Colombo, Western Province, Sri Lanka · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Service delivery management, Enterprise software solutions, Leadership, Communication, Negotiation
São Paulo, São Paulo, Brazil · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud…
Skills: Accounting Operations, Reconciliations, Journal Entries, Month-end Closing, Microsoft Excel
São Paulo, São Paulo, Brazil · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud…
Skills: Accounting operations, Reconciliations, Journal entries, Documentation review, Month-end closing
Itasca, Illinois, United States · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Software licensing, Contract management, Deal desk, Revenue recognition, ASC606
Düsseldorf, North Rhine-Westphalia, Germany · Remote OK
Company Description IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Net New Sales, Enterprise Software Sales, Value-Based Selling, Pipeline Generation, Consultative Selling
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Company Description IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Enterprise software sales, Sales execution, Value-based selling, Pipeline building, Consultative selling
Colombo, Western Province, Sri Lanka · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Figma, Visual design, Web design, UI design, Sitecore
Tokyo, Tokyo, Japan · On-site
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Software engineering, Technical support, Object oriented programming, Oracle SQL, PL/SQL
Düsseldorf, North Rhine-Westphalia, Germany · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Sales, Agentic AI, Enterprise software sales, Consultative selling, Autonomous workflows
Staines-upon-Thames, England, United Kingdom · Hybrid
Company Description IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud…
Skills: Capital markets, Board reporting, Financial analysis, Lender compliance, Credit rating agency support
Colombo, Western Province, Sri Lanka · Hybrid
Company Description About IGT1: IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of w…
Skills: Motion Design, Multimedia Design, Graphic Design, Visual Storytelling, Adobe After Effects
Colombo, Western Province, Sri Lanka · Hybrid
Company Description About IGT1: IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of w…
Skills: Motion Design, Multimedia Design, Graphic Design, Visual Storytelling, Adobe After Effects
Colombo, Western Province, Sri Lanka · Hybrid
Company Description About IGT1: IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of w…
Skills: Motion graphics, Graphic design, Animation, Multimedia design, Adobe After Effects
Colombo, Western Province, Sri Lanka · Hybrid
Company Description About IGT1: IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of w…
Skills: Motion Graphics, Animation, AI-Powered Creative Tools, Adobe After Effects, Adobe Illustrator
Staines-upon-Thames, England, United Kingdom · On-site
Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud…
Skills: Marketing campaign management, Demand generation, Go-to-market strategy, AI marketing tools, HubSpot
Kolkata, West Bengal, India · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Project management, Stakeholder management, Governance, Risk management, Budgeting
Itasca, Illinois, United States · Hybrid
$140k–$160k/yr
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Enterprise sales, Strategic account management, SaaS sales, Value-based selling, Account planning
Itasca, Illinois, United States · Hybrid
$140k–$160k/yr
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Enterprise sales, Strategic account management, SaaS sales, Value-based selling, Consultative selling
Austin, Texas, United States · Hybrid
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud…
Skills: Product design, User research, Figma, AI design, Design systems
Itasca, Illinois, United States · Remote OK
$135k–$165k/yr
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Product management, Customer discovery, Product strategy, Market analysis, Financial modeling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Service Delivery Manager is responsible for advising and guiding customers to ensure they obtain maximum value from IFS Success Services. This role involves leading service governance, managing end-to-end service planning, and identifying opportunities for process improvement and business adoption.
Candidates must possess a university degree or equivalent professional qualification and a minimum of 5 years of experience in service delivery management, preferably within IT services. Familiarity with enterprise software solutions and strong leadership, communication, and negotiation skills are essential.
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
The Service Delivery Manager is responsible for advising, guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an end-to-end delivery perspective. Additionally, the Service Delivery Manager will proactively advise their respective Customers/Partners to make efficient use of the IFS Success Service, identify opportunities to improve processes, practices, and business adoption, and lead service governance for IFS in partnership with Success Managers and executive stakeholders of the Customer/Partner. This process forms the foundation for successful engagements, ultimately leading to customer advocacy and value realization for both the Customer and Partner.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
Leader in Industrial AI software for hardcore businesses driving our planet. Industrial AI is IFS.ai
IFS is the world’s leading provider of Industrial AI software for hardcore businesses that service, power and protect our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™. IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 7,000 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifs.ai Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/
Offices: Teknikringen 5, Box 1545, Linköping, SE-581 15, SE · 300 Park Boulevard, Suite 350, Itasca, Illinois 60143, US · Staines-upon-Thames, GB
Leader in Industrial AI software for hardcore businesses driving our planet. Industrial AI is IFS.ai
IFS is the world’s leading provider of Industrial AI software for hardcore businesses that service, power and protect our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™. IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 7,000 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifs.ai Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/
Offices: Teknikringen 5, Box 1545, Linköping, SE-581 15, SE · 300 Park Boulevard, Suite 350, Itasca, Illinois 60143, US · Staines-upon-Thames, GB
