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Jobs at Kobie (Now Hiring) — 3 open

Kobie logoKobie

Sr. Account Manager - Retail

Denver, Colorado, United States · Remote OK

Senior

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individ…

Skills: Account Management, Client Relationship Management, Strategic Planning, CRM, Project Management

Kobie logoKobie

AI Engineer

St. Petersburg, Florida, United States · Remote OK

Mid level

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individ…

Skills: Python, LLMs, LangChain, LangGraph, RAG

Kobie logoKobie

Sr. Data Engineer

St. Petersburg, Florida, United States · Remote OK

Senior

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individ…

Skills: Snowflake, SQL, Python, JavaScript, CI/CD

Kobie logo

Sr. Account Manager - Retail

Kobie

Denver, Colorado, United States • Remote OK

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Senior

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  • Full-time
  • bachelor degree
  • Flexible Time Off, Nine Company-Wide Holidays, Growth and Development Benefits, Personal Well-being Benefits
  • Posted 12d ago
  • ~40 hrs/week
  • Remote in St. Petersburg, Florida, United States, Minneapolis, Minnesota, United States, Philadelphia, Pennsylvania, United States, Raleigh, North Carolina, United States

Responsibilities

The Senior Account Manager serves as the primary point of contact for key retail accounts, managing day-to-day operations and strategic roadmaps. They coordinate cross-functional teams to optimize loyalty programs and ensure the timely delivery of client initiatives.

Requirements

Candidates need a bachelor's degree in marketing or a related field and at least 5 years of experience, preferably in the loyalty or retail industry. Proficiency in tools like Jira and Google Analytics, along with strong strategic marketing and communication skills, is required.

Full job description

Join a National Top Workplace 

 

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 

 

Join Us from Anywhere 

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

·         Flexible Time Off to recharge when needed 

·         Nine Company-Wide Holidays 

·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 

 

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 

As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts. Partnering with various departments, you will help drive cohesive, operational, and strategic activities for the client. 

\nHow you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence 
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing 
What you need to be successful
  • Bachelor’s degree in marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment 
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen – the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change 
  • Project management and planning skills 
\n

Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 

 

A place for all We celebrate and embrace diversity at Kobie! 

Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 

 

We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 

 

Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! 

Related keywords

Loyalty ProgramsSaaSRetailCRMGoogle AnalyticsJiraWorkfrontSharePointMartechCustomer JourneysAccount PlanningEBRsFinancial PrinciplesResource AllocationProject EstimationClient Services

About Kobie

LinkedInVisit site

Growing Enterprise Value Through Loyalty.

Industry
Marketing Services
Company size
201-500 employees
Founded
1990
Headquarters
Saint Petersburg, FL
LinkedIn followers
97,644

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester with a mission of growing value through loyalty.​ ​ We turn complex customer data into actionable insights, leveraging composable technology, human-guided AI, and strategic services to enable loyalty outcomes across industries such as retail, travel and hospitality, financial services, entertainment, QSR, telecom and more. Our Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart. Named a Top Workplace in the USA, and Top Remote Workplace, the best and brightest minds in loyalty come together at Kobie, driven by passion and innovation. We’re always looking for talented individuals, currently hiring in the U.S. and in India, who are ready to join a collaborative, growth-focused culture.

Offices: 100 Second Ave S, Suite 1000, Saint Petersburg, FL 33701, US

Loyalty ManagementLoyalty MarketingLoyalty Technology PlatformCustomer Rewards ProgramsBrand ExperienceLoyalty RewardsCustomer ExperienceBusiness IntelligenceDecision SciencesCustomer Journey
View all jobs at Kobie

About Kobie

LinkedInVisit site

Growing Enterprise Value Through Loyalty.

Industry
Marketing Services
Company size
201-500 employees
Founded
1990
Headquarters
Saint Petersburg, FL
LinkedIn followers
97,644

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester with a mission of growing value through loyalty.​ ​ We turn complex customer data into actionable insights, leveraging composable technology, human-guided AI, and strategic services to enable loyalty outcomes across industries such as retail, travel and hospitality, financial services, entertainment, QSR, telecom and more. Our Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart. Named a Top Workplace in the USA, and Top Remote Workplace, the best and brightest minds in loyalty come together at Kobie, driven by passion and innovation. We’re always looking for talented individuals, currently hiring in the U.S. and in India, who are ready to join a collaborative, growth-focused culture.

Offices: 100 Second Ave S, Suite 1000, Saint Petersburg, FL 33701, US

Loyalty ManagementLoyalty MarketingLoyalty Technology PlatformCustomer Rewards ProgramsBrand ExperienceLoyalty RewardsCustomer ExperienceBusiness IntelligenceDecision SciencesCustomer Journey
View all jobs at Kobie

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