Springfield, Ohio, United States · On-site
$23/hr–$28/hr
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Scheduling, Dispatching, Customer Communication, Prioritization, Interpersonal Skills
Springfield, Ohio, United States · On-site
$23/hr–$28/hr
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Scheduling, Dispatching, Customer Communication, Prioritization, Interpersonal Skills
Houston, Texas, United States · Hybrid
$95k–$105k/yr
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Plant Controlling, Financial Reporting, Cost Accounting, Budgeting, Forecasting
Budapest, Central Hungary, Hungary · On-site
Cég leírása A Konecranes-nél hisszük, hogy a kiváló ügyfélélmény alapja azok az emberek, akik a Konecranes nevet képviselik. Minden, amit teszünk, szenvedéllyel és lendülettel tesszük. Meggyőződésünk, hogy a sokszínűség …
Skills: HSE Management, ISO 9001, ISO 14001, ISO 45001, Risk Assessment
Budapest, Central Hungary, Hungary · On-site
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: HSE Management, ISO 9001, ISO 14001, ISO 45001, Risk Assessment
Cotia, São Paulo, Brazil · On-site
Descrição da empresa Na Konecranes, acreditamos que a satisfação de nosso cliente está diretamente ligada ao nosso time, que está sempre comprometido em fornecer serviços e equipamentos de elevação que elevam sua produti…
Skills: Sales Negotiation, Customer Relationship Management, Industrial Maintenance Sales, CRM Software, Technical Proposal Preparation
Saint-Médard-en-Jalles, Nouvelle-Aquitaine, France · On-site
Description de l'entreprise Chez Konecranes, nous sommes convaincus qu’une bonne expérience client n’est possible que grâce au personnel qui se cache derrière le nom de Konecranes. Tout ce que nous entreprenons, nous le …
Skills: Electrotechnics, Hydraulics, Pneumatics, Electronics, Variable Speed Drives
Hyvinkää, Uusimaa, Finland · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Maintenance Planning, Field Service Management, Change Management, Process Standardization, KPI Development
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Unternehmensbeschreibung Konecranes bewegt die Welt – und setzt dabei neue Maßstäbe im Materialumschlag. Mit über 16.000 Fachleuten in mehr als 50 Ländern sind wir ein global führender Partner für unterschiedlichste Indu…
Skills: MAG Welding, TIG Welding, Technical Drawing Reading, Welding Sequence Planning, Material Selection
pune, Maharashtra, India · On-site
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Product Configuration, Rules Modelling, CAD/PLM Integration, ChainSystem, Teamcenter
Hyvinkää, Uusimaa, Finland · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Maintenance Planning, Field Service Management, Change Management, Process Standardization, KPI Development
Calama, Antofagasta Region, Chile · On-site
Descripción de la empresa En Konecranes seguimos creciendo y esta oportunidad nos encontramos en búsqueda de un Representante de Ventas Técnicas para la zona norte del país, quien será responsable de: El ocupante del car…
Skills: B2B Technical Sales, Business Development, CRM Management, Pipeline Forecasting, Technical Quoting
Madrid, Community of Madrid, Spain · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Technical Sales, Relationship Management, Offer Management, Project Planning, Project Management
Calama, Antofagasta Region, Chile · On-site
Descripción de la empresa En Konecranes seguimos creciendo y esta oportunidad nos encontramos en búsqueda de un Representante de Ventas Técnicas para la zona norte del país, quien será responsable de: El ocupante del car…
Skills: B2B Technical Sales, Business Development, CRM Management, Prospecting, Negotiation
Purmerend, North Holland, Netherlands · On-site
$3k–$4k/mo
Beschrijving van het bedrijf Locatie: Purmerend Dienstverband: Fulltime (39 uur per week) Salaris: € 3.000,- tot € 4.000,- bruto per maand (afhankelijk van jouw niveau) Functieomschrijving Wat ga je doen? Binnen onze ves…
Skills: Organizational Skills, Planning Insight, Communication, Stress Resistance, Adaptability
Purmerend, North Holland, Netherlands · On-site
$3k–$4k/mo
Beschrijving van het bedrijf Locatie: Purmerend Dienstverband: Fulltime (39 uur per week) Salaris: € 3.000,- tot € 4.000,- bruto per maand (afhankelijk van jouw niveau) Functieomschrijving Wat ga je doen? Binnen onze ves…
Skills: Organizational Skills, Planning Insight, Communication, Stress Resistance, Adaptability
Aurora, Colorado, United States · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Service Sales, Account Management, CRM Software, Price Estimation, Customer Relationship Management
Las Palmas de Gran Canaria, Spain · On-site
Descripción de la empresa At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business s…
Skills: Electrical Troubleshooting, Preventive Maintenance, Blueprint Reading, Wiring, Crane Repair
Madrid, Community of Madrid, Spain · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Technical Sales, Relationship Management, Offer Management, Project Planning, Project Management
Madrid, Community of Madrid, Spain · Hybrid
Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success…
Skills: Technical Sales, Relationship Management, Offer Management, Project Planning, Project Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Service Scheduler manages the scheduling and dispatching of field operatives for repairs, inspections, and preventative maintenance. They act as the primary point of contact for customers and internal stakeholders to ensure timely equipment service.
Candidates should be customer-oriented with strong organizational skills and the ability to prioritize tasks in a fast-paced industrial environment. A bachelor's degree is preferred, or equivalent prior experience and training.
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
The Service Scheduler oversees delivery of service repairs, inspections, and preventative maintenance needs. This role is responsible for scheduling and dispatching Service field operatives, customer communication, and ensuring timely repair, inspections, and preventative maintenance of customer equipment.
· Manage the schedule of service work for assigned customers and field operatives.
· Collaborate closely with Field Operations Managers to ensure timely and efficient resolution of customer needs to maintain high service standards and operational alignment.
· Maintain Planning Board in Siebel to ensure all internal stakeholders can view updated schedule. Proactively communicate with field operatives and local management as needed.
· Confirm material delivery with customer and arrange for necessary rental equipment, as well as subcontractors, as needed.
· Communicate with customers and internal stakeholders throughout projects regarding changes or updates.
· Provide Evergreen Agreement and breakdown quotes and follow up to secure purchase orders.
· Open service requests and schedule field operatives to respond to emergency breakdowns, as well as communicate costs appropriately to the customer.
· Monitor and communicate changes in agreement scope and profitability to relevant internal stakeholders.
· Gain a general understanding of the contents of all OSHA, ANSI, CMAA, HMI, NEC and other codes or regulations pertaining to the crane/hoist industry. Refresh and update knowledge periodically.
· Follow and assist in the enforcement of all safety rules and procedures including those established by the customer.
· Perform other duties as assigned.
· Must be customer-oriented, have well-developed interpersonal, communication, organizational and PC skills.
· Must be able to handle multiple tasks at one time with a strong ability to prioritize.
· Comfortable in an industrial environment.
· Willing to take on new and challenging tasks.
· Must have a take charge attitude, be decisive and possess a high level of responsibility.
· Must be comfortable in a fast pace, growth-oriented environment.
· Bachelor’s degree preferred, or prior equivalent experience and training.
· Occasional travel required, possibly overnight.
· Willingness to work overtime or additional hours as needed.
Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Konecranes - Moves what matters.™
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That’s why, with around 16,500 professionals in over 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs. In 2023, Group sales totalled EUR 3.9 billion. Konecranes shares are listed on Nasdaq Helsinki (symbol: KCR).
Offices: P.O. Box 661, Koneenkatu 8, Hyvinkaa, 05801, FI
Konecranes - Moves what matters.™
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That’s why, with around 16,500 professionals in over 50 countries, Konecranes is trusted every day to lift, handle and move what the world needs. In 2023, Group sales totalled EUR 3.9 billion. Konecranes shares are listed on Nasdaq Helsinki (symbol: KCR).
Offices: P.O. Box 661, Koneenkatu 8, Hyvinkaa, 05801, FI
