City of Westminster, England, United Kingdom · Hybrid
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Commercial Operations Speciali…
Skills: Client Relationship Management, Escalation Handling, Negotiation, Closing Deals, Influencing Skills
Coventry, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Warehouse Operative (Goods in PM) …
Skills: Goods In Management, Inventory Control, Manual Handling, Quality Control, Stock Allocation
Lichfield, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for Warehouse Supervisor to join our Lic…
Skills: Leadership, Warehouse Management, Operational Excellence, KPI Monitoring, People Management
Lichfield, England, United Kingdom · On-site
$38k–$40k/yr
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Warehouse Operations Manager to jo…
Skills: Logistics Management, Warehouse Operations, Team Leadership, KPI Management, Health & Safety Compliance
Leeds, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a number of Warehouse Operatives …
Skills: Parcel Sorting, Relabeling, Manual Handling, Warehouse Operations, Loading and Unloading
Leicester, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Field Service to join our Netw…
Skills: Field Service Engineering, Electrical Equipment, Mechanical Equipment, Problem Solving, Software Configuration
Eastbourne, England, United Kingdom · On-site
Want to be part of a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for Drivers to join our Self-Employed Owner Driver te…
Skills: Multi-drop Delivery, Route Preparation, Vehicle Loading, Logistics Management, Time Management
Elderslie, Scotland, United Kingdom · On-site
$13/hr–$16/hr
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Nights Warehouse Operative (Packer…
Skills: Packing, Sorting, Counting, Warehouse Machinery Operation, Loading and Unloading
Wrexham, Wales, United Kingdom · On-site
$29k–$31k/yr
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Distribution Supervisor to join…
Skills: Leadership, Warehouse Management, Operational Excellence, KPI Monitoring, People Management
Leeds, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Depot Operations Support to jo…
Skills: Transport Administration, Logistics Operations, Driver Management, Microsoft Word, Microsoft Excel
City of Edinburgh, Scotland, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Warehouse Operative (Packer/nights…
Skills: Packing, Scanning, Sorting, Loading, Unloading
Welwyn Hatfield, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Warehouse Team Manager to join…
Skills: Team Leadership, Logistics Management, Health and Safety, Operational Coordination, Staff Supervision
Welwyn Hatfield, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Warehouse Team Manager to join…
Skills: Team Leadership, Logistics Management, Health and Safety, Operational Coordination, Staff Supervision
Sandwell, England, United Kingdom · On-site
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Field Service Engineer to join…
Skills: Electrical Engineering, Mechanical Engineering, Break-fix, Software Configuration, Firmware Updates
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Manage the independent landlord network and support account managers with the enterprise portfolio to drive utilization and expansion. Resolve operational issues, negotiate locker expansions, and collaborate with internal teams to streamline processes.
Requires experience in building client relationships, handling difficult escalations, and negotiating deals over the phone. Candidates must be results-driven, highly organized, and proficient in using reporting systems and databases.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Commercial Operations Specialist to join our Network team!
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.
At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
Role Overview:
We are looking for a Commercial Operations Specialist to help manage our independent landlord network in addition to supporting Estate Partnership Managers with our enterprise portfolio.
This is an exciting time to join InPost’s UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion.
Key Responsibilities:
Negotiate locker expansions with existing landlords where there is high demand
Leverage the InPost value proposition to successfully renew contracts and prevent removals across the estate.
Engage ‘warm’ and ‘cold’ leads through the sales pipeline to drive new meeting bookings for sales representatives.
Manage all escalations from our Independent landlord portfolio, ensuring timely responses and quick resolutions that drive high customer satisfaction.
Resolve day-to-day operational problems preventing the successful delivery/collection of parcels.
Share feedback and insights across the UK Network team to help build, and continually refine, the strategy for independents, including marketing activations.
Thoroughly understand, and where possible, pre-empt business challenges faced by our landlords and identify how InPost can support.
Liaise with the Deployment Operations team to ensure the Estate Partnership Managers are aware of issues regarding extensions, relocations and upgrades of machines across the network.
What we need from you:
Experience in building and developing client relationships.
Experience in processing deals through sales pipelines and/or experience in telesales.
You are results-driven and can think outside of the box to overcome challenges.
You have strong influencing skills - you have the ability to make people believe in you and the proposition.
You are a natural collaborator- a great teammate, accountable with excellent communication skills.
You have a go-getter attitude - agile and responsive with the ability to prioritise, juggle multiple opportunities and execute.
You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies.
You have a growth mindset, with a tirelessly positive attitude, and an appetite for learning and personal development.
You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified
You are confident using reporting systems and databases
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
InPost is Europe's leading automated parcel machine (APM) service provider which is reshaping the cost efficiency, convenience, and sustainability of last mile e-commerce deliveries. Founded in 1999 and listed on the Amsterdam Euronext, InPost aims to redefine the status quo by promoting the benefits of out-of-home deliveries. 24/7 availability means no queues, no closing times, no missed deliveries and no waiting in. Parcels are delivered first time, every time.
Offices: 23-35 Great Titchfield Street, 4th Floor, Moray House, London, England W1W 7PA, GB
InPost is Europe's leading automated parcel machine (APM) service provider which is reshaping the cost efficiency, convenience, and sustainability of last mile e-commerce deliveries. Founded in 1999 and listed on the Amsterdam Euronext, InPost aims to redefine the status quo by promoting the benefits of out-of-home deliveries. 24/7 availability means no queues, no closing times, no missed deliveries and no waiting in. Parcels are delivered first time, every time.
Offices: 23-35 Great Titchfield Street, 4th Floor, Moray House, London, England W1W 7PA, GB
