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Full-time
Posted 24d ago
~40 hrs/week
Responsibilities
Manage localization projects cost-effectively while coordinating in-house and external suppliers to meet high quality standards. Provide coaching and development for team members and refine internal operational processes.
Requirements
Requires several years of project management experience, specifically in client-facing roles. Candidates must possess strong communication, analytical, and organizational skills with the ability to work under pressure.
Full job description
Job Overview
Provide full support to the Team Lead/Head of Operations. Manage a series of localisation projects cost–effectively, efficiently and to the highest quality standards in our industry. This will involve the effective coordination of in-house and external suppliers as well as technological resources. Provide coaching and development for new starters and to other team members as well as refining and developing internal processes.
Project Management and administration including:
Preparing and approving quotes and timelines based on client requirements.
Selecting appropriate resources from a database of translation professionals, and advising junior team members of appropriate resources, ensuring that we can supply when required the correct breadth of languages, experience, cost and expertise.
Coordination of human and technical resources to achieve the successful completion of projects and jobs.
Liaising with customers.
Monitoring deadlines and budgets.
Achieving agreed deadlines.
Effective use of Localisation tools, CMS and DTP packages.
Providing excellent customer service.
Participating actively in client calls and meetings, leading the discussions where appropriate.
Working with Team Lead/Head of Operations to assist with training, including development of training materials, when required.
Assist with CAPA (Corrective and Preventative Actions) investigations.
Delegating tasks and allocating work to team members as appropriate.
Providing training/mentoring for new starters and support for junior colleagues.
Having a strong sense of awareness of the current situation of clients and communicating all feedback to Team Lead/Head of Operations.
Taking responsibility for seeking support as and when required and ensuring daily planner is up-to-date.
Experience and Skills
Excellent communication skills - both written and verbal, with strong numeric and analytical skills.
Highly motivated, with demonstrated problem solving and organisational skills.
Candidates must be flexible and adaptable enough to be able to work in a variety of roles in a rapidly changing environment.
Ability to work calmly and effectively under pressure in order to prioritise workload and meet client deadlines.
Knowledge of a foreign language an advantage.
Ability to take responsibility and ownership and use initiative.
Excellent attention to detail.
Enthusiasm and inclination to learn and develop professionally.
Willingness to share expertise.
Several years’ Project Management experience.
Significant previous experience in a client-facing Project Management role.
Proven ability to motivate colleagues and promote positivity within the team
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.
Related keywords
LocalisationCMSDTPCAPAClinical ResearchLife SciencesHealthcare IntelligenceProject ManagementResource AllocationClient RelationsQuality StandardsBudgetingTimeline ManagementMentoringOperational Support
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US