Karachi Division, Sindh, Pakistan · On-site
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments …
Skills: Customer Relationship Management, Contract Management, SLA Management, Issue Resolution, Escalation Management
Riyadh, Riyadh Region, Saudi Arabia · On-site
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments …
Skills: Customer Acquisition, Lead Qualification, Pipeline Management, Commercial Pitching, Pricing Strategy
Singapore, Singapore · On-site
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments …
Skills: Linux, Unix, Shell Scripting, AWS, Azure
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments …
Skills: Maintenance planning, Equipment installation, Mechanical repair, Electronic repair, Safety compliance
Noida, Uttar Pradesh, India · On-site
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments …
Skills: System Design, Software Architecture, Microservices, APIs, Java
Karachi Division, Sindh, Pakistan • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role focuses on maximizing customer satisfaction through effective contract delivery and managing business-as-usual activities for assigned accounts. Key duties include handling customer complaints, managing SLAs, and providing insights to sales for forecasting.
The candidate should be able to build strong customer intimacy and manage complex product/service request implementations. A deep understanding of customer organizational structures and the ability to handle escalations is required.
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.
Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
This role is responsible for maximizing customer satisfaction through effective contract delivery as well as generating revenue on Business as usual.
By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.
We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.
At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies
IDEMIA Secure Transactions. We Make It Possible.
IDEMIA Secure Transactions (IST) is a leading provider of payment, connectivity, and cybersecurity solutions, serving billions of people worldwide. With decades of expertise in cryptography and credential issuance, IST is trusted by over 2000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. IST is a division of IDEMIA Group. IDEMIA Public Security, another division of IDEMIA Group, is the premium provider of convenient and trusted biometric-based solutions, transforming public and private organizations across the globe. Follow them here: https://www.linkedin.com/company/idemia-public-security/
Offices: 2 place Samuel Champlain, Courbevoie, Ile de France 92400, FR · 11911 Freedom Dr, Reston, Virginia 20190, US · Plot No 1-A, Sec 73, Noida, Uttar Pradesh, India 201305, IN · 21 Media Circle, #06-08 Infinite Studios, SINGAPORE, Singapore 138562 , SG
IDEMIA Secure Transactions. We Make It Possible.
IDEMIA Secure Transactions (IST) is a leading provider of payment, connectivity, and cybersecurity solutions, serving billions of people worldwide. With decades of expertise in cryptography and credential issuance, IST is trusted by over 2000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. IST is a division of IDEMIA Group. IDEMIA Public Security, another division of IDEMIA Group, is the premium provider of convenient and trusted biometric-based solutions, transforming public and private organizations across the globe. Follow them here: https://www.linkedin.com/company/idemia-public-security/
Offices: 2 place Samuel Champlain, Courbevoie, Ile de France 92400, FR · 11911 Freedom Dr, Reston, Virginia 20190, US · Plot No 1-A, Sec 73, Noida, Uttar Pradesh, India 201305, IN · 21 Media Circle, #06-08 Infinite Studios, SINGAPORE, Singapore 138562 , SG
