Department: Operations Job Title: Assistant Manager Reporting to: General Manager FLSA Status: Non-Exempt Date Prepared: April 28th 2025 Job Summary: The Kitchen Manager plays a critical role in supporting the Restaurant…
Department: Operations Job Title: Assistant Manager Reporting to: General Manager FLSA Status: Non-Exempt Date Prepared: April 28th 2025 Job Summary: The Kitchen Manager plays a critical role in supporting the Restaurant…
Department: Operations Job Title: Assistant Manager Reporting to: General Manager FLSA Status: Non-Exempt Date Prepared: April 28th 2025 Job Summary: The Kitchen Manager plays a critical role in supporting the Restaurant…
Department: Operations Job Title: Assistant Manager Reporting to: General Manager FLSA Status: Non-Exempt Date Prepared: April 28th 2025 Job Summary: The Kitchen Manager plays a critical role in supporting the Restaurant…
Department: Operations Job Title: Assistant Manager Reporting to: General Manager FLSA Status: Non-Exempt Date Prepared: April 28th 2025 Job Summary: The Kitchen Manager plays a critical role in supporting the Restaurant…
Department: Operations Job Title: Assistant Manager Reporting to: General Manager FLSA Status: Non-Exempt Date Prepared: April 28th 2025 Job Summary: The Kitchen Manager plays a critical role in supporting the Restaurant…
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Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Woodbridge Township, New Jersey, United States · On-site
$15/hr–$17/hr
Entry level$2M raised
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Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest …
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Full-time
bachelor degree, professional certificate
Posted 8d ago
~40 hrs/week
Responsibilities
The Assistant Manager supports the General Manager by overseeing kitchen production, food safety, and facilities maintenance. They are responsible for training staff, managing inventory, and driving results in customer satisfaction and profitability.
Requirements
Requires a college degree or equivalent experience, a ServSafe Certification, and proficiency in Microsoft Office. Candidates must have at least three years of experience in restaurant operations and the ability to work a flexible schedule.
Full job description
Department: Operations
Job Title: Assistant Manager
Reporting to: General Manager
FLSA Status: Non-Exempt
Date Prepared: April 28th 2025
Job Summary:
The Kitchen Manager plays a critical role in supporting the Restaurant General Manager by managing production targets within a Tasty Chick’n restaurant, aligning with the Brand Vision and Mission while exemplifying the Guiding Values of Tasty Chick’n. This position ensures compliance with company standards across all operational areas, including product preparation, food safety, facilities maintenance, and financial accountability. The Kitchen Manager achieves these objectives by training, coaching, and supporting A+ talent to drive key results in People, Customer, Sales, and Profit.
Essential Duties and Responsibilities:
People:
Exemplify Tasty Chick’n’s Guiding Values while assisting the Restaurant General Manager in developing high-performing employees through effective training, coaching, and recognition of A+ talent utilizing Tasty Chick’n’s tools and processes.
Execute the Performance Management process consistently to ensure employees are set up for success and held accountable for their performance.
Collaborate with the Restaurant General Manager to resolve employee relations issues and ensure legal compliance within the restaurant.
Conduct regular training sessions to enhance team skills in food preparation, safety standards, and customer service.
Customer:
Develop and manage a schedule that ensures all operational periods (opening, lunch, dinner, overnight, weekends) are adequately staffed and prepared.
Foster a customer-focused culture by modeling exemplary behavior in addressing customer concerns and resolving serious issues effectively.
Coach and support the food production team, driving excellence in operational procedures through the use of the OSM and Company systems.
Assist the Restaurant General Manager in monitoring key performance metrics and managing inventory levels to ensure optimal product availability and quality.
Ensure that food safety standards are met during shifts through direct observation and adherence to established protocols.
Sales:
Partner with the Restaurant General Manager to implement restaurant projections and marketing initiatives, ensuring they are effectively executed and aligned with business goals.
Analyze customer feedback and sales data to identify opportunities for improving service and product offerings.
Profit:
Collaborate with the Restaurant General Manager to analyze inventory and controllables on an ongoing basis, taking corrective actions as needed to achieve margin and cost of goods targets.
Assist in ensuring compliance with Federal, State, and Local regulations, implementing policies and procedures to mitigate risks and maintain operational integrity.
Review financial reports and metrics to identify trends and implement strategies for cost reduction and efficiency improvement.
The above duties and responsibilities describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all tasks that may be assigned.
Education and Experience Requirements:
College degree or equivalent relevant work experienceServSafe Certification is required.
Proficiency in Microsoft Office Suite is required
Minimum of three years’ experience in restaurant operations or a related field, or an equivalent combination of education and experience demonstrating capability.
Proficient knowledge of Microsoft Office software applications and restaurant management systems.
Must be able to work a flexible schedule, including days, nights, weekends, and holidays as needed.
Willingness to travel to other locations for meetings, training, or support as required by business needs.
Knowledge/Skills/Abilities:
Customer Focused: Prioritizes customer satisfaction by recognizing the customer as the central focus of operations. Sets and maintains high standards for service, consistently exceeding customer expectations. Motivates the team by exemplifying effective service and food production behaviors, fostering a culture of excellence.
Communication: Engages effectively with all team members, encouraging open and honest communication throughout the restaurant. Actively listens to feedback and concerns, ensuring that all voices are heard and valued, which contributes to a positive work environment.
Team Player: Promotes cooperation and collaboration to achieve team goals. Fosters a respectful and inclusive work environment, valuing diverse perspectives and encouraging teamwork among all staff members.
Problem-Solving: Demonstrates strong analytical and critical thinking skills to generate effective and rational solutions to challenges. Maintains decisiveness and a sense of urgency, ensuring timely resolution of issues that may arise.
Adaptability: Exhibits flexibility in response to changing assignments and priorities. Adjusts behavior and work methods in response to new information, evolving conditions, or unexpected obstacles, approaching change positively and encouraging the team to embrace adaptability.
Recognition: Actively role models the importance of recognition within the restaurant, acknowledging team members for their contributions and achievements. Coaches team members to participate in the culture of recognition, ensuring everyone feels valued for their efforts and dedication.
Skill Requirements:
Typing/computer keyboard
Verbal communication
Utilize computer software (specified above)
Written communication
Retrieve and compile information
Public speaking/group presentations
Maintain records/logs
Research, analyze and interpret information
Verify data and information
Investigate, evaluate, recommend action
Organize and prioritize information/tasks
Leadership and supervisory, managing people
Operate office equipment
Basic mathematical concepts (e.g. add, subtract)
Physical Requirements:
Sitting for extended periods
Lifting/carrying up to 20 pounds
Standing for extended periods
Lifting/carrying more than 20 pounds
Extended periods viewing computer screen
Repetitive motions
Walking
Pushing/Pulling
Reading
Bending/Stooping
Speaking
Reaching/Grasping
Hearing
Writing
Hazards:
Normal office environment
Electrical current
Toxic or caustic chemicals
Housekeeping and/or cleaning agents
Flammable, explosive gases
Proximity to moving mechanical parts
Related keywords
ServSafe CertificationMicrosoft OfficeFood SafetyInventory ControlRestaurant ManagementPerformance ManagementCost Of GoodsOperational StandardsStaff CoachingCustomer SatisfactionFinancial MetricsComplianceProduction TargetsHospitalityFood Production
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US