Boca del Mar, Florida, United States · On-site
Chief Operating Officer (COO) / Alternate Administrator JFS at Home South Palm Beach County, Florida Full-Time | Exempt | Senior Leadership Position Summary JFS at Home, a trusted nonprofit provider of private-duty home …
Skills: Operational Leadership, Strategic Planning, Compliance Management, Risk Management, Financial Acumen
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The COO will lead day-to-day operations, overseeing human resources, client services, finance, and compliance to ensure operational excellence. The role focuses on scaling operations, optimizing systems, and maintaining high standards of care during a period of strategic growth.
Candidates must have a bachelor's degree in Healthcare or Business Administration and 7-10 years of leadership experience in home health. Knowledge of Florida home care regulations and experience in risk management are required.
Chief Operating Officer (COO) / Alternate Administrator
JFS at Home
South Palm Beach County, Florida
Full-Time | Exempt | Senior Leadership
JFS at Home, a trusted nonprofit provider of private-duty home health care services, is seeking a dynamic and experienced Chief Operating Officer (COO) / Alternate Administrator to lead day-to-day operations during a period of strategic growth and expansion.
This role is responsible for ensuring operational excellence across all core business functions, including human resources, client services, scheduling, finance, compliance, and risk management. The COO/Alternate Administrator will work closely with the CEO and leadership team to scale operations, optimize systems, strengthen quality assurance, and maintain the highest standards of care for clients and families.
The ideal candidate is a mission-driven, detail-oriented leader with deep experience in home care operations and strong knowledge of regulatory and compliance frameworks in Florida.
- Oversee the daily operations of the agency to ensure efficient, compliant, and high-quality service delivery
- Develop and implement operational strategies that support organizational growth, scalability, and sustainability
- Establish performance metrics and monitor KPIs across service lines
- Drive process improvement initiatives to enhance efficiency, client satisfaction, and staff engagement
- Provide direct leadership and oversight of Human Resources, Scheduling/Client Services, and Finance & Billing
- Ensure alignment and collaboration across departments to support seamless operations
- Serve as Alternate Administrator in accordance with Florida regulations
- Ensure compliance with all state, federal, and accreditation standards
- Oversee incident reporting, quality assurance, and policy development
- Manage agency insurance programs including liability and workers’ compensation
- Lead, mentor, and develop a high-performing operations team
- Foster a culture of accountability, collaboration, and mission-driven service
- Support workforce development and retention initiatives
- Partner on budget development, financial forecasting, and cost control
- Monitor financial performance and identify efficiencies
- Support revenue growth through improved utilization and service expansion
- Ensure exceptional client experience and service delivery
- Oversee quality assurance and satisfaction initiatives
- Resolve client concerns with professionalism and urgency
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master’s preferred)
- Minimum 7–10 years of leadership experience in home health or related setting
- Experience overseeing HR, scheduling, and finance teams
- Knowledge of Florida home care regulations
- Experience with risk management and compliance
- Eligible to serve as Alternate Administrator in Florida
- Experience in nonprofit healthcare
- Familiarity with EMR, scheduling, and billing systems
- Strategic leadership
- Financial acumen
- Compliance expertise
- Communication skills
- Problem-solving
- Change management
JFS at Home is a division of Ruth & Norman Rales Jewish Family Services, dedicated to providing compassionate, high-quality in-home care that supports independence, dignity, and well-being. Serving South Palm Beach County, JFS at Home combines professional expertise with a deep commitment to community and Jewish values.
- Mission-driven organization with meaningful community impact
- Opportunity to lead during a period of growth and innovation
- Collaborative, values-centered leadership environment
- Competitive benefits package
Experience The JFS Care at Home Difference - Professional, Compassionate and Reliable In-Home Care
JFS Care at Home, a branch of Jewish Family Services Los Angeles, is a personal home care provider serving seniors and families throughout Los Angeles and its surrounding communities. We also serve clients in many of the beach cities up to Long Beach, and in parts of the Ventura Valley. Inviting an in home caregiver into your home is an act of trust, which is why, at JFS Care, we treat every individual we serve as if they were a member of our own family. No matter the circumstances, our Los Angeles home care experts provide the support and companionship that are tailored to meet your specific needs. For 160 years, JFS of Los Angeles has counseled families, fed the hungry, sheltered the homeless and protected the vulnerable. As Los Angeles’ oldest and most dynamic charitable organization, JFS is a trusted source of care and support, meeting the needs of a diverse and changing city and improving the lives of countless men, women and children of all religions, ethnicities and ages. JFS Care has provided compassionate in home care services Los Angeles CA families need and deserve for over 30 years. In 2011, we opened JFS Care as a fully operational non-profit home care agency to make our home care services more broadly available to families in need. JFS Care is a multi-service personal home care agency whose goal is to strengthen and preserve individual, family, and community life by providing a wide range of needed care services to people in the community. As a non-profit home care agency, we are motivated by our mission to serve and not by making a profit. As such, our focus is on caring for people of all religions and ethnicities and providing them with highly personalized in-home care services that meet their individual needs, lifestyles, and preferences.
Offices: 4601 Wilshire Blvd, Suite 120, Los Angeles, California 90010, US
Experience The JFS Care at Home Difference - Professional, Compassionate and Reliable In-Home Care
JFS Care at Home, a branch of Jewish Family Services Los Angeles, is a personal home care provider serving seniors and families throughout Los Angeles and its surrounding communities. We also serve clients in many of the beach cities up to Long Beach, and in parts of the Ventura Valley. Inviting an in home caregiver into your home is an act of trust, which is why, at JFS Care, we treat every individual we serve as if they were a member of our own family. No matter the circumstances, our Los Angeles home care experts provide the support and companionship that are tailored to meet your specific needs. For 160 years, JFS of Los Angeles has counseled families, fed the hungry, sheltered the homeless and protected the vulnerable. As Los Angeles’ oldest and most dynamic charitable organization, JFS is a trusted source of care and support, meeting the needs of a diverse and changing city and improving the lives of countless men, women and children of all religions, ethnicities and ages. JFS Care has provided compassionate in home care services Los Angeles CA families need and deserve for over 30 years. In 2011, we opened JFS Care as a fully operational non-profit home care agency to make our home care services more broadly available to families in need. JFS Care is a multi-service personal home care agency whose goal is to strengthen and preserve individual, family, and community life by providing a wide range of needed care services to people in the community. As a non-profit home care agency, we are motivated by our mission to serve and not by making a profit. As such, our focus is on caring for people of all religions and ethnicities and providing them with highly personalized in-home care services that meet their individual needs, lifestyles, and preferences.
Offices: 4601 Wilshire Blvd, Suite 120, Los Angeles, California 90010, US
