La Vergne, Tennessee, United States · On-site
$24/hr–$30/hr
Job Description Ingram Content Group (ICG) is hiring for a Technical Support Specialist to contribute to our Content Operations team in LaVergne, TN, just outside the Nashville area. This individual provides technical su…
Skills: Technical Support, Customer Service, Software Troubleshooting, Operating Systems, Web Browsers
Chambersburg, Pennsylvania, United States · On-site
Job Description Ingram Content Group (ICG) is hiring Forklift Operators to start with our Operations team in Chambersburg, PA Want to join a key team that helps the world read? The world is reading, and it is our goal to…
Skills: Forklift Operation, RF Scanner, Stocking, Loading And Unloading, Safety Compliance
La Vergne, Tennessee, United States · On-site
$65k–$82k/yr
Job Description Ingram Content Group (ICG) is hiring an HR Operations Specialist to contribute to our team in La Vergne TN. The HR Operations Specialist supports HR Operations across all U.S. distribution and manufacturi…
Skills: HR Operations, Associate Engagement, Onboarding Program Management, HR Analytics, Data Visualization
La Vergne, Tennessee, United States · On-site
$24/hr–$30/hr
Job Description Ingram Content Group (ICG) is hiring for a Service Desk Specialist to join our IT team in our La Vergne, TN (greater Nashville area) headquarters. In this role, you will be responsible for providing front…
Skills: Technical Troubleshooting, Customer Service, Ticketing Systems, CRM, ITIL Standards
Milton Keynes, England, United Kingdom · On-site
Job Description Ingram Content Group (ICG) is hiring a Finance Manager to contribute to our team in Milton Keynes, UK. This individual will manage the ICG UK Accounts Payable processing team. They will oversee the report…
Skills: Oracle Financials, Microsoft Excel, Microsoft Suite, UK GAAP, IFRS
La Vergne, Tennessee, United States · On-site
$65k–$82k/yr
Job Description Ingram Content Group (ICG) is hiring an HR Generalist to contribute to our team in La Vergne TN. The HR Generalist guides all aspects of HR delivery to positively impact business unit performance. This in…
Skills: Recruitment, Staffing, Employment Administration, Associate Relations, Leave Administration
Green, Oregon, United States · On-site
$74k–$94k/yr
Job Description Ingram Content Group (ICG) is hiring a Maintenance Supervisor to contribute to our operations team in Roseburg, OR. The Maintenance Supervisor supervises and performs maintenance and repairs of mobile equ…
Skills: Electrical Repair, Mechanical Maintenance, Pneumatic Controls, Electronic Controls, Conveyor Maintenance
La Vergne, Tennessee, United States · Hybrid
$111k–$141k/yr
Job Description Ingram Content Group (ICG) is currently seeking a Senior Software Engineer - COBOL, to join our team in LaVergne, TN (Greater Nashville area). This person provides ongoing development and maintenance for …
Skills: Cobol, Mainframe, iSeries, DB2, Oracle
La Vergne, Tennessee, United States · On-site
$65k–$82k/yr
Job Description Ingram Content Group (ICG) is hiring an Opening Day Collection Manager to contribute to our Library Services (ILS) team in our La Vergne, TN office. In this role, you will manage all Opening Day Collectio…
Skills: Project Management, Process Improvement, Change Management, Integration Projects, MS Excel
La Vergne, Tennessee, United States · On-site
$74k–$94k/yr
Job Description Ingram Content Group (ICG) is seeking a Data Sales Manager to join our team. This individual will develop, maintain and grow customer relationships through acquisition for the Data Sales & Insights busine…
Skills: Sales Forecasting, Account Evaluation, Executive Relationship Management, Project Management, Time Management
Minneapolis, Minnesota, United States · On-site
$58k–$73k/yr
Job Description Ingram Content Group (ICG) is seeking a Sales Specialist to join our Consortium Book Sales & Distribution team in our Minneapolis office. The Sales Specialist will work with sales representatives, award-w…
Skills: Relationship Management, Problem Solving, Time Management, Analytical Skills, Communication
La Vergne, Tennessee, United States · On-site
$24/hr–$30/hr
Job Description Ingram Content Group (ICG) is hiring for a Service Desk Specialist to join our IT team in our La Vergne, TN (greater Nashville area) headquarters. In this role, you will be responsible for providing front…
Skills: Customer Service, Technical Troubleshooting, Ticketing Systems, ITIL Standards, Incident Management
La Vergne, Tennessee, United States · On-site
Job Description Ingram Content Group (ICG) is hiring Forklift Operators to start with our Operations (Shipping) team in La Vergne, TN. Want to join a key team that helps the world read? The world is reading, and it is ou…
Skills: Forklift Operation, RF Scanner, Stocking, Loading and Unloading, Safety Compliance
Minneapolis, Minnesota, United States · On-site
$58k–$73k/yr
Job Description Ingram Content Group (ICG) is seeking a Sales Specialist to join our Consortium Book Sales & Distribution team in our Minneapolis office. The Sales Specialist will work with sales representatives, award-w…
Skills: Relationship Management, Problem Solving, Time Management, Analytical Skills, Communication
Minneapolis, Minnesota, United States · On-site
$58k–$73k/yr
Job Description Ingram Content Group (ICG) is seeking a Sales Specialist to join our Consortium Book Sales & Distribution team in our Minneapolis office. The Sales Specialist will work with sales representatives, award-w…
Skills: Customer Relationship Management, Problem Solving, Time Management, Analytical Skills, Communication
La Vergne, Tennessee, United States · Hybrid
$111k–$141k/yr
Job Description Ingram Content Group (ICG) is currently seeking a Senior Software Engineer - COBOL, to join our team in LaVergne, TN (Greater Nashville area). This person provides ongoing development and maintenance for …
Skills: Cobol, Mainframe, iSeries, DB2, Oracle
La Vergne, Tennessee, United States · On-site
$65k–$82k/yr
Job Description Ingram Content Group (ICG) is hiring two Client Relations Managers to contribute to our team in our La Vergne, TN office. In this role, you will serve as the primary point of contact between Lightning Sou…
Skills: Account Management, Client Relations, B2B Client Success, MS Excel, MS Word
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Provide technical support for iPage/CoreSource and various ordering applications for publishers, bookstores, and retail partners. Manage customer inquiries via phone, email, and ticketing systems while ensuring adherence to a 24-48 hour SLA.
Requires a high school diploma or GED with at least one year of experience in customer service and software/hardware support. Preferred qualifications include experience in the publishing industry and proficiency with MS Excel and Zendesk.
Ingram Content Group (ICG) is hiring for a Technical Support Specialist to contribute to our Content Operations team in LaVergne, TN, just outside the Nashville area. This individual provides technical support for various Ingram Content applications, including electronic ordering, and iPage/CoreSource related applications for open systems, data fulfillment and digital products. The Technical Support Specialist communicates with customers regarding problem determination and resolution for these products; uses the incident tracking system to provide detailed descriptions of customer issues with clear and easy to reproduce steps; determines the severity of problems and when to escalate higher priority issues to 3rd level support and upper-level management. In this role, you are expected to continually improve the quality of support through product research and documentation and are also responsible for maintaining and improving service levels.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you!
Hiring Salary Range: $24.87/hour - $30.91/hour. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
The world is reading. Ingram helps connect our world with the books they want—print and digital—when they need them, in the simplest ways. To better serve an increasingly connected global community of readers we are transforming the book industry for the better: through smart leadership, cutting-edge technology, and revolutionary innovations in the manufacture and distribution of books. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print on demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.
Offices: One Ingram Blvd., La Vergne, Tennessee 37086, US
The world is reading. Ingram helps connect our world with the books they want—print and digital—when they need them, in the simplest ways. To better serve an increasingly connected global community of readers we are transforming the book industry for the better: through smart leadership, cutting-edge technology, and revolutionary innovations in the manufacture and distribution of books. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print on demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.
Offices: One Ingram Blvd., La Vergne, Tennessee 37086, US
