Zug, Zug, Switzerland · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Operational Leadership, People Management, Continuous Improvement, Lean Methodologies, AI Implementation
Machelen, Flanders, Belgium · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Operational Leadership, People Management, Continuous Improvement, Lean Methodologies, AI Implementation
Dmitrovsky District, Moscow Oblast, Russia · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Operational Leadership, People Management, Continuous Improvement, Lean Methodologies, AI Implementation
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: CNC Machine Operation, Quality Control, Technical Specification Adherence, Tooling and Fixture Management, CNC Programming Download
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, 5S Methodology, Quality Awareness, GMP Production, Safety Awareness
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, 5S Methodology, Quality Awareness, GMP Production, Safety Awareness
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, 5S Methodology, Quality Awareness, GMP Production, Safety Awareness
Beeston, England, United Kingdom · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Business Development, Communication, Customer Centricity, Customer Retentions, Execution Focus
Santa Clara, California, United States · Hybrid
$142k–$245k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Production Planning, Supply Planning, Master Production Schedule (MPS), Materials Requirement Plan (MRP), Integrated Business Planning (IBP)
Beerse, Flanders, Belgium · On-site
$73k–$115k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Agile Product Development, Analytical Reasoning, Collaboration, Critical Thinking, Customer Alignment
Santiago, Metropolitana, Chile · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Analytical Reasoning, Business Writing, Communication, Data Reporting, Detail-Oriented
Bogota, RAP (Especial) Central, Colombia · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Payroll Processing, Financial Analysis, Internal Controls, Payroll Reporting, Process Optimization
West Chester, Pennsylvania, United States · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Clinical Support, Orthopedic Surgery, Asset Management, Hospital Billing, Data Analysis
Sydney, New South Wales, Australia · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Key Stakeholder Relationships, Project Management, Time Management, Business Savvy, Channel Partner Enablement
Leiden, South Holland, Netherlands · On-site
$34k–$46k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Warehouse Operations, Good Distribution Practices (GDP), Good Manufacturing Practices (GMP), MS Office, Documentation
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, Production Management, Quality Documentation, Material Balancing, Line Cleaning
Latina, Lazio, Italy · Hybrid
$30k–$49k/yr
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Accountability, Administrative Support, Compliance Management, Controls Compliance, Execution Focus
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, GMP, 5S, Quality Awareness, Safety Production
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, Production Management, Quality Documentation, Material Balancing, Line Clearance
Suzhou, Jiangsu, China · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Machine Operation, Production Management, Quality Documentation, Material Balancing, Line Cleaning
Zug, Zug, Switzerland • Hybrid
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Lead end-to-end customer service operations and order management across Germany, Switzerland, Austria, and France. Drive operational excellence through process standardization, digital transformation, and the leadership of a multi-tiered regional team.
Requires a minimum of 8-10 years of professional experience with at least 2 years in people management. A Bachelor's degree is required, with a strong background in Lean methodologies and customer operations, preferably within MedTech or healthcare.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
Customer Service OperationsJohnson & Johnson MedTech – Supply Chain is recruiting for a Senior Manager, Global Customer Solutions Centre, located in Hamburg (Germany), Zug (Switzerland), Vienna (Austria) or Paris (France) in our Global Customer Solutions, MT Supply Chain team.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Hamburg (Germany), Zug (Switzerland), Vienna (Austria) or Paris (France) - Requisition Number: R-080638
Zug, Switzerland - Requisition Number: R-083357
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We’re looking for an operationally focused, regionally experienced people‑first leader to own a high‑performing regional Customer Solutions organization. In this role, you’ll own day‑to‑day service delivery, drive continuous improvement and process excellence, and lead a multi‑tiered team to deliver consistent, high‑quality customer experiences across products and channels. This role is both hands‑on and strategic — balancing metrics and coaching to keep operations smooth while supporting broader regional and enterprise initiatives. This leader will adapt global standards to local realities, build strong teams across borders, and ensure operational excellence through transformational change.
Education: Minimum Bachelor's degree ; Advanced degree preferred.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.
At Johnson & Johnson Innovative Medicine, we innovate with purpose, to lead where medicine is going. The experiences of patients around the world inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science with compassion, we confidently address the most complex diseases of our time and develop the potential medicines of tomorrow. We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way. https://bit.ly/3reuMvK
View all jobs at Johnson & Johnson Innovative MedicineAt Johnson & Johnson Innovative Medicine, we innovate with purpose, to lead where medicine is going. The experiences of patients around the world inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science with compassion, we confidently address the most complex diseases of our time and develop the potential medicines of tomorrow. We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way. https://bit.ly/3reuMvK
View all jobs at Johnson & Johnson Innovative Medicine