Guangzhou, Guangdong, China · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Technical Troubleshooting, Equipment Diagnosis, Field Service, Customer Training, Technical Documentation
Guangzhou, Guangdong, China · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Technical Troubleshooting, Mechanical Operation, Data Analysis, Logical Analysis, Customer Communication
Milpitas, California, United States · On-site
$118k–$200k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Electrical Circuit Design, Power Distribution, Temperature Control, Motion Control, PID
Chongqing, Chongqing, China · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Troubleshooting, Diagnostics, Equipment Repair, Customer Service, Interpersonal Communication
Hwaseong-si, South Korea · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Tool Installation, Technical Troubleshooting, Field Service Reporting, Laser Microscopy, Semiconductor Equipment Servicing
Pyeongtaek-si, Kyeongki-Do, South Korea · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Equipment Installation, Troubleshooting, Diagnostics, Equipment Repair, Technical Analysis
Beaverton, Oregon, United States · On-site
$25/hr–$42/hr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Customer relationship management, CRM, SAP, Microsoft excel, Vlookup
Totowa, New Jersey, United States · On-site
$60k–$103k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Chemical Qualification, Metrology, Troubleshooting, Chemical Mixing, Voltammetry
Milpitas, California, United States · On-site
$136k–$232k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: System design, Optical engineering, Mechanical engineering, Physics, Electrical engineering
Milpitas, California, United States · On-site
$136k–$232k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: System design, Optical engineering, Electrical engineering, Physics, Systems engineering
Milpitas, California, United States · On-site
$138k–$234k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Program management, Change management, AI adoption, Digital transformation, IT strategy
Taichung, Taiwan · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Software Configuration, Semiconductor Manufacturing, Troubleshooting, Customer Support, Technical Training
Pyeongtaek-si, Kyeongki-Do, South Korea · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Semiconductor Wafer Manufacturing, Equipment Installation, Troubleshooting, Diagnostics, Repair
Hsinchu, Taiwan · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Strategic Leadership, Customer Relationship Management, Operational Process Analysis, Resource Management, RMA Process Management
Yavne, Center District, Israel · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Algorithm Development, Engineering
Hsinchu, Taiwan · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Strategic Leadership, Customer Relationship Management, Operational Excellence, Process Analysis, RMA Management
Milpitas, California, United States · On-site
$186k–$317k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Linux, HPC, Kubernetes, Distributed computing, NVIDIA GPU
Oak Ridge, Tennessee, United States · On-site
$67k–$113k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Mechanical Engineering, Soldering, Reading Schematics, Calipers, Micrometers
Hillsboro, Oregon, United States · On-site
$83k–$141k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: System-level troubleshooting, Semiconductor fabrication, Data analysis, Customer engagement, Optics
Totowa, New Jersey, United States · On-site
$101k–$171k/yr
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: Market Research, Product Strategy, Competitive Analysis, Pricing Strategy, Product Lifecycle Management
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The role involves diagnosing and repairing technical equipment problems at customer sites to ensure production efficiency. Responsibilities include preparing service reports, providing technical training to users, and collaborating with other engineers on installations.
Candidates must possess a Bachelor's degree with 3 years of experience or a Master's degree. The role requires the ability to travel to customer facilities and handle complex system-level technical problems.
Company Overview
Group/Division
Job Description/Preferred Qualifications
1. Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment enhances customer production. Repairs and updates equipment at customer facility.
2. Repairs of system level problems (which have multiple causes and for which no standard procedures exist) are based on CSE's technical knowledge, education, training and certification.
3. CSE's may access and determine the problems existing in customers' processes such as chemical leaks or contamination, and as a result may recommend shutdown of customer fab due to unsafe conditions.
4. Prepares fields service reports on customer support activity and provides documentation to other supporting functions supporting functions on re-occurring problems.
5. Prepares quotes for customers based on labor, travel expenses incurred and parts needed. CSE's use discretion and assist regional admin in preparing quotes based on reason for equipment failure, time to prepare etc.
6. Assists other field service engineers as appropriate. Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.
7. Conducts customer orientation and technical training on all aspects of equipment maintenance support for user applications.
8. Travels by car or commercial transportation to customer facility.
9. Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems.
Master's Level Degree 0 year , Bachelor's Level Degree or work experience of 3 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging and printed circuit boards. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward. Visit us at: www.kla.com Statements made on LinkedIn may constitute forward-looking statements under federal securities laws. These forward-looking statements involve risks and uncertainties that could significantly affect the expected results and are based on certain key assumptions. Due to such uncertainties and risks, no assurances can be given that such expectations will prove to have been correct, and readers are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date indicated. Other risks that KLA faces include those detailed in KLA filings with the Securities and Exchange Commission, including KLA's annual report on Form 10-K and quarterly reports on Form 10-Q. Forward-looking statements made by third parties do not necessarily reflect the opinion of KLA, are outside of KLA’s control and have not been verified or otherwise vetted by KLA.
Offices: 3 Technology Dr, Milpitas, California 95035, US
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging and printed circuit boards. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward. Visit us at: www.kla.com Statements made on LinkedIn may constitute forward-looking statements under federal securities laws. These forward-looking statements involve risks and uncertainties that could significantly affect the expected results and are based on certain key assumptions. Due to such uncertainties and risks, no assurances can be given that such expectations will prove to have been correct, and readers are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date indicated. Other risks that KLA faces include those detailed in KLA filings with the Securities and Exchange Commission, including KLA's annual report on Form 10-K and quarterly reports on Form 10-Q. Forward-looking statements made by third parties do not necessarily reflect the opinion of KLA, are outside of KLA’s control and have not been verified or otherwise vetted by KLA.
Offices: 3 Technology Dr, Milpitas, California 95035, US
