Boston, Massachusetts, United States · Hybrid
$52k–$54k/yr
Job Title: Women and Family Referral Center (WFRC) Access Coordinator Program/Department: Women and Family Referral Center Position Type: Non-Exempt, Full-Time 40 hours/ week – Hybrid Position (remote and on-site) …
Skills: Interim Counseling, Case Management, Crisis Intervention, Outreach, Communication
Boston, Massachusetts, United States • Hybrid
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The Access Coordinator facilitates access to substance use services for parents and families, providing interim counseling and individualized follow-up support. They are also responsible for conducting outreach to increase awareness of treatment availability and maintaining relationships with state agencies like DCF.
A Bachelor's degree in human services or a related field is strongly preferred, along with experience in interim counseling for pregnant and parenting individuals. Candidates must have a strong understanding of the Massachusetts treatment system, ASAM criteria, and child welfare issues.
Program/Department: Women and Family Referral Center
Position Type: Non-Exempt, Full-Time 40 hours/ week – Hybrid Position (remote and on-site)
Location: Boston
Reports to: Director Women and Family Referral Center
About IHR: The Institute for Health and Recovery (IHR) is a statewide service, research, policy, program development and capacity building agency. IHR designs its services based on an understanding of the impact of trauma. IHR’s CARF accredited treatment programs provide holistic interventions for hard-to-reach and high-risk individuals and families. IHR’s mission, since our founding in 1990, has been to develop and support a comprehensive continuum of care for families, individuals, youth, and pregnant and parenting people affected by alcohol, tobacco, and other drug use, violence/trauma, mental health challenges and other health issues, while advancing principles of health equity and social justice. Our work is focused on addressing and eradicating inequities in our health care, economic, and justice systems, especially as they disproportionately affect women, fathers and people of color. We are committed to providing services and creating communities that mitigate the effects of substance use, mental illness, and trauma.
Summary Statement: The Women and Family Referral Center Access Coordinator facilitates access for parents with or without their children to substance use services, including family residential treatment programs. The Women and Family Referral Center Access Coordinator will provide interim counseling and individualized follow-up support for each person who contacts the Center to ensure their safe and timely connection to appropriate services. The Women and Family Referral Center Access Coordinator will also increase awareness of health and human service agencies across the Commonwealth of the availability of all levels of treatment for substance use of co-occurring disorder services. The Women and Family Referral Center Access Coordinator must be available to provide full coverage to other members of the WFRC Team, as scheduled and by the request of the supervisor. The coordinator will maintain a focus on the needs of all people contacting the WFRC, ensuring that all relevant parties involved are updated.
Physical Requirements: The physical demands of this position include talking, hearing, sitting, standing, walking, lifting, and using hands for activities such as grasping, handling, and reaching. These physical and mental demands are essential for the successful execution of job responsibilities. Reasonable accommodation will be made for qualified individuals with disabilities.
The Institute for Health and Recovery (IHR) is a statewide, nonprofit organization incorporated in 1990 to provide services, policy and program development, research and capacity-building activities. IHR provides training, consultation, technical assistance and curriculum development for state, local and national organizations to improve integration of best practices and policies into prevention and treatment programs. IHR is certified by Massachusetts’ Supplier Diversity Office as a women-operated agency, and employs 70+ staff, plus interns and research/evaluation consultants. At least 30 percent of IHR staff are in recovery from substance use, mental health or trauma, and/or living with HIV/AIDS. IHR’s primary funding sources are Mass. Department of Public Health, Bureau of Substance Abuse Services (BSAS); Mass. Department of Children and Families; MassHealth; and federal partners SAMHSA (Substance Abuse and Mental Health Services Administration) and Administration of Children, Youth and Families. IHR’s main administrative offices and a licensed, CARF-accredited behavioral health clinic are in Cambridge, Mass. Other licensed clinic sites are in Lowell, Boston, and Fall River, and soon to be Springfield, MA. IHR has additional offices in Roxbury and Brockton and also works in homes, communities, and other organizational settings across the state. IHR has been acknowledged as a Center for Substance Abuse Treatment Exemplary Program for Homeless Addictions Treatment; a Pregnant and Parenting Women and Infants Promising Practice and has received numerous awards, including a SAMHSA Science and Service Award. IHR was named a Boston Globe Top Place to Work in 2013 and 2014.
Offices: 75 N. Beacon St., Fl. 2, Watertown, Massachusetts 02472, US
The Institute for Health and Recovery (IHR) is a statewide, nonprofit organization incorporated in 1990 to provide services, policy and program development, research and capacity-building activities. IHR provides training, consultation, technical assistance and curriculum development for state, local and national organizations to improve integration of best practices and policies into prevention and treatment programs. IHR is certified by Massachusetts’ Supplier Diversity Office as a women-operated agency, and employs 70+ staff, plus interns and research/evaluation consultants. At least 30 percent of IHR staff are in recovery from substance use, mental health or trauma, and/or living with HIV/AIDS. IHR’s primary funding sources are Mass. Department of Public Health, Bureau of Substance Abuse Services (BSAS); Mass. Department of Children and Families; MassHealth; and federal partners SAMHSA (Substance Abuse and Mental Health Services Administration) and Administration of Children, Youth and Families. IHR’s main administrative offices and a licensed, CARF-accredited behavioral health clinic are in Cambridge, Mass. Other licensed clinic sites are in Lowell, Boston, and Fall River, and soon to be Springfield, MA. IHR has additional offices in Roxbury and Brockton and also works in homes, communities, and other organizational settings across the state. IHR has been acknowledged as a Center for Substance Abuse Treatment Exemplary Program for Homeless Addictions Treatment; a Pregnant and Parenting Women and Infants Promising Practice and has received numerous awards, including a SAMHSA Science and Service Award. IHR was named a Boston Globe Top Place to Work in 2013 and 2014.
Offices: 75 N. Beacon St., Fl. 2, Watertown, Massachusetts 02472, US
