Dallas, Texas, United States · On-site
Insomnia Cookies is actively hiring for a Store Operations Manager (General Manager) in the Dallas market. We are seeking hospitality-focused leaders who are passionate about building great teams, delivering exceptional …
Skills: Team leadership, Hospitality management, Customer service, Inventory management, Staff development
Greenville, South Carolina, United States · On-site
The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operat…
Skills: Leadership, Bakery operations, Inventory management, Staff scheduling, Food safety
St. Louis, Missouri, United States · On-site
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our Soulard store located at 333 Soulard, …
Skills: Time management, Organizational skills, Customer service, Delivery, Communication
Murfreesboro, Tennessee, United States · On-site
Become a Shift Leader at our brand new Murfreesboro, TN bakery! As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of busi…
Skills: Customer service, Leadership, Baking, Suggestive selling, Cash handling
New York, New York, United States · On-site
As a Bike Delivery Driver at our Penn Station NYC bakery, you are our “Boots on the ground!” and the main face that our Insomniacs see outside of the bakery! You give the word “Delivery” a whole new meaning by delivering…
Skills: Time management, Organizational skills, Customer service, Communication, Navigation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Store Operations Manager is responsible for hiring, coaching, and developing a diverse team while ensuring high standards of food quality and customer service. They will also manage inventory, execute local marketing initiatives, and drive sales performance to meet business goals.
Candidates must have at least 3 years of management experience in a restaurant or retail environment and possess strong technical skills in business software. Availability to work mid-to-late shifts, particularly from Thursday through Sunday, is required.
Insomnia Cookies is actively hiring for a Store Operations Manager (General Manager) in the Dallas market. We are seeking hospitality-focused leaders who are passionate about building great teams, delivering exceptional guest experiences, and driving business results.
This is an exciting opportunity to join a fun, entrepreneurial, and rapidly growing company that offers comprehensive training, strong mentorship, professional development, and clear advancement opportunities. If you're looking for a leadership role with achievable sales goals, career growth potential, and the chance to make a meaningful impact, we'd love to connect with you.
Check out some of our content vids to learn more!
· a competitive base + monthly bonus compensation package.
· a $50.00 per month cellphone data plan stipend.
· excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
· 401K with contribution match.
· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
· Enrollment in our Cookie College learning/training platform.
· free cookies, awesome swag and so much more!
· Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
· Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
· Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
· Manage and audit inventory to maintain proper controls.
· Create and execute fun, local marketing drops.
· Create and drive in-store recognition programs/contests.
· 3+ years of management/leadership experience in a restaurant or retail establishment
· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
· Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
· An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
· Familiarity with using commercial convection ovens - a plus
\n\nAbout us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
Warm. Delicious. Delivered.
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born. Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
Offices: 1 S Broad St, Suite 1710, Philadelphia, Pennsylvania 19102, US
