Teterboro, New Jersey, United States · On-site
$26/hr–$29/hr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Customer service, Leadership, Supervisory skills, Problem-solving, Decision-making
Teterboro, New Jersey, United States · On-site
$26/hr–$29/hr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Customer service, Leadership, Staff supervision, Communication, Problem-solving
Basel, Basel-City, Switzerland · On-site
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Project Management, Aviation Regulations, Production Management, Installation Management, Risk Management
Teterboro, New Jersey, United States · Hybrid
$100k–$110k/yr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Sales strategy, Business development, Charter sales, Client relationship management, Strategic thinking
Houston, Texas, United States · On-site
$40k–$44k/yr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Aircraft Ground Operations, Fueling, Towing, Marshalling, Ground Support Equipment
Dallas, Texas, United States · On-site
$315k–$350k/yr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Aviation leadership, Aircraft operation, Flight planning, Safety compliance, Crew management
Paris, Ile-de-France, France · On-site
Depuis 1967, Jet Aviation façonne le vol dans sa forme la plus fluide. D'un hangar à Bâle, en Suisse, à quelque 4,500 employés, en passant par une cinquantaine de sites dans le monde entier. Gestion d'aéronefs, ventes d'…
Skills: Team Leadership, Operations Management, Customer Service, Aviation Safety, Staff Supervision
Madrid, Community of Madrid, Spain · Hybrid
Since 1967, Jet Aviation has been crafting flight in its smoothest form. What began as a single hangar in Basel, Switzerland, has grown into a global organization with 4,500+ employees across ~50 locations worldwide. Our…
Skills: Crestron, SIMPL, SIMPL+, C#, AV-over-IP
Basel, Basel-City, Switzerland · On-site
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Aircraft maintenance, Gulfstream aircraft, EASA license, FAA license, Business jet maintenance
Paris, Ile-de-France, France · On-site
Depuis 1967, Jet Aviation façonne le vol dans sa forme la plus fluide. D'un hangar à Bâle, en Suisse, à quelque 4,500 employés, en passant par une cinquantaine de sites dans le monde entier. Gestion d'aéronefs, ventes d'…
Skills: Customer Service, Flight Coordination, Communication, Administrative Support, Billing
Jeddah, Makkah Region, Saudi Arabia · On-site
Position Summary Manages the preparation for and accomplishment of airframe, engine and avionics systems maintenance as Post Holder Maintenance in Saudi Arabia. Ensures all activities are compliant with the Repair Statio…
Skills: MRO Operations Management, Airframe Maintenance, Engine Maintenance, Avionics Systems, Budgeting
Singapore · On-site
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Cabin Safety, Premium Catering Service, Customer Service, Operational Documentation, Interpersonal Communication
Amsterdam, North Holland, Netherlands · On-site
$17/hr–$22/hr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Ground Handling, Customer Service, Hospitality, Teamwork, Stress Resistance
Amsterdam, North Holland, Netherlands · On-site
$17/hr–$22/hr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Ground Handling, Customer Service, Hospitality, Teamwork, Stress Resistance
Teterboro, New Jersey, United States · On-site
$60k–$75k/yr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Charter scheduling, FBO scheduling, Customer service, Sales support, Multitasking
Houston, Texas, United States · On-site
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Aircraft maintenance, Leadership, Regulatory compliance, Maintenance planning, Inspection oversight
Sale, Victoria, Australia · On-site
Your Opportunity Jet Aviation is seeking an organised and detail-focused Administration Officer to support the new and existing Government Programs. This role will suit an administration professional who enjoys working i…
Skills: Administration support, Financial processing, Data entry, Reporting, Contract administration
Basel, Basel-City, Switzerland · On-site
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Business informatics, Artificial intelligence, Automation, Data management, System integration
Teterboro, New Jersey, United States · Hybrid
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Aviation management, 14 CFR regulations, Airworthiness compliance, Project management, Records management
Basel, Basel-City, Switzerland · On-site
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Business informatics, Artificial intelligence, Automation, Data management, System integration
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The Customer Service Lead coordinates daily department activities, manages front-desk operations, and supports staff to ensure efficient service for passengers and flight crews. They are also responsible for training team members, ensuring compliance with safety and security regulations, and resolving customer service issues.
Candidates must have a high school diploma or equivalent, with a college degree in a related field preferred. At least two years of experience in customer service, aviation, or hospitality is required, along with strong leadership and organizational abilities.
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
As a Customer Service Lead you will provide exceptional customer service, assist the management team in coordinating the daily activities of the department, display leadership traits appropriate to handle the day-to-day operations, and inspire new employees to become leaders. Identify and understand personal values of superiors, subordinates, peers, and others; ensures friendly and efficient service to our customers and adherence to all operating procedures.
Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt to support each other, as well as our crews and customers. We are looking for team members who can embrace flexibility.
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $26.00 - $29.00 hourly, plus a performance-based bonus up to 5% of annual salary.
Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Jet Aviation is committed to selecting the best leaders through a thorough and structured hiring process. Candidates who move forward will engage with executive leadership and key stakeholders in a multi-stage review process. As part of our commitment to safety and security, all selected candidates must successfully pass pre-employment requirements before finalizing employment.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
The Effort Behind Effortless
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 50 locations worldwide. Maintenance to management, completion to charter; countless hours of expertise creating an experience so easy, it seems effortless. Behind every effortless experience, are our people. 4,000 artisans of aviation. Whether in the air, or on the ground, arriving or departing, underneath every journey are hundreds of hands, dedicated to the details. We started as a family business, and throughout our growth we have maintained our commitment to this personalized service.
Offices: Aeschengraben 6, Basel, BS 4051, CH · 112 Charles A. Lindbergh Drive, Teterboro Airport, NJ 07608, US · 7363 Cedar Springs Rd, Dallas, TX 75235, US · 8620 W Monroe Rd, Houston, TX 77061, US · 4301 W Empire Ave, Burbank, CA 91505, US
The Effort Behind Effortless
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 50 locations worldwide. Maintenance to management, completion to charter; countless hours of expertise creating an experience so easy, it seems effortless. Behind every effortless experience, are our people. 4,000 artisans of aviation. Whether in the air, or on the ground, arriving or departing, underneath every journey are hundreds of hands, dedicated to the details. We started as a family business, and throughout our growth we have maintained our commitment to this personalized service.
Offices: Aeschengraben 6, Basel, BS 4051, CH · 112 Charles A. Lindbergh Drive, Teterboro Airport, NJ 07608, US · 7363 Cedar Springs Rd, Dallas, TX 75235, US · 8620 W Monroe Rd, Houston, TX 77061, US · 4301 W Empire Ave, Burbank, CA 91505, US
