JOB SUMMARY: The incumbent is expected to lead a multi-million-dollar business. Their main responsibilities include managing day-to-day operations, overseeing team members and shift supervisors, and building the capabili…
Skills: Restaurant Management, Inventory Control, Cash Control, Staff Recruitment, Team Training
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Skills: Leadership, Customer Service, Operational Excellence, Supervisory Experience, Team Management
Join KBP Foods KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at one of our bustling locations. As a pivotal part of the restaurant's success, you'll uphold operatio…
Skills: Leadership, Customer Service, Operational Excellence, Supervisory Experience, Team Management
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Skills: Profit And Loss Management, Recruiting, Interviewing, Employee Coaching, Training
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work…
Skills: Profit And Loss Management, Recruiting, Interviewing, Employee Coaching, Training
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Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Kannapolis, North Carolina, United States · On-site
Mid level$2M raised
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TEAM MEMBER Title: Cook Position Effective Date: Click here to enter text. Company/Department: Click here to enter text. Supervisory Role: None Reports to: FLSA Status: Nonexempt EEO-1 Job Category Code: 9. Service Worke…
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Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work…
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Entry level$2M raised
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…
At KFC, every Team Member plays an essential role in creating the legendary experience our customers know and love. Whether you're at the front, delivering exceptional customer service, or in the kitchen, crafting the fr…
TEAM MEMBER Title: Cook Position Effective Date: Click here to enter text. Company/Department: Click here to enter text. Supervisory Role: None Reports to: FLSA Status: Nonexempt EEO-1 Job Category Code: 9. Service Worke…
Skills: Food Preparation, Cooking, Food Safety, Kitchen Maintenance, Customer Service
Santa Clarita, California, United States · On-site
$20/hr–$22/hr
Entry level$2M raised
TEAM MEMBER Title: Cook Position Effective Date: Click here to enter text. Company/Department: Click here to enter text. Supervisory Role: None Reports to: FLSA Status: Nonexempt EEO-1 Job Category Code: 9. Service Worke…
JOB SUMMARY: The incumbent is expected to learn how to lead and to take advantage of any opportunity to do so with a positive attitude. Their main responsibilities include supervising, running shifts and coaching those w…
Skills: Shift Supervision, Team Coaching, Problem Solving, Financial Analysis, Performance Management
TEAM MEMBER Title: Cook Position Effective Date: Click here to enter text. Company/Department: Click here to enter text. Supervisory Role: None Reports to: FLSA Status: Nonexempt EEO-1 Job Category Code: 9. Service Worke…
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$25/hr–$26/hr
Full-time
Posted 26d ago
~40 hrs/week
Responsibilities
Lead a multi-million-dollar restaurant business by managing daily operations, overseeing team members, and ensuring high standards of food quality and cleanliness. Responsible for fostering a positive store culture and maintaining compliance with health and safety codes.
Requirements
Candidates should have previous customer service or cashier experience and proficiency in Microsoft Office. Physical ability to lift up to 25 lbs and push/pull up to 90 lbs is required.
Full job description
JOB SUMMARY:
The incumbent is expected to lead a multi-million-dollar business. Their main responsibilities include managing day-to-day operations, overseeing team members and shift supervisors, and building the capabilities of the team. They are also responsible for fostering a strong store culture, providing exceptional customer service, and coaching team members.
ESSENTIAL DUTIES:
Perform and direct overall restaurant management including inventory and cash control systems.
Ensure that all local and national health and food safety codes are maintained, and company safety and security policies are followed.
Recruit, hire, train and develop high quality team members.
Maintain a positive work environment dedicated to promoting our culture and values.
Responsible for all food and beverage quality, service, and cleanliness standards within the restaurant
Ensure that operational and training standards are consistently maintained.
Respond to customer concerns, both written and verbal, with the ability to creatively solve problems. • Conduct performance evaluations and recommend promotions or corrective actions when necessary. • Create a happy and safe work environment.
Ensuring restaurant plans and marking incitive are being implemented.
Holds team members accountable for by performance management process.
Recognizes employees for exceptional performance and embodying or core values using Our RBD Value Card to reinforce breakthrough results and to help them and you become a values Ambassador
CORE COMPETENCIES:
Adaptability & Accountability: Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions.
Analytical Skills: Synthesizes complex or diverse information, prioritizes projects and determines the best way of meeting deadlines and requirements.
Attendance & Punctuality: Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time.
Business Ethics: Works with integrity, adheres to high ethical standards, upholds organizational values, and abides by written policies. Avoids the perception of conflicts of interests and abides by all regulatory requirements.
Communication: Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively.
Compliance: Within specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements in accordance with his/her respective job duties and responsibilities.
Confidentiality: Maintains a high degree of confidentiality.
Customer Service: The extent to which the Team Member provides prompt and high-quality service to team members, vendors and internal/external customers.
Judgment: Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard.
Safety: Attends required safety meetings, follows the Injury and Illness Prevention Plan (IIPP) and reports unsafe conditions, keeps workplace in safe condition.
Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations. Engages consistently in professional behavior.
Training: Completes company required training timely.
Leadership & Management: Reacts well under pressure and is accessible. Carries out required performance management processes and timekeeping responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instills in others an appropriate sense of urgency.
OTHER DUTIES:
Attending staff, departmental, and required meetings.
Following cash handling, safety, and security procedures.
Adhering to KFC and City/State/United States safety regulations.
Demonstrating knowledge of and compliance with RBD’s Human Resources policies and processes. EXPERIENCE & EDUCATION:
Previous customer service or cashier experience desirable.
COMPUTER & SOFTWARE SKILLS:
Proficiency using Microsoft Office suite (Word and Excel)
COMPUTER & SOFTWARE SKILLS DIRECTIONS:
Internet explorer
MS Word/Excel
TRAVEL:
Regular access to personal vehicle
PHYSICAL & MENTAL REQUIREMENTS:
Standing
Walking
Sitting
Stooping/Bending
Using hands to finger, handle or feel (computer operation)
Reaching with hands and arms
Push/Pull up to 90lbs up to 30 feet
Lifting of up to 25 lbs.
Talking and hearing: Clear speech and good hearing both face to face and on the phone; hears well in noisy social environments.
Seeing: Clear vision at 20 inches or less with or without corrective lenses; vision sufficient to drive motor vehicles safely with or without corrective lenses
REASONING & MENTAL ABILITIES:
Uses critical thinking skills to interpret information furnished in written, oral or schedule form. Makes sound decisions and sets goals based on available information and evaluates situations and requirements to plan and adjust work accordingly.
Projects accurate future occurrences based on current or historic data. Must be able to work with supervision; able to make decisions about the severity of variable situations and evaluate the most appropriate response; able to make appropriate decisions related to customer requests.
HAZARDS:
Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents, biohazards such as bloodborne pathogens, sewage, or building waste.
EQUIPMENT USE:
Deep Fryers, pressure Fryer’s ovens, soda machines, safe, registers, POS Systems. I acknowledge receipt of this job description:
$25 per hour - $26 per hour
This Position Description summarizes the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US