Colombia · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Solutions Engineering, Technical Pre-sales, Technical Demonstrations, Solution Design, Technical Discovery
Quebec, Quebec, Canada · On-site
$140k–$160k/yr
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Account Management, Sales, B2B Sales, SaaS, Upselling
Quebec, Quebec, Canada · On-site
$70k–$85k/yr
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Account Management, B2B Sales, SaaS, Upselling, Cross-selling
Toronto, Ontario, Canada · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Cloud Native Architecture, SASE, Distributed Systems, Multi-tenancy, PHP
Orlando, Florida, United States · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Service Performance Management, Relationship Management, Escalation Coordination, KPI Analysis, Quarterly Business Reviews
Dublin, Leinster, Ireland · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Account Management, Sales, Upselling, Cross-selling, Customer Relationship Management
Bengaluru, Karnataka, India · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Windows Server, Active Directory, Server Monitoring, Patch Management, Hyper-V
United States · Remote OK
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: GTM Strategy, Operations Management, Strategic Planning, Data Analysis, Financial Modeling
Miami, Florida, United States · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Account Management, Customer Success, Consultative Sales, Strategic Planning, Relationship Management
Toronto, Ontario, Canada · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Enterprise SaaS Architecture, Distributed Systems, Technical Leadership, Cloud Platforms, System Design
Miami, Florida, United States · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Product Marketing, Go-to-Market Strategy, Sales Enablement, Product Messaging, Competitive Positioning
Miami, Florida, United States · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Accounts Receivable, Collections, Customer Relationship Management, Billing, Conflict Resolution
pune, Maharashtra, India · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Software Engineering Management, SaaS, Distributed Systems, Agile Methodologies, DevOps
pune, Maharashtra, India · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Technical Program Management, SaaS, Cloud Infrastructure, Systems Thinking, Dependency Management
Sunnyvale, California, United States · On-site
$180k–$200k/yr
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Product management, Identity management, Entitlement management, Platform strategy, Data integration
pune, Maharashtra, India · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Software Architecture, System Design, SaaS Platforms, Distributed Systems, Application Security
Bengaluru, Karnataka, India · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Power BI, DAX, Power Query, SQL, Advanced Excel
India · Remote Solely
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Go, Java, Node.js, TypeScript, Rust
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Salesforce, Pipeline Management, GTM Strategy, Revenue Operations, Data Analysis
Miami, Florida, United States · On-site
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Compensation Analytics, Financial Modeling, Power BI, SQL, Microsoft Excel
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The Solutions Engineer will deliver high-impact technical demonstrations and guide prospective customers through the Kaseya IT Complete technology stack. They will partner with Sales Executives to identify customer pain points and provide technical validation throughout the pre-sales lifecycle.
Candidates must be trilingual in English, Spanish, and Portuguese with proven experience in a technical pre-sales or solutions engineering role. Proficiency in Windows environments and familiarity with the MSP ecosystem, including PSA and RMM tools, is highly preferred.
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Kaseya is looking for an experienced, trilingual Solutions Engineer to join our rapidly growing Medellín hub. In this role, you will be a technical leader supporting the Sales team across both the LATAM and North American (NAM) markets. You will focus on delivering compelling technical demonstrations and guiding prospective customers through the value of the Kaseya "IT Complete" technology stack.
As a key member of the pre-sales organization, you will partner closely with Account Executives to understand complex customer challenges and position Kaseya’s solutions through technical discovery, solution design, and deep-dive demonstrations. While this role supports the broader platform, experience with PSA (Professional Services Automation) or RMM (Remote Monitoring and Management) solutions is highly beneficial.
Most customer engagement occurs through virtual platforms like Zoom and Microsoft Teams, though there are opportunities for travel within the LATAM and NAM regions for industry events and key customer meetings.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
One platform. Everything IT.
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
Offices: 701 Brickell Ave, Miami, FL 33131, US · Pawia 9, 31-154, Krakow, Poland, PL · 700 – 128 West Pender Street, Vancouver, V6B 1R8, CA · Level 25 171 Sussex Street, Sydney , AU · One Custom House Plaza, IFSC, Dublin, IE
One platform. Everything IT.
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
Offices: 701 Brickell Ave, Miami, FL 33131, US · Pawia 9, 31-154, Krakow, Poland, PL · 700 – 128 West Pender Street, Vancouver, V6B 1R8, CA · Level 25 171 Sussex Street, Sydney , AU · One Custom House Plaza, IFSC, Dublin, IE
