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Full-time
Paid Time Off, 401(k) With Company Match, Performance Bonus
Posted 43d ago
~40 hrs/week
Responsibilities
Oversee daily restaurant shifts by managing team performance, ensuring food safety and quality, and resolving customer complaints. Assist with profit and loss management through labor and inventory control while delivering a high-quality guest experience.
Requirements
Candidates must be at least 18 years old with basic math and reading skills, a valid driver's license, and the ability to pass a background check and drug test. Physical requirements include the ability to stand for long periods and lift up to 50 lbs.
Full job description
Now Hiring: Shift Supervisor (Shift Lead) in BUSHNELL, Florida
EAP Management Corp dba KFC is looking for leaders who love serving customers and want to be part of a great restaurant company by running excellent shifts in a self-sufficient manner. Take ownership and responsibility to solve problems, seek help from others when appropriate, and be willing to provide help and guidance to your team. This is the perfect place for you to learn, grow, and succeed!
What’s in it for you?
Paid time off for full-time employees
401(k) with company match
Opportunity to earn a bonus based on store performance
What you can expect from us:
Leadership and direction
Support and coaching on how to respond to customer and co-worker requests
Excellent communication and a passion for working with people
Opportunity to grow within the company and move into salaried management roles and beyond
Highlights of what we expect from you:
Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completed
Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s)
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints quickly while maintaining positive customer relations
Understand posted work schedules and report to work as scheduled—on time, in uniform, and ready to begin tasks; provide appropriate notice when unable to work
Understand and use the approved timekeeping system, including accurately recording all hours worked
Provide regular feedback to the RGM regarding Team Member performance
Provide ongoing constructive and positive feedback to Team Members
Actively participate in the training of Team Members
Handle conflicts constructively and work with the RGM to reach a resolution
Assist with Profit and Loss management by following cash-control and security procedures, maintaining inventory, and managing labor
Fully participate in delivering a WOW experience to every guest
**This list is not all-inclusive of the expectations for our Shift Leaders.
Are you qualified for the job?
Education: Basic math and reading skills
Experience: Must be 18 years old
Must pass background check criteria and drug test
Able to stock shelves and coolers
Able to oversee and manage subordinate employees and provide direction
Able to sweep and mop floors, dust shelves, lift and carry out trash containers, and place them in the outside bin
Able to clean the parking lot and grounds surrounding the restaurant
Able to tolerate standing, walking, lifting up to 50 lbs, and stooping during 90% of the shift
Valid driver’s license and access to a vehicle
Disclaimer: You are applying to EAP Management Corp dba KFC, a franchisee of KFC. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US