New York, New York, United States · Hybrid
$95k–$110k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pa…
Skills: MacOS Support, Windows Support, SaaS Administration, Google Workspace, Microsoft 365
New York, New York, United States · On-site
$80k–$90k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Media planning, Cross-channel strategy, Data analysis, Media landscape analysis, Client relations
New York, New York, United States · On-site
$72k–$78k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Office operations, Facilities management, Vendor management, Event planning, Employee engagement
New York, New York, United States · On-site
$90k–$100k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Programmatic media, Campaign management, DSP, The Trade Desk, Amazon DSP
New York, New York, United States · Hybrid
$80k–$95k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Account management, Project management, Client relations, Strategic planning, Cross-functional leadership
New York, New York, United States · Remote OK
$120k–$130k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Data science, Python, SQL, Statistical modeling, Optimization
New York, New York, United States · On-site
$65k–$80k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Programmatic advertising, DV360, The Trade Desk, Excel, Data analysis
New York, New York, United States · On-site
$80k–$90k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Programmatic advertising, DV360, The Trade Desk, Amazon DSP, Media buying
Los Angeles, California, United States · Hybrid
$150k–$165k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pa…
Skills: Copywriting, Creative direction, Brand strategy, Storytelling, Integrated marketing
New York, New York, United States · On-site
$120k–$130k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Media strategy, Cross-channel planning, Data-driven marketing, Team leadership, Client relations
New York, New York, United States · Hybrid
$92k–$105k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pa…
Skills: IT Asset Management, IT Procurement, Budget Forecasting, Vendor Management, Contract Negotiation
Los Angeles, California, United States · Hybrid
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pa…
Skills: Project Management, 360 Campaign Management, Budget Management, Timeline Development, Client Relationship Management
New York, New York, United States · Hybrid
$130k–$150k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pa…
Skills: Atlassian Suite Administration, Jira Service Management, Entra ID, SaaS Administration, Identity Governance
Los Angeles, California, United States · Remote OK
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pa…
Skills: Copywriting, Creative Strategy, 360 Campaign Development, Brand Development, Storytelling
New York, New York, United States · On-site
$80k–$90k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Paid Search Advertising, Google Ads, Microsoft Ads, Apple Search Ads, Analytics
New York, New York, United States · On-site
$140k–$155k/yr
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientist…
Skills: Paid Search Strategy, Generative AI Search, Google Ads, Microsoft Advertising, Performance Max
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Serve as the primary point of contact for technical assistance, managing the lifecycle of hardware and software for staff. Responsibilities include SaaS administration, user onboarding/offboarding, and developing process automations to improve operational efficiency.
Requires a minimum of 5 years of IT support experience with proficiency in both macOS and Windows environments. Candidates should be familiar with identity management tools, endpoint management, and ITIL service management practices.
WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS
Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.
Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.
We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large.
You will serve as a primary point of contact for staff requiring technical assistance. In this role, you will be responsible for maintaining the operational integrity of hardware, software, and key SaaS platforms, while overseeing the comprehensive lifecycle of onboarding and offboarding procedures. This position prioritizes user support, with the remaining time allocated to assisting with the administration of SaaS environments and developing process automations designed to enhance operational efficiency and reduce repetitive tasks.
ADDITIONAL INFORMATION
All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.
Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.
The base salary for this position is $95k-$110k.
This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.
#LI-DNI
Known brings together science, technology, & creativity to set a new standard for modern marketing. Ad Age A-List Winner
That modern marketing company you’ve been hearing about. MEDIA, CREATIVE, STRATEGY, SOFTWARE Ad Age A-List (3x) | Adweek Midsize Agency of the Year | Fast Company Next Big Thing in Tech
Offices: 1065 6th Ave, Manhattan, New York 10018, US · 2067 Massachusetts Ave, Cambridge, Massachusetts 02140, US · 401 Congress Ave, Austin, Texas 78701, US · 6420 Wilshire Blvd, Los Angeles, California 90048, US · 818 Stewart St, Seattle, Washington 98101, US
Known brings together science, technology, & creativity to set a new standard for modern marketing. Ad Age A-List Winner
That modern marketing company you’ve been hearing about. MEDIA, CREATIVE, STRATEGY, SOFTWARE Ad Age A-List (3x) | Adweek Midsize Agency of the Year | Fast Company Next Big Thing in Tech
Offices: 1065 6th Ave, Manhattan, New York 10018, US · 2067 Massachusetts Ave, Cambridge, Massachusetts 02140, US · 401 Congress Ave, Austin, Texas 78701, US · 6420 Wilshire Blvd, Los Angeles, California 90048, US · 818 Stewart St, Seattle, Washington 98101, US
