant scientific field, or a Master's degree with 3+ years of experience, or a Bachelor's degree with 5+ years of experience. The role requires the ability to work in a cleanroom environment, wear protective equipment, and engage effectively with customers on technical solutions.
Full job description
The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you’ll make
At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups. Your portfolio includes providing on-site support at customer sites which include being familiar with customer wafer fabrication processing flow and techniques, addressing potential integration challenges with systems which impact or are being impacted earlier or later in the process flow. This includes Design of Experiment (DOE), process evaluation and documentation of process outputs relating to hardware installations, medications / upgrades to existing systems.
What you’ll do
Work closely with Account team and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues / challenges. Identify areas where Lam is able to value-add.
Work with Account team and customers to execute to penetration and defense strategy, including coordinating with Global Product Group on product demonstration
Perform startup of “capacity add” Lam systems i.e. match results to existing systems and applications
Design and complete simple DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications / upgrades
Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution
Develop new processes to new and/or existing customer applications
Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
Develop good customer relations during start-up and trouble-shooting
Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
Ensure safe working condition at work site
Any other duties as assigned by the Immediate Supervisor
Who we’re looking for
Minimum Qualifications:
PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
Good communication and interpersonal relations skill
Able to actively engage customers on technical solutions
Able to work in Fab environment and perform standby duties
Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
Willing to support short term, overseas assignment
Preferred qualifications
In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
Foundational analytical, problem solving, and decision-making skills.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Related keywords
Field Process EngineerWafer FabricationCustomer SupportDesign of ExperimentDOEStatistical Process ControlSPCHardware InstallationProcess FlowCleanroomSemiconductorEquipment MaintenanceData AnalysisTechnical SolutionsIntegration ChallengesCapacity Add
Driving semiconductor breakthroughs that define the next generation. Trusted partner of the world’s leading chipmakers.
Industry
Semiconductor Manufacturing
Company size
10,001+ employees
Founded
1980
Headquarters
Fremont, CA
LinkedIn followers
487,070
Total funding
$10M
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.
Ready to help define the future of technology? Join us: www.lamresearch.com/careers
Offices: 4650 Cushing Parkway, Fremont, CA 94538, US · 14-9, Gajangsaneopdong-ro, Osan-si, Gyeonggi-do 18103, KR · Sez-Straße, Villach, Carinthia 9500, AT · 11361 SW Leveton Dr, Tualatin, OR 97062, US · 1 Portola Ave, Livermore, California 94551, US
Driving semiconductor breakthroughs that define the next generation. Trusted partner of the world’s leading chipmakers.
Industry
Semiconductor Manufacturing
Company size
10,001+ employees
Founded
1980
Headquarters
Fremont, CA
LinkedIn followers
487,070
Total funding
$10M
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.
Ready to help define the future of technology? Join us: www.lamresearch.com/careers
Offices: 4650 Cushing Parkway, Fremont, CA 94538, US · 14-9, Gajangsaneopdong-ro, Osan-si, Gyeonggi-do 18103, KR · Sez-Straße, Villach, Carinthia 9500, AT · 11361 SW Leveton Dr, Tualatin, OR 97062, US · 1 Portola Ave, Livermore, California 94551, US