Purpose This position is a 3 month temporary role with iPROMOTEu. The Collections Assistant provides administrative and operational support to the Accounts Receivable and Collections team, enabling collectors to focus on…
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Temporary
associate degree
Posted 48d ago
~40 hrs/week
Responsibilities
Provides administrative and operational support to the Accounts Receivable and Collections team. Key tasks include processing payments, conducting banking verifications, and maintaining accurate customer records in the ERP system.
Requirements
An Associate's degree and previous experience in accounts receivable or customer service are preferred. Candidates should be proficient with Microsoft Office and possess strong communication and organizational skills.
Full job description
Purpose
This position is a 3 month temporary role with iPROMOTEu. The Collections Assistant provides administrative and operational support to the Accounts Receivable and Collections team, enabling collectors to focus on customer engagement and collections activities while ensuring accurate processing, documentation, and system updates.
Responsibilities
Complete customer-provided vendor onboarding documents and conduct banking verification calls to support customer setup processes.
Process incoming customer payments, including virtual credit cards and phone-based credit card transactions.
Support the collections team by issuing routine payment reminder communications to customers based on provided aging reports and team guidance.
Maintain accurate and up-to-date records of customer interactions, payment activity, and account status within the ERP system.
Organize and track supporting documentation related to collections and payment activity.
Provide general administrative support to the Accounts Receivable team.
Education/Exerience
Associates Degree, preferred.
Previous accounts receivable and customer service experience, preferred.
Familiarity with routine office equipment/software such as Microsoft Office, AI assistants, and copy machines, preferred.
Knowledge/Skills/Abilities/Competencies
Personal Leadership
Agile & Adaptable: Responds to change and uncertainty with confidence and openness; seeks new experiences to develop skills; solicits and acts on feedback; learns from experiences; not afraid to take risks.
Accountable: Accepts responsibility for one’s own performance and actions; follows through on commitment; assumes positive intent in others; treats others objectively and consistently; acts with integrity.
Team Leadership
Communicate Effectively: Listens attentively and with empathy to concerns of others; adjusts message to the audience; keeps people up to date with relevant information; speaks and writes clearly; encourages others to express views, even unpopular ones.
Thought Leadership
Strategizes: Thinks critically; understands implications of decisions; shares ideas for improvement; sees how his/her works relates to the work of other teams in the organization as a whole; knows which people in the organization need to be informed, what they need to know, and when to tell them.
Results Leadership
Manages Execution: Manage own time and resources to achieve business objectives; prioritizes goals; works quickly to get things done.
Maximizes Productivity: Identifies ways to streamline and improve efficiency of work; ensures that defined processes, quality standards, and best practices are executed as designed.
Working Conditions
Ability to sit for extended periods of time
Please note that this job description is not designed to cover or contain a comprehensive listing of functions or responsibilities that are required of the employee for this job. Functions and responsibilities may change at any time with or without notice.
iPROMOTEu’s mission is to be the best economic and lifestyle opportunity for promotional products distributors and salespeople.
Our comprehensive suite of essential business resources, our experienced staff and excellent customer service, and our entrepreneurial culture and supportive community, enable Affiliates to earn more money and have more time to do what they enjoy – in business and life.
iPROMOTEu Affiliates always retain their independence; they operate under their own name and identity, and they maintain complete freedom and control regarding their business.
iPROMOTEu subscribes to a set of core values to guide our people, our most valuable asset, to advance the success of our Affiliates. We believe in:
- Respect for one another, acting with kindness, honesty, and integrity
- Actions driven by accountability, measurable results, and a sense of urgency
- A professional and open-minded environment, both adaptable and flexible
- Entrepreneurial ingenuity, and a spirit for winning
- Developing leaders, helping everyone achieve their full potential
- A commitment to diversity and fairness
- Promoting socially responsible and sustainable business practices
- Fostering a supportive and connected Staff and Affiliate community
- Having fun!
Offices: 321 Commonwealth Rd, Suite 101, Wayland, MA 01778, US
iPROMOTEu’s mission is to be the best economic and lifestyle opportunity for promotional products distributors and salespeople.
Our comprehensive suite of essential business resources, our experienced staff and excellent customer service, and our entrepreneurial culture and supportive community, enable Affiliates to earn more money and have more time to do what they enjoy – in business and life.
iPROMOTEu Affiliates always retain their independence; they operate under their own name and identity, and they maintain complete freedom and control regarding their business.
iPROMOTEu subscribes to a set of core values to guide our people, our most valuable asset, to advance the success of our Affiliates. We believe in:
- Respect for one another, acting with kindness, honesty, and integrity
- Actions driven by accountability, measurable results, and a sense of urgency
- A professional and open-minded environment, both adaptable and flexible
- Entrepreneurial ingenuity, and a spirit for winning
- Developing leaders, helping everyone achieve their full potential
- A commitment to diversity and fairness
- Promoting socially responsible and sustainable business practices
- Fostering a supportive and connected Staff and Affiliate community
- Having fun!
Offices: 321 Commonwealth Rd, Suite 101, Wayland, MA 01778, US