Vienna, Austria · On-site
Location: Austria and/or Switzerland (CH) Language requirements: Fluent in German & English [both written & verbal] Job type: Permanent Powered by Konecta Group, we support our partner’s The Coca-Cola Company (TCCC) digi…
Skills: CMS Management, Agile Methodologies, Mobile App Management, CRM Campaign Management, User Acceptance Testing
Madrid, Community of Madrid, Spain · On-site
Location: Madrid, Spain Language requirements: Fluent in Spanish, Portuguese & English [both written & verbal] Job type: Permanent Powered by Konecta Group, we support our partner’s The Coca-Cola Company (TCCC) digital t…
Skills: CMS Management, Digital Marketing, CRM, Mobile App Management, User Acceptance Testing
Warsaw, Masovian Voivodeship, Poland · On-site
🌍Location: Warsaw, Sofia or Belgrade 🗣️ Languages: English (Fluent), and any European language would be an advantage 📜 Contract: 40h a week 📆 Contract length and start date : September 1st - December 31st The Digital…
Skills: Digital Project Management, Stakeholder Management, Digital Marketing, Agile Methodology, Resource Coordination
Bucharest, Romania · Hybrid
🌍 Location: Bucharest 🗣️ Languages: English (fluent, spoken and written), Greek (Native, spoken and written) + Additional European language Contract 6 months (or first until end of 2026) 2 hours a day, Remote Focusing …
Skills: Customer Support, Community Management, Greek Language, English Language, Sprinklr
Lisbon, Portugal · Hybrid
🌍 Location: London 🗣️ Languages: English (Fluent), and any European language would be an advantage 📜 Contract: 40h a week, full time, Hybrid 3 days in office (Canary Wharf) 📆 Ideal start date: ASAP Job Title: Consume…
Skills: CRM Salesforce, Power BI, SQL, Data Analysis, Reporting
Lisbon, Portugal · Hybrid
🌍 Location: London 🗣️ Languages: English (Fluent), and any European language would be an advantage 📜 Contract: 40h a week, full time, Hybrid 3 days in office (Canary Wharf) 📆 Ideal start date: ASAP Job Title: Consume…
Skills: Salesforce, Power BI, SQL, Data Analysis, Reporting
London, England, United Kingdom · Hybrid
🌍 Location: London 🗣️ Languages: English (fluent) & Finnish (Fluent) OR Swedish (Fluent) & English(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Finnish Markets 8h a day, 5 d…
Skills: Customer support, Community management, Communication skills, Issue resolution, Service improvement
London, England, United Kingdom · Hybrid
🌍 Location: London 🗣️ Languages: English (fluent) & Finnish (Fluent) OR Swedish (Fluent) & English(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Finnish Markets 8h a day, 5 d…
Skills: Customer Support, Community Management, English Fluency, Finnish Fluency, Client Relations
Madrid, Community of Madrid, Spain · On-site
Location: Madrid, Spain Language requirements: Fluent in Spanish + fluent in English [both written & verbal] Job type: Permanent Powered by Konecta Group, we support our partner’s The Coca-Cola Company (TCCC) digital tra…
Skills: Digital Marketing, Project Management, CRM Strategy, Stakeholder Management, Mobile App Management
Sesto San Giovanni, Lombardy, Italy · Hybrid
🌍 Location: Bucharest / Milan 🗣️ Languages: English (fluent, spoken and written), Italian (Native, spoken and written) + Additional European language Contract 6 months (or first until end of 2026) 4 hours a day, Remote…
Skills: Customer Support, Community Management, English Fluency, Italian Fluency, Sprinklr
Vienna, Austria • On-site
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The Digital Operations Manager will oversee the implementation and launch of digital campaigns, promos, and CRM activities across Coca-Cola platforms. They are responsible for content localization, platform maintenance, and ensuring technical quality through rigorous UAT processes.
Candidates must have at least 3 years of experience with CMS systems and a strong background in mobile app management and CRM campaigns. Proficiency in agile methodologies and excellent communication skills are required to collaborate effectively with cross-functional teams.
Location: Austria and/or Switzerland (CH)
Language requirements: Fluent in German & English [both written & verbal]
Job type: Permanent
Powered by Konecta Group, we support our partner’s The Coca-Cola Company (TCCC) digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection.
We are currently looking for an exceptional Digital Operations Manager to join our central team as part of our outsourced collaboration with The Coca-Cola Company across Europe. This Digital Operations Manager will help us to drive our mission in bringing innovative experiences, data-driven thinking and digital capabilities into a constantly changing ecosystem on a project basis.
What you’ll do for us? Your main responsibilities:
Own the implementation and launch of campaigns and promos, ensuring consumer experiences are executed in the markets in the most effective way to convert to digital transactions.
Operate and manage Coca-Cola digital platforms (website, mobile application, CRM) including content localization and platform management on a local market level.
Manage and maintain Coca-Cola App in terms of content and promo/loyalty set up and maintenance in coordination with Digital Manager.
Ensure the website and Coca-Cola App are up to date with content and necessary legal documents.
Create landing pages and article pages in the CMS.
Prepare QR codes for all relevant POS materials and monitor and optimise results.
Lead and execute the CRM build,approval and launch.
Be hands on with local Coca-Cola digital platforms, report bugs and perform all necessary live fixes.
Provide local input and insights for central and local campaigns to the central and category teams.
Perform platforms tagging in order to prepare in-depth report results of each campaign.
Prepare the UAT for all promos and campaigns as well as aligning with Digital Managers on all fixes prior launch.
Prepare campaign in platforms' PROD version and launch it in agreement with Digital Manager.
Ensure all technical elements are set up correctly within any promotions or campaigns.
Collaborate with the data team to provide all information needed to complete technical promos.
Build relationships with cross functional stakeholders such as IT, Digital Managers, Platform Consultants and Digital Delivery Managers.
Collaborate daily with many stakeholders both central and local to achieve business objectives.
Who are you?
You will have at least 3 years of experience working with CMS systems, where you will bring a wealth of knowledge in effectively managing the implementation of content. Proficient in agile methodologies, you are adept at collaborating in cross-functional and cross-geographical teams, ensuring seamless project execution. Your experience extends to mobile app management, where you've successfully contributed to optimising user experiences.
In the realm of campaigns, you have a proven track record of managing and executing successful campaigns. Specifically, you possess expertise in handling loyalty campaigns and have successfully set up CRM campaigns. Your approach is characterised by strong communication and interpersonal skills, which contribute to effective collaboration within diverse teams.
Furthermore, your exceptional written and verbal communication abilities have been demonstrated throughout your career. Understanding the importance of quality assurance, they are well-versed in the User Acceptance Testing (UAT) process, ensuring the thorough evaluation of systems and campaigns.
Important: Konecta Team is dedicated to exclusively supporting the digital strategy of its client Coca-Cola. You will be employed by Konecta Group or our local 3rd party employment partner who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the digital strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation.
We bring to life amazing digital and consumer experiences.
Konecta Team for Coca-Cola is a part of the Konecta Group and all employees are working for Konecta on the Coca-Cola Account. What started as a team of 7, is now an outsourced multicultural squad of 150 people spread across Europe, and ready to continuously experiment, inspire and share stories. We are partners with Coca-Cola, supporting our client's digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection. Our team brings innovative experiences, data-driven thinking and digital capabilities into a constantly changing ecosystem. We make a difference: WE BRING TO LIFE AMAZING DIGITAL AND CONSUMER EXPERIENCES AT COKE. Konecta teams are dedicated to support the digital strategy of Coca-Cola. You will be employed by Konecta or 3rd party HR Partner who will be responsible for all aspects related to the employment contract and relationship. As Konecta Team for Coca-Cola, you will be part of an amazing team tasked to drive the digital strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation.
We bring to life amazing digital and consumer experiences.
Konecta Team for Coca-Cola is a part of the Konecta Group and all employees are working for Konecta on the Coca-Cola Account. What started as a team of 7, is now an outsourced multicultural squad of 150 people spread across Europe, and ready to continuously experiment, inspire and share stories. We are partners with Coca-Cola, supporting our client's digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection. Our team brings innovative experiences, data-driven thinking and digital capabilities into a constantly changing ecosystem. We make a difference: WE BRING TO LIFE AMAZING DIGITAL AND CONSUMER EXPERIENCES AT COKE. Konecta teams are dedicated to support the digital strategy of Coca-Cola. You will be employed by Konecta or 3rd party HR Partner who will be responsible for all aspects related to the employment contract and relationship. As Konecta Team for Coca-Cola, you will be part of an amazing team tasked to drive the digital strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation.
