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Glen Allen, Virginia, United States · On-site
$80k/yr
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$21/hr
Full-time
high school
Posted 26d ago
~40 hrs/week
Responsibilities
The Guest Room Attendant is responsible for cleaning and sanitizing guest rooms and public areas to maintain high standards of hygiene. They also replenish supplies and report maintenance issues to ensure a seamless guest experience.
Requirements
A high school diploma is required, and previous housekeeping experience in the hospitality industry is preferred. Candidates must be physically capable of performing cleaning tasks and be able to communicate effectively in English.
Full job description
Spark by Hilton Seattle Airport
18220 International Blvd.
SeaTac, WA 98188
Our Vision
Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.
Our Mission
Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.
About the Role:
The Guest Room Attendant plays a vital role in ensuring that all guest rooms and public areas within the accommodation facility are maintained to the highest standards of cleanliness and comfort. This position directly impacts guest satisfaction by providing a welcoming and hygienic environment that meets or exceeds the expectations of diverse clientele. The attendant is responsible for thorough cleaning, restocking supplies, and reporting any maintenance issues to ensure seamless guest experiences. Attention to detail and efficiency are crucial, as the role supports the overall reputation and operational success of the hospitality establishment. Ultimately, the Guest Room Attendant contributes to creating a positive and memorable stay for every guest, fostering repeat business and positive reviews.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not mandatory.
Ability to read, write, and communicate effectively in English.
Physical capability to perform cleaning tasks, including standing, bending, and lifting for extended periods.
Basic knowledge of cleaning chemicals and supplies, with a commitment to safety protocols.
Preferred Qualifications:
Experience working in a hotel or resort environment.
Familiarity with hospitality software or room management systems.
Certification in hospitality or housekeeping services.
Multilingual abilities to assist a diverse guest population.
Strong customer service skills and a friendly, approachable demeanor.
Responsibilities:
Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms to meet established standards.
Replenish guest room supplies such as toiletries, towels, and minibar items in a timely and organized manner.
Inspect rooms for maintenance issues and report any damages or safety hazards to the appropriate department promptly.
Ensure all cleaning equipment and chemicals are used safely and stored properly according to company policies.
Collaborate with front desk and maintenance teams to coordinate room readiness and address guest requests efficiently.
Skills:
The Guest Room Attendant utilizes attention to detail and organizational skills daily to ensure each room is cleaned thoroughly and efficiently. Communication skills are essential for coordinating with team members and responding to guest needs promptly and professionally. Physical stamina and time management enable the attendant to complete assigned tasks within scheduled timeframes while maintaining quality standards. Knowledge of cleaning products and safety procedures ensures a safe working environment and compliance with health regulations. Preferred skills such as multilingual communication and familiarity with hospitality software enhance the ability to provide exceptional service and streamline room preparation processes.
We provide the ultimate guest experience through exceptionally talented people committed to providing true hospitality.
Industry
Hospitality
Company size
501-1,000 employees
Founded
1996
Headquarters
Glen Allen, Virginia
LinkedIn followers
4,477
Kalyan Hospitality is dedicated to providing the ultimate guest experience through exceptionally talented associates who are committed to providing true hospitality.
We are a full-service, Virginia based company providing management, development, consulting, and accounting expertise for the hospitality industry. Since its inception in 1996, the company’s portfolio has grown to include 40 hotels and encompasses over 4,000 rooms. With a strong commitment to growth, Kalyan continues to invest in future developments, acquisitions, renovations, and ongoing improvements for our properties.
Our Vision is to become the premier hotel development company in Central Virginia; committed to excellence through the strategic development and continued innovation in the hospitality industry. Through honesty, dedication, and empowerment, we will exceed our fellows' (guests, associates, and investors) expectations and enhance the value of our fellows’ investments.
Offices: 11520 Nuckols Rd, Ste 101, Glen Allen, Virginia 23059, US
We provide the ultimate guest experience through exceptionally talented people committed to providing true hospitality.
Industry
Hospitality
Company size
501-1,000 employees
Founded
1996
Headquarters
Glen Allen, Virginia
LinkedIn followers
4,477
Kalyan Hospitality is dedicated to providing the ultimate guest experience through exceptionally talented associates who are committed to providing true hospitality.
We are a full-service, Virginia based company providing management, development, consulting, and accounting expertise for the hospitality industry. Since its inception in 1996, the company’s portfolio has grown to include 40 hotels and encompasses over 4,000 rooms. With a strong commitment to growth, Kalyan continues to invest in future developments, acquisitions, renovations, and ongoing improvements for our properties.
Our Vision is to become the premier hotel development company in Central Virginia; committed to excellence through the strategic development and continued innovation in the hospitality industry. Through honesty, dedication, and empowerment, we will exceed our fellows' (guests, associates, and investors) expectations and enhance the value of our fellows’ investments.
Offices: 11520 Nuckols Rd, Ste 101, Glen Allen, Virginia 23059, US