Jobs at JW Marriott Marquis Miami (Now Hiring) — 33 open

GROUP SALES MANAGER

Miami, Florida, United States · On-site

Mid level

Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment • Be your authe…

Skills: Group Sales, Revenue Management, Account Research, Contract Negotiation, B2B Sales

JW Marriott Marquis Miami

IN ROOM DINING ATTENDANT

Miami, Florida, United States · On-site

Entry level

JOB SUMMARY Prompt and courteous delivery of all Room Service orders, maintain positive Room Service image through all areas of guest contact and through cleanliness of guest areas.. Communicate additional meal requireme…

Skills: Customer Service, Order Delivery, MICROS System, Cash Handling, Food and Beverage Service

JW Marriott Marquis Miami

Line Cook (Cook I)

Miami, Florida, United States · On-site

$19/hr

Entry level

Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment • Be your authentic self • Be a part of something bigger than you • Be a part of…

Skills: Food Preparation, Cooking, Ingredient Portioning, Knife Skills, Kitchen Equipment Operation

JW Marriott Marquis Miami

COOK II (Prep Cook)

Miami, Florida, United States · On-site

$17/hr

Entry level

Skills: Food Preparation, Recipe Adherence, Food Safety, HACCP, Portion Control

JW Marriott Marquis Miami

KITCHEN STEWARD SUPERVISOR

Miami, Florida, United States · On-site

$18/hr

Mid level

Location: JW Marriott Miami | 1109 Brickell Ave, Miami, Florida 33131 USA Belong • Be a part of an inclusive environment • Be your authentic self • Be a part of something bigger than you • Be a part o…

Skills: Team Supervision, Sanitation Management, Food Safety Compliance, Equipment Maintenance, Staff Training

JW Marriott Marquis Miami

DISPATCHER

Miami, Florida, United States · On-site

Entry level

JOB SUMMARY Answer and direct all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction. Dispatch all internal and external customers Housekeeping needs to departmental staff. Produc…

Skills: Dispatching, Customer Service, Property Management Systems, Interpersonal Skills, Time Management

JW Marriott Marquis Miami

Overnight Hotel Front Desk Supervisor

Miami, Florida, United States · On-site

$18/hr–$20/hr

Mid level

Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Begin • Explore a career in hospitality • People taking care of people • Have flexibility in your career • Be an in…

Skills: Problem Solving, Customer Service Orientation, Interpersonal Skills, English Language Proficiency, Telephone Etiquette

JW Marriott Marquis Miami

PBX ATTENDANT (Phone Operator)

Miami, Florida, United States · On-site

$17/hr

Entry level

Skills: Telephone Etiquette, Switchboard Operation, Guest Relations, Message Handling, Customer Service

JW Marriott Marquis Miami

HOUSEKEEPING SUPERVISOR

Miami, Florida, United States · On-site

$18/hr

Mid level

JOB SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, a…

Skills: Quality Control, Staff Supervision, Team Leadership, Conflict Resolution, Time Management

JW Marriott Marquis Miami

NIGHT AUDIT SUPERVISOR/ HOTEL FRONT DESK EXPERIENCE REQUIRED

Pinecrest, Florida, United States · On-site

Mid level

Location: Courtyard Miami Dadeland | 9075 South Dadeland Blvd Way, Miami Fl 33156 Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits Health InsuranceDental and VisionPaid Time Off401KParking an…

Skills: Hotel Management, Night Audit, Front Desk Operations, Staff Supervision, Cash Handling

JW Marriott Marquis Miami

HOTEL GENERAL MAINTENANCE

Miami, Florida, United States · On-site

Entry level

Location: Miami Marriott Dadeland | 9090 South Dadeland Blvd Way, Miami Fl 33156 Compensation: Hourly Schedule: Full-Time Relocation? N Position Type: N-Management BENEFITS Health InsuranceDental and VisionPaid Time Off4…

Skills: Grounds Maintenance, Pool Chemistry, Landscaping, Facility Repair, Guest Relations

JW Marriott Marquis Miami

HOTEL HOUSEKEEPER

Pinecrest, Florida, United States · On-site

Entry level

Location: Miami Marriott Dadeland | 9090 South Dadeland Blvd Way, Miami FL 33156 Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits Health InsuranceDental and VisionPaid Time Off401KParking and…

Skills: Housekeeping, Cleaning, Guest Services, Time Management, Attention To Detail

JW Marriott Marquis Miami

HOTEL BEAUX ARTS GUEST EXPERIENCE CURATOR

Miami, Florida, United States · On-site

$20/hr

Entry level

Guest Experience Curator Location: Hotel Beaux Art Autograph Collection | 255 Biscayne Blvd Way, Miami Florida 33131 USA Schedule: Full-Time Position Type: N-Management Benefits Health Insurance Dental and Vision Paid Ti…

Skills: Guest Relations, Cashiering, Reservation Management, Conflict Resolution, Professional Communication

JW Marriott Marquis Miami

HOUSEKEEPING SUPERVISOR HOTEL BEAUX ARTS

Miami, Florida, United States · On-site

$18/hr

Mid level

Skills: Quality Control, Staff Supervision, Team Leadership, Conflict Resolution, Time Management

JW Marriott Marquis Miami

SERVER LA TERRAZA RESTAURANT

Miami, Florida, United States · On-site

$8/hr

Entry level

Skills: Food Service, Alcohol Service, Customer Service, Micros System, Table Setting

JW Marriott Marquis Miami

HOTEL MAINTENANCE AM/PM/OVERNIGH (Shift Engineer)

Miami, Florida, United States · On-site

$20/hr–$21/hr

Mid level

Skills: Preventive Maintenance, Corrective Maintenance, Electrical Systems, Mechanical Systems, Plumbing

JW Marriott Marquis Miami

COOK OVERNIGHT

Miami, Florida, United States · On-site

$18/hr

Entry level

Skills: Food Preparation, Cooking, Food Safety, HACCP, FIFO

JW Marriott Marquis Miami

KITCHEN SUPERVISOR/CHEF TOURNANT

Pinecrest, Florida, United States · On-site

Senior

Location: Miami Marriott Dadeland | 9090 South Dadeland Blvd Way, Miami Fl 33156 Compensation: Salary Schedule: Full-Time Position Type: Management Benefits Health InsuranceDental and VisionPaid Time Off401KParking and M…

Skills: Culinary Arts, Kitchen Management, Staff Supervision, Food Safety, Sanitation Standards

JW Marriott Marquis Miami

ROOM ATTENDANT

Miami, Florida, United States · On-site

$16/hr–$16/hr

Entry level

JOB SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy befo…

Skills: Housekeeping, Customer Service, Sanitization, Time Management, Attention To Detail

JW Marriott Marquis Miami

LOSS PREVENTION OFFICER

Miami, Florida, United States · On-site

$18/hr

Entry level

Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Begin • Explore a career in hospitality • People taking care of people • Have flexibility in your career • Be an influencer in …

Skills: Patrolling, CCTV Monitoring, First Aid/CPR, Incident Reporting, Emergency Response

GROUP SALES MANAGER

JW Marriott Marquis Miami

Miami, Florida, United States • On-site

Apply

Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Full-time
Health Insurance, Dental And Vision, Paid Time Off, 401k, Parking And Metro Reimbursement, Travel Perks And Benefits
Posted 1d ago
~40 hrs/week

Responsibilities

The Group Sales Manager is responsible for proactively soliciting and booking group meetings and revenue opportunities within assigned territories. This includes developing sales strategies, negotiating contracts, and collaborating with revenue management to maximize hotel profitability.

Requirements

The candidate must be able to research and qualify new business opportunities while maintaining existing accounts. They should possess strong negotiation skills and the ability to align sales activities with the hotel's overall strategic plan.

Full job description

Location:

JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA

JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA

Belong

• Be a part of an inclusive environment

• Be your authentic self

• Be a part of something bigger than you

• Be a part of a community far beyond our walls

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you.

Compensation: Salary

Schedule: Full-Time

Position Type: Management

Benefits

Health Insurance
Dental and Vision
Paid Time Off
401K
Parking and Metro Reimbursement
Travel Perks and Benefits
Recognition and Rewards
Growth Opportunities
Holiday pay
Free Meals
Free uniforms
Free life insurance
Free short-term disability
Exclusive Discounts via LifeMart
…and much more!

JOB SUMMARY

The Group Sales Manager is responsible for proactively soliciting and booking group meetings/revenue opportunities from their assigned territory and properties. The primary intent of the position is to drive group sales from specified geographic territories for the hotel from a designated market consistent with the hotel’s positioning and quality. Researches, solicits and qualifies business opportunities. Provides client proposals, negotiates and closes business opportunities according to the hotel’s designated booking parameters. The position focuses on corporate group business but does include a mix of market segments.

JOB SPECIFIC TASKS

Sales and Marketing Management: Focuses on and is responsible for building the unit’s top line revenue through the solicitation and closing of group meeting business from a designated territory. Develops and implements a sales strategy that utilizes third party resources, on-property sales resource and leverages all property sales engines to deliver results. Effectively organizes sales activities including prospecting, sales trip planning and execution, trade show participation and other available means to attract business opportunities. Works with DOS or DOSM, revenue management and operations department heads to ensure business opportunities are aligned with the overall hotel plan.
Revenue Management: In deployed markets, works with Revenue Management to align revenue opportunities with designated segment strategies for rooms, food and beverage and associated group revenues.
Guest Satisfaction: Ensures sales and marketing information provided to the Operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. Ensures execution of brand service strategy and applicable brand initiatives in all Sales processes and continually focuses on improving guest satisfaction.
Human Resources: Creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment and associate satisfaction to enable business success.
Financial Management: Develops and manages a personal sales plan to achieve or exceed revenue goals.

Sales and Marketing

Conducts targeted account research to determine potential.
Responds in a timely manner to incoming business opportunities
Ensures business booked is within hotel parameters.
Solicits and qualifies new accounts whose profile meets hotel needs
Proactively identifies, qualifies and solicits new group business to achieve personal and hotel revenue goals while maintaining brand integrity.
Maintains and grows business of existing accounts.
Identifies and develops new markets.
Understands competitor’s strengths and weaknesses and effectively sells against them.
Works collaboratively with on and off – property sales channels (e.g., Market Sales, Global Sales Organization) to ensure sales efforts are coordinated, complementary and not duplicative.
Effectively develops and strengthens relationships with new and existing customers to expand group sales opportunities. Examples of activities include sales calls, entertainment, FAM trips, trade shows, etc.
Proactively manages relationships with multiple contacts in assigned market accounts.
Effectively manages and develops relationships with key internal and external stakeholders.
Effectively utilizes sales resources and administrative/support staff.
Hotel Communication – Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensures follow-through and property “buy in” on customers service needs.
Develops correspondence, manages opportunity details and proactively develops customer solutions.
Maintains accurate and up to date account data and reporting using account management system.
Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files.
Effectively manages business opportunities and maximizes revenue.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Our Mission

We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability

SOCIAL MEDIA SITES

Marriott Careers: https://www.youtube.com/user/MarriottJobs

JW Marriott Marquis Miami

Website: https://www.marriott.com/hotels/travel/miamj-jw-marriott-marquis-miami/

Instagram: https://www.instagram.com/jwmarriottmarquismiami/?hl=en

Facebook: https://www.facebook.com/JWMarriottMarquisMiami/

Twitter: https://twitter.com/jwmm_miami?lang=en

Maps: https://www.marriott.com/hotels/maps/travel/miamj-jw-marriott-marquis-miami/

Boulud Sud Miami

Website: https://www.bouludsud.com/miami/

Instagram: https://www.instagram.com/BouludSudMiami/

Facebook: https://www.facebook.com/BouludSudMiami/

Twitter: https://twitter.com/BSudMiami

Maps: https://www.bouludsud.com/miami/contact/

JW Marriott Miami

Website: https://www.marriott.com/hotels/travel/miajw-jw-marriott-miami/

Instagram: https://www.instagram.com/jwmarriottmiami/?hl=en

Facebook: https://www.facebook.com/JWMarriottHotelMiami/

Twitter: https://twitter.com/jwmarriottmia?lang=en

Maps: https://www.marriott.com/hotels/maps/travel/miajw-jw-marriott-miami/

Marriott Miami Dadeland

Website: https://www.marriott.com/hotels/travel/miadd-miami-marriott-dadeland/

Instagram: https://www.instagram.com/dadelandmarriottmiami/?hl=en

Facebook: https://www.facebook.com/MiamiMarriottDadeland/

Maps:https://www.marriott.com/hotels/maps/travel/miadd-miami-marriott-dadeland/

Courtyard Miami Dadeland

Website: https://www.marriott.com/hotels/travel/miacy-courtyard-miami-dadeland/

Instagram: https://www.instagram.com/courtyardhotels/?hl=en

Facebook: https://www.facebook.com/cymiamidadeland/

Maps: https://www.marriott.com/hotels/maps/travel/miacy-courtyard-miami-dadeland/

E-VERIFY

MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Related keywords

HospitalityGroup SalesRevenue ManagementCorporate Group BusinessMarket SegmentsSales StrategyProspectingTrade ShowsFAM TripsAccount ManagementContractingB2BHotel ManagementClient ProposalsMarket Share

About JW Marriott Marquis Miami

LinkedIn Visit site

Industry: Hospitality
Company size: 201-500 employees
Founded: 2011
Headquarters: Miami, FL - Florida
LinkedIn followers: 2,125

JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties in gateway cities and distinctive resort locations around the world. These elegant hotels cater to today’s sophisticated, self-assured travelers, offering them the quiet luxury they seek in a warmly authentic, relaxed atmosphere lacking in pretense. JW Marriott properties artfully provide highly crafted, anticipatory experiences that are reflective of their locale so that their guests have the time to focus on what is most important to them. Currently, there are 68 JW Marriott hotels in 26 countries; by 2019 the portfolio is expected to encompass more than 100 properties in over 30 countries.

Offices: 255 Biscayne Blvd Way, Miami, FL - Florida 33131, US

View all jobs at JW Marriott Marquis Miami

About JW Marriott Marquis Miami

LinkedIn Visit site

Industry: Hospitality
Company size: 201-500 employees
Founded: 2011
Headquarters: Miami, FL - Florida
LinkedIn followers: 2,125

Offices: 255 Biscayne Blvd Way, Miami, FL - Florida 33131, US

View all jobs at JW Marriott Marquis Miami

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·Dashboard

Jobs at JW Marriott Marquis Miami (Now Hiring) — 33 open

JW Marriott Marquis Miami

GROUP SALES MANAGER

Miami, Florida, United States · On-site

Mid level

Skills: Group Sales, Revenue Management, Account Research, Contract Negotiation, B2B Sales

JW Marriott Marquis Miami

IN ROOM DINING ATTENDANT

Miami, Florida, United States · On-site

Entry level

Skills: Customer Service, Order Delivery, MICROS System, Cash Handling, Food and Beverage Service

JW Marriott Marquis Miami

Line Cook (Cook I)

Miami, Florida, United States · On-site

$19/hr

Entry level

Skills: Food Preparation, Cooking, Ingredient Portioning, Knife Skills, Kitchen Equipment Operation

JW Marriott Marquis Miami

COOK II (Prep Cook)

Miami, Florida, United States · On-site

$17/hr

Entry level

Skills: Food Preparation, Recipe Adherence, Food Safety, HACCP, Portion Control

JW Marriott Marquis Miami

KITCHEN STEWARD SUPERVISOR

Miami, Florida, United States · On-site

$18/hr

Mid level

Skills: Team Supervision, Sanitation Management, Food Safety Compliance, Equipment Maintenance, Staff Training

JW Marriott Marquis Miami

DISPATCHER

Miami, Florida, United States · On-site

Entry level

Skills: Dispatching, Customer Service, Property Management Systems, Interpersonal Skills, Time Management

JW Marriott Marquis Miami

Overnight Hotel Front Desk Supervisor

Miami, Florida, United States · On-site

$18/hr–$20/hr

Mid level

Skills: Problem Solving, Customer Service Orientation, Interpersonal Skills, English Language Proficiency, Telephone Etiquette

JW Marriott Marquis Miami

PBX ATTENDANT (Phone Operator)

Miami, Florida, United States · On-site

$17/hr

Entry level

Skills: Telephone Etiquette, Switchboard Operation, Guest Relations, Message Handling, Customer Service

JW Marriott Marquis Miami

HOUSEKEEPING SUPERVISOR

Miami, Florida, United States · On-site

$18/hr

Mid level

Skills: Quality Control, Staff Supervision, Team Leadership, Conflict Resolution, Time Management

JW Marriott Marquis Miami

NIGHT AUDIT SUPERVISOR/ HOTEL FRONT DESK EXPERIENCE REQUIRED

Pinecrest, Florida, United States · On-site

Mid level

Skills: Hotel Management, Night Audit, Front Desk Operations, Staff Supervision, Cash Handling

JW Marriott Marquis Miami

HOTEL GENERAL MAINTENANCE

Miami, Florida, United States · On-site

Entry level

Skills: Grounds Maintenance, Pool Chemistry, Landscaping, Facility Repair, Guest Relations

JW Marriott Marquis Miami

HOTEL HOUSEKEEPER

Pinecrest, Florida, United States · On-site

Entry level

Skills: Housekeeping, Cleaning, Guest Services, Time Management, Attention To Detail

JW Marriott Marquis Miami

HOTEL BEAUX ARTS GUEST EXPERIENCE CURATOR

Miami, Florida, United States · On-site

$20/hr

Entry level

Skills: Guest Relations, Cashiering, Reservation Management, Conflict Resolution, Professional Communication

JW Marriott Marquis Miami

HOUSEKEEPING SUPERVISOR HOTEL BEAUX ARTS

Miami, Florida, United States · On-site

$18/hr

Mid level

Skills: Quality Control, Staff Supervision, Team Leadership, Conflict Resolution, Time Management

JW Marriott Marquis Miami

SERVER LA TERRAZA RESTAURANT

Miami, Florida, United States · On-site

$8/hr

Entry level

Skills: Food Service, Alcohol Service, Customer Service, Micros System, Table Setting

JW Marriott Marquis Miami

HOTEL MAINTENANCE AM/PM/OVERNIGH (Shift Engineer)

Miami, Florida, United States · On-site

$20/hr–$21/hr

Mid level

Skills: Preventive Maintenance, Corrective Maintenance, Electrical Systems, Mechanical Systems, Plumbing

JW Marriott Marquis Miami

COOK OVERNIGHT

Miami, Florida, United States · On-site

$18/hr

Entry level

Skills: Food Preparation, Cooking, Food Safety, HACCP, FIFO

JW Marriott Marquis Miami

KITCHEN SUPERVISOR/CHEF TOURNANT

Pinecrest, Florida, United States · On-site

Senior

Skills: Culinary Arts, Kitchen Management, Staff Supervision, Food Safety, Sanitation Standards

JW Marriott Marquis Miami

ROOM ATTENDANT

Miami, Florida, United States · On-site

$16/hr–$16/hr

Entry level

Skills: Housekeeping, Customer Service, Sanitization, Time Management, Attention To Detail

JW Marriott Marquis Miami

LOSS PREVENTION OFFICER

Miami, Florida, United States · On-site

$18/hr

Entry level

Skills: Patrolling, CCTV Monitoring, First Aid/CPR, Incident Reporting, Emergency Response

GROUP SALES MANAGER

JW Marriott Marquis Miami

Miami, Florida, United States • On-site

Apply

Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Full-time
Health Insurance, Dental And Vision, Paid Time Off, 401k, Parking And Metro Reimbursement, Travel Perks And Benefits
Posted 1d ago
~40 hrs/week

Responsibilities

Requirements

Full job description

Location:

JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA

JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA

Belong

• Be a part of an inclusive environment

• Be your authentic self

• Be a part of something bigger than you

• Be a part of a community far beyond our walls

Compensation: Salary

Schedule: Full-Time

Position Type: Management

Benefits

Health Insurance
Dental and Vision
Paid Time Off
401K
Parking and Metro Reimbursement
Travel Perks and Benefits
Recognition and Rewards
Growth Opportunities
Holiday pay
Free Meals
Free uniforms
Free life insurance
Free short-term disability
Exclusive Discounts via LifeMart
…and much more!

JOB SUMMARY

JOB SPECIFIC TASKS

Sales and Marketing Management: Focuses on and is responsible for building the unit’s top line revenue through the solicitation and closing of group meeting business from a designated territory. Develops and implements a sales strategy that utilizes third party resources, on-property sales resource and leverages all property sales engines to deliver results. Effectively organizes sales activities including prospecting, sales trip planning and execution, trade show participation and other available means to attract business opportunities. Works with DOS or DOSM, revenue management and operations department heads to ensure business opportunities are aligned with the overall hotel plan.
Revenue Management: In deployed markets, works with Revenue Management to align revenue opportunities with designated segment strategies for rooms, food and beverage and associated group revenues.
Guest Satisfaction: Ensures sales and marketing information provided to the Operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. Ensures execution of brand service strategy and applicable brand initiatives in all Sales processes and continually focuses on improving guest satisfaction.
Human Resources: Creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment and associate satisfaction to enable business success.
Financial Management: Develops and manages a personal sales plan to achieve or exceed revenue goals.

Sales and Marketing

Conducts targeted account research to determine potential.
Responds in a timely manner to incoming business opportunities
Ensures business booked is within hotel parameters.
Solicits and qualifies new accounts whose profile meets hotel needs
Proactively identifies, qualifies and solicits new group business to achieve personal and hotel revenue goals while maintaining brand integrity.
Maintains and grows business of existing accounts.
Identifies and develops new markets.
Understands competitor’s strengths and weaknesses and effectively sells against them.
Works collaboratively with on and off – property sales channels (e.g., Market Sales, Global Sales Organization) to ensure sales efforts are coordinated, complementary and not duplicative.
Effectively develops and strengthens relationships with new and existing customers to expand group sales opportunities. Examples of activities include sales calls, entertainment, FAM trips, trade shows, etc.
Proactively manages relationships with multiple contacts in assigned market accounts.
Effectively manages and develops relationships with key internal and external stakeholders.
Effectively utilizes sales resources and administrative/support staff.
Hotel Communication – Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensures follow-through and property “buy in” on customers service needs.
Develops correspondence, manages opportunity details and proactively develops customer solutions.
Maintains accurate and up to date account data and reporting using account management system.
Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files.
Effectively manages business opportunities and maximizes revenue.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Our Mission

We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability