Round Rock, Texas, United States · On-site
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Event Planning, Client Relationship Management, Logistics Management, Budget Optimization, Upselling
Woodford, Virginia, United States · On-site
$19/hr–$22/hr
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Retail Management, Team Leadership, Inventory Management, Visual Merchandising, Customer Service
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Massage Therapy, Body Treatments, Customer Service, Spa Protocols, Teamwork
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Event Set-up, Room Breakdown, Facility Upkeep, Teamwork, Detail Oriented
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Hair Styling, Hair Coloring, Chemical Services, Cosmetics Application, Skin Treatments
Pocono Township, Pennsylvania, United States · On-site
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Bartending, Customer Service, Point-of-Sale (POS) Systems, Beverage Preparation, Alcohol Safety
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Nail Treatments, Hand Massage, Foot Massage, Sanitation, Customer Service
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Food Preparation, Kitchen Sanitation, Quality Control, Recipe Adherence, Portion Control
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Carpentry Techniques, Installation, Construction, Power Saws, Measurement Tools
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Housekeeping, Sanitization, Guest Service, Time Management, Attention To Detail
Pocono Township, Pennsylvania, United States · On-site
$14/hr–$16/hr
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Lifesaving, First Aid, Guest Safety, Emergency Response, Collaboration
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Bar Management, Team Leadership, Guest Relations, Staff Training, Inventory Management
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Beverage Preparation, Bakery Product Handling, Customer Service, Menu Knowledge, Sanitation Methods
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Bartending, Mixology, Customer Service, Point-of-Sale (POS) Systems, Beverage Knowledge
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Guest Service, Menu Knowledge, Conflict Resolution, Collaboration, Diplomacy
Woodford, Virginia, United States · On-site
$60k–$70k/yr
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Culinary Leadership, Kitchen Operations, Menu Execution, Staff Training, Inventory Management
Woodford, Virginia, United States · On-site
$70k–$90k/yr
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Culinary Leadership, Kitchen Operations Management, Menu Execution, Food Cost Control, Inventory Management
Woodford, Virginia, United States · On-site
$70k–$80k/yr
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Retail Operations Management, Budget Management, Inventory Control, Merchandising Strategies, Team Leadership
Pocono Township, Pennsylvania, United States · On-site
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, th…
Skills: Pastry Production, Cake Decoration, Baking, Recipe Adherence, Food Safety Compliance
Sandusky, Ohio, United States · On-site
Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer w…
Skills: Team Leadership, Guest Relations, Front Office Management, Issue Resolution, Revenue Maximization
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Coordinate all aspects of group events and special events from initial planning through on-site execution. Serve as the primary liaison between clients, resort departments, and vendors to ensure seamless event delivery.
Requires 2-5 years of experience in catering or conference services management, specifically within large-scale hotel or resort environments. Must have a proven track record of managing complex, multi-day events for over 1,000 attendees.
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Convention Services Manager
Kalahari Resorts & Conventions is seeking a Convention Services Manager. In this role, you’ll service assigned groups and special events, preparing both types for successful event execution. You will also work closely with event planners by planning the details of their agenda, room setup up and menu design.
Additionally, you’ll handle bookings for one-day events, as well as prospect for certain social events. You will have the opportunity to optimize revenue goals by suggesting menu enhancements and other resort amenities that align with clients’ needs.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by coordinating every detail of group events to ensure they run seamlessly, creating a smooth, stress-free environment for attendees and staff. You’ll also serve as the central liaison between clients, resort departments, and vendors, to help deliver memorable events while supporting associates with clear communication and organized execution.
Key Responsibilities
What We’re Looking For
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Delivering experiences that go beyond.
At Kalahari Resorts & Conventions, we create destinations that bring people together through unforgettable experiences, exceptional hospitality, and spaces designed to inspire connection. As home to America’s largest indoor waterpark resorts, each Kalahari property blends the spirit and beauty of Africa with world-class amenities. With four destinations across the U.S. and a fifth on the way, we offer a unique combination of leisure and business—all under one roof. From expansive convention centers and state-of-the-art meeting spaces to award-winning dining, luxury spas, and family entertainment, Kalahari is built to deliver more than a stay, it’s an experience. Whether hosting a large-scale conference, planning a family getaway, or seeking a weekend escape, we’re here to deliver experiences that go beyond expectations and stay with you long after you leave.
Offices: 1305 Kalahari Drive, Wisconsin Dells, Wi 53965, US · 1305 Kalahari Drive, Wisconsin Dells, WI 53965, US · 250 Kalahari Boulevard, Pocono Manor, Pennsylvania 18349, US · 3001 Kalahari Blvd, Round Rock, Texas 78665, US · 7000 Kalahari Dr, Sandusky, Ohio 44870, US
Delivering experiences that go beyond.
At Kalahari Resorts & Conventions, we create destinations that bring people together through unforgettable experiences, exceptional hospitality, and spaces designed to inspire connection. As home to America’s largest indoor waterpark resorts, each Kalahari property blends the spirit and beauty of Africa with world-class amenities. With four destinations across the U.S. and a fifth on the way, we offer a unique combination of leisure and business—all under one roof. From expansive convention centers and state-of-the-art meeting spaces to award-winning dining, luxury spas, and family entertainment, Kalahari is built to deliver more than a stay, it’s an experience. Whether hosting a large-scale conference, planning a family getaway, or seeking a weekend escape, we’re here to deliver experiences that go beyond expectations and stay with you long after you leave.
Offices: 1305 Kalahari Drive, Wisconsin Dells, Wi 53965, US · 1305 Kalahari Drive, Wisconsin Dells, WI 53965, US · 250 Kalahari Boulevard, Pocono Manor, Pennsylvania 18349, US · 3001 Kalahari Blvd, Round Rock, Texas 78665, US · 7000 Kalahari Dr, Sandusky, Ohio 44870, US
