Newcastle-Maitland, New South Wales, Australia · On-site
Position Title: Business Development Manager - Aftermarket Department: Business Development Location: Perth Reports To: Branch Manager Direct Reports: N/A Job Objective: Professionally represent the company in the direct…
Skills: Business Development, Sales Cycle Planning, Territory Management, Contract Negotiation, Customer Relationship Management
Wasquehal, Hauts-de-France, France · On-site
Purchasing Apprentice Location: Wasquehal, Nord, France About Us Looking to work in a dynamic company with a friendly atmosphere? Ingersoll Rand Air Solutions Hibon in Wasquehal could be the perfect fit for you! Speciali…
Skills: Purchasing Administration, Supplier Sourcing, Relationship Management, Microsoft Office, ERP Systems
La Chapelle-Saint-Aubin, Pays de la Loire, France · On-site
$33k–$39k/yr
Job Title / titre de l’offre Technicien(ne) SAV itinerant(e) Location / Localisation Le Mans 72 Secteur action : 72 + 61 + 37 + 41 + 35 + 53 About Us / A propos de nous. AIRMAX, filiale du Groupe international Ingersoll …
Skills: Electricity, Mechanics, Electromechanics, Automation, Pneumatics
Taoyuan City, Taiwan · On-site
Service Supervisor 岗位职责： 1. 挖掘备件业务需求，激励代理商完成所负责区域的备件销售目标。 2. 处理备件销售订单，和相关部门协调沟通订单情况 3. 按照售后服务规范和流程，进行日常售后保修问题的处理 4. 根据需要提供现场服务支持 5. 质量问题的诊断、反馈、解决 6. 管理代理商遵守和执行服务标准和规范，定期进行服务跟踪，及时反馈和总结，不断改进提升客户满意度 7. 指导代理商服务和保修工作，参与培训提升代理…
Skills: Spare Parts Sales, After-sales Service, Technical Diagnosis, Agent Management, Customer Satisfaction
Wasquehal, Hauts-de-France, France · On-site
Apprenti(e) Achat Lieu : Wasquehal, Nord, France À propos de nous Envie de travailler dans une entreprise dynamique avec une ambiance conviviale ? Ingersoll Rand Air Solutions Hibon à Wasquehal est fait pour vous ! Spéci…
Skills: Purchasing Management, Sourcing, Supplier Relations, ERP, Oracle
Thanet, England, United Kingdom · On-site
Job Title Quality Engineering Technician Location Channel Road, Margate About Us EMCO Wheaton and TODO are part of the Ingersoll Rand Transport Solutions family EMCO Wheaton has been the first name in premium fluid trans…
Skills: Quality Analysis, ISO 9001, ATEX, PED, SAP
Newcastle-Maitland, New South Wales, Australia · On-site
Position Title: Service Technician - Mechanical Department: Service Location: Newcastle Reports To: Branch/Service Manager Direct Reports: N/A Written By: Operations Director Job Objective: Complete mechanical repair, ov…
Skills: Mechanical Troubleshooting, Compressed Air Equipment Maintenance, Electrical Fault Finding, Pneumatic Equipment, Preventative Maintenance
Suzhou City, Jiangsu, China · On-site
Execute procurement strategy aligned with organization’s goals, maintain working relationships with suppliers to ensure steady supply of parts. Collaborate with internal stakeholders to assess their needs, provide procur…
Skills: Procurement Strategy, Supplier Relationship Management, Risk Mitigation, Cross-functional Collaboration, Cost Reduction
Gurgaon, Haryana, India · On-site
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, …
Skills: M&A Synergy Planning, Integration Management, Cross-Functional Collaboration, Financial Reporting, Stakeholder Management
Mexico City, Mexico City, Mexico · On-site
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, …
Skills: Account Management, Consultative Selling, Business Development, Contract Negotiation, CRM Management
Wasquehal, Hauts-de-France, France · On-site
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, …
Skills: Rotating Equipment, Mechanical Engineering, Commissioning, Diagnostics, Thermodynamics
Wasquehal, Hauts-de-France, France · On-site
Ingersoll Rand s'engage à atteindre une diversité de main-d'œuvre qui reflète ses communautés. Nous sommes un employeur offrant à tous les mêmes opportunités. Tous les candidats qualifiés seront pris en considération pou…
Skills: Rotating Equipment Expertise, Mechanical Diagnostics, Thermodynamics, Bearing Analysis, Vibration Analysis
Gauteng, South Africa · Hybrid
Job Summary The Projects Account Manager: Whole Goods (WG) is responsible for the end-to-end delivery of Whole Goods projects, from order handover through to installation, commissioning, and final customer acceptance. Th…
Skills: Project Management, Stakeholder Management, Risk Management, Budgeting And Margin Protection, Customer Relationship Management
Hyderabad, Telangana, India · On-site
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, …
Skills: Accounts Payable, Accounts Receivable, General Ledger, Bank Reconciliation, GST Compliance
Waterford, Munster, Ireland · On-site
$29k–$52k/yr
Job Title Warehouse Manager Location Ireland, Co. Waterford, Dungarvan, fully site base About Us We are a leading manufacturing business specialising in high-quality plastic fabrication and machining solutions for a dive…
Skills: Inventory Management, Stock Control, Warehouse Operations, Leadership, Attention To Detail
Tampere, Pirkanmaa, Finland · On-site
Työnimike Asentaja Sijainti Tampere, Suomi Meistä Ingersoll Rand -konserniin kuuluva Gardner Denver Oy suunnittelee ja valmistaa korkealaatuisia paineilmakompressorilaitteita ja ruuviyksiköitä tuotanto- ja prosessiteolli…
Skills: Mechanical Assembly, Reading Technical Drawings, P&ID Diagrams, Quality Control, ERP Documentation
Poznan, Greater Poland Voivodeship, Poland · On-site
$6k–$10k/mo
Job Title Junior Inside Sales Specialist with Turkish Location Poznań, on site About Us SEEPEX is a leading manufacturer of Progressive Cavity Pumps (PCP), Pump Systems and Macerators. We also provide comprehensive Digit…
Skills: Technical Support, Quotation Preparation, Customer Management, ERP Systems, CRM Systems
Brno, Southeast, Czechia · Hybrid
Job Title Communications Specialist Location Brno, Czech Republic About Us Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, prov…
Skills: Internal Communications, Content Development, Strategic Planning, Writing, Editing
Belo Horizonte, Minas Gerais, Brazil · On-site
Título da Vaga: TÉCNICO DE SERVIÇOS ESPECIALISTA Localização: Presencial em Belo Horizonte - MG Sobre nós Imagine uma empresa com mais de 160 anos de liderança tecnológica, mas que opera com a energia de uma startup. A I…
Skills: Rotating Equipment Maintenance, Technical Diagnostics, Preventive Maintenance, Corrective Maintenance, Commissioning
Cape Town, Western Cape, South Africa · On-site
Job Summary: The Inside Sales Co-Ordinator will be the professional liaison between Ingersoll Rand, its Aftermarket Account Managers, and our valued customers, both existing and new. The Inside Sales’ Co-Ordinator`s prim…
Skills: Inside Sales, Customer Service, CRM Management, Account Administration, Conflict Resolution
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Represent the company in selling aftermarket sales and service capabilities to senior decision makers to grow recurring revenue. Manage the delivery of service agreements, rentals, and innovation strategies while maintaining strong internal and external partnerships.
Candidates must be able to manage the full sales cycle and work autonomously in the field. Strong communication skills and the ability to build relationships with senior stakeholders are essential.
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Position Title: |
Business Development Manager - Aftermarket |
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Department: |
Business Development |
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Location: |
Perth |
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Reports To: |
Branch Manager |
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Direct Reports: |
N/A |
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Job Objective: |
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Professionally represent the company in the direct selling and advocacy of CAPS aftermarket sales and service capabilities to senior decision makers. Secure partnerships with customers that grow aftermarket financial performance through the delivery of CARE service agreements, Rental and innovation strategies inline with our recurring revenue targets throughout Western Australia.
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Duties and Responsibilities: |
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Work safely and comply with all reasonable health and safety requirements as designated by CAPS Australia. Keep yourself and others safe, comply with the CAPS safety absolutes. |
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To ensure that monthly sales targets and profit objectives are met. Annual, quarterly and monthly targets are to be provided to the BDM by the line manager and jointly reviewed. |
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Review CAPS Agreement Reports and follow-up on emergent opportunities. |
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Prepare, negotiate, and deliver service CARE agreements and contracts new and existing as required. |
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Preparation of estimates and quotations for service sales enquiries using prices based on current price book levels and in-house guidelines. |
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Use the information in the Service database to identify opportunities for servicing and enhancements. |
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Ensure CAPS Rentals hire opportunities are secured through your endeavours. Keep a record of these leads, opportunities and outcomes recording activity in XRM and collating in the monthly and quarterly report. |
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Regular and routine utilisation of CAPS business tools such as XRM, Service Calculator, Pronto and other systems from time to time as may be required to fulfil the requirements of this role. |
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Aid the sales team with the preparation and presentation of service agreements for all new machine sales as may be required. |
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To plan business development activities that will, typically (as agreed with your manager), target up to 70% of your time with existing CAPS customers, and 30% with potential new customers. |
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Target 25% of time visiting strategic customers in the field. A monthly plan of action is to be provided and agreed to with line manager. Submit monthly activity report to your manager. The report should contain as a minimum brief detail of your planned, actual activities and the status of current quotations. |
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Ensure deadlines and customer requirements are met. Follow up on matters requested of you in a proper and timely basis. |
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To operate within the guidelines of the Companies policies and Procedures, and to maintain the highest code of business conduct and ethics. |
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All other duties as and when requested that are within your skills and abilities |
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Relationships: |
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Internal: |
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Successful performance in this role requires strong internal collaboration across various departments within CAPS Australia. Effective communication and cooperation with colleagues ensure streamlined operations, enhanced customer service, and business growth. Key internal relationships include: |
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Effective internal relationships facilitate the seamless execution of service agreements, enhance productivity, and drive business objectives in alignment with CAPS Australia’s strategic goals. |
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External: |
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Externally, this role requires proactive engagement with various stakeholders to build and maintain strong partnerships that contribute to CAPS Australia’s aftermarket sales and service performance. Key external relationships include: |
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By fostering strong internal and external relationships, this role drives CAPS Australia's aftermarket financial performance, enhances customer satisfaction, and contributes to the company’s ongoing success. |
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Critical Behaviours |
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Ability to complete sales cycle planning, strategy implementation and territory management. |
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Delivery of high-quality Agreements and presentations to our customers |
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The ability to work autonomously in the field. |
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Excellent phone manner and customer service skills. |
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Key Result Areas (linked to performance review): |
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Adaptability |
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Communicating |
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Customer Focus |
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Drive For Results |
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Relationship Building |
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to Making Life Better for our employees, customers, shareholders, and planet. Customers lean on us for exceptional performance and durability in mission-critical flow creation and industrial solutions. Supported by over 80+ respected brands, our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
Offices: 525 Harbour Place Drive, Suite 600, Davidson, North Carolina 28036, US
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to Making Life Better for our employees, customers, shareholders, and planet. Customers lean on us for exceptional performance and durability in mission-critical flow creation and industrial solutions. Supported by over 80+ respected brands, our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
Offices: 525 Harbour Place Drive, Suite 600, Davidson, North Carolina 28036, US
