Roanoke, Virginia, United States · On-site
Description MAJOR JOB RESPONSIBILITIES: · Maintain detailed knowledge of the hall layout, exits and evacuation procedures, fire code, and the location of all safety equipment; maintain working knowledge of building alarm…
Skills: Customer Service, Volunteer Management, Safety Procedures, Emergency Response, Communication
Roanoke, Virginia, United States · On-site
Description Position Type: On-site Hours: 8 - 10 hours per week Hourly Rate: $18/hour About the Role We're looking for a Music Lab Assistant to support our vibrant music community. You'll help run Open Lab sessions (your…
Skills: Music Production, Audio Engineering, DAW Proficiency, Music Education, Recording Technology
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The House Manager is responsible for overseeing front-of-house operations, ensuring patron safety, and coordinating with staff during productions. They also manage volunteer teams, handle financial processing for merchandise, and address any contingencies or emergencies that arise.
Candidates must have a high school diploma or equivalent and at least three years of experience in customer service. Essential requirements include strong verbal and written communication skills, the ability to supervise volunteers, and the physical capability to navigate the facility and stand for extended periods.
Description
· Maintain detailed knowledge of the hall layout, exits and evacuation procedures, fire code, and the location of all safety equipment; maintain working knowledge of building alarm systems; provide this information to staff, volunteers, and patrons as needed.
· Maintain communication with the front-of-house staff and backstage staff during the production; coordinate activities as necessary.
· Address any contingencies as they arise, including custodial concerns, medical emergencies, or patron needs; assist in the evacuation of the facility in the event of an emergency.
· Assist in the volunteer staffing of merchandise tables and financial processing at the end of shows.
· Ensure patrons adhere to all house and safety rules.
· Assist in clearing the house and releasing the volunteers after the event; lock down areas following the event.
· Represent Jefferson Center to the public in a pleasant, informed manner.
· Perform other duties as assigned.
Requirements
· Ability to give and receive information in person.
· Ability to clearly communicate verbally and in writing with volunteers, peers, supervisors, subordinates, and patrons.
· Ability to maintain a high degree of accuracy and attention to detail.
· Ability to use sound judgment in decision-making, and to work independently.
· Ability to manage and supervise volunteers.
· Ability to navigate stairs, to remain standing for substantial lengths of time, to verbally direct patrons and volunteers, and to physically assist patrons if necessary.
· Ability to work nights and weekends.
· Pleasant demeanor and polite attitude toward patrons.
· High school graduate or equivalent.
· Minimum of three years work experience in customer service.
Performing Arts and Education Center•Historic Space for Special Events•Affordable Leasing for Community Organizations
Jefferson Center's mission is to provide broad access to inspirational performing arts experiences, transformational arts education opportunities, and vibrant community space.
Offices: 541 Luck Avenue, Roanoke, Virginia 24016, US
Performing Arts and Education Center•Historic Space for Special Events•Affordable Leasing for Community Organizations
Jefferson Center's mission is to provide broad access to inspirational performing arts experiences, transformational arts education opportunities, and vibrant community space.
Offices: 541 Luck Avenue, Roanoke, Virginia 24016, US
