Melbourne, Victoria, Australia · Hybrid
About Us Location Melbourne or Brisbane Level - Senior Manager Department - Revenue Working Pattern - Hybrid Benefits - Benefits at Ideagen We are seeking a Senior Account Director to manage and develop relationships wit…
Skills: Account Management, Customer Relationship Management, Strategic Account Planning, Revenue Growth, Forecasting
Nottingham, England, United Kingdom · Hybrid
Role Purpose Location- Ruddington, Nottinghamshire Level - Manager/ Professional Department - Product R&D Working Pattern - Hybrid (three days a week in the head office) Benefits - Benefits at Ideagen Salary - To be disc…
Skills: AI Product Management, Agentic AI Tooling, Roadmap Ownership, B2B SaaS, Prototyping
Melbourne, Victoria, Australia · Hybrid
About Us Location - Melbourne Level - Experienced Professional Department - Revenue Working Pattern - Hybrid Benefits - Benefits at Ideagen Salary - To be discussed at next stage Ideagen is seeking an Account Executive t…
Skills: B2B Sales, SaaS Sales, Account Strategy, Pipeline Management, Consultative Selling
Sydney, New South Wales, Australia · Hybrid
About Us Location - Sydney Level - Manager Department - Revenue Working Pattern - Hybrid Benefits - Benefits at Ideagen Ideagen is a global software company that provides solutions to help organisations improve complianc…
Skills: New Business Development, Sales Strategy, CRM Management, Pipeline Forecasting, Stakeholder Management
Mabalacat, Pampanga, Philippines · Hybrid
About Us Location - Clark Freeport Zone, Pampanga, Philippines Department - Customer Function - Customer Support Working Pattern - Onsite Benefits - Benefits at Ideagen Salary - this will be discussed at the next stage o…
Skills: Technical Support, Helpdesk, Desktop Support, IT Service Management, Ticketing Management Tools
Mabalacat, Pampanga, Philippines · Hybrid
About Us Location - Clark Freeport Zone, Pampanga, Philippines Department - Customer Function - Customer Support Working Pattern - Hybrid Benefits - Benefits at Ideagen Salary - this will be discussed at the next stage o…
Skills: Advanced Troubleshooting, Root Cause Analysis, Technical Support, Knowledge Sharing, Technical Documentation
Nottingham, England, United Kingdom · Hybrid
Role Purpose Location - Ruddington, Nottinghamshire Level - Experienced Professional Department - Legal & Compliance Working Pattern - Hybrid (3 days a week in HQ) Benefits - Benefits at Ideagen Salary - To be discussed …
Skills: Litigation, Debt Recovery, Stakeholder Management, Team Leadership, Cross-border Legal Matters
Nottingham, England, United Kingdom · Hybrid
$45k–$50k/yr
Role Purpose Location- Ruddington, Nottinghamshire Level - Experienced Professional Department - Marketing Working Pattern - Hybrid (3 days a week in HQ) Benefits - Benefits at Ideagen Salary - £45,000- £50,000 As Senior…
Skills: Paid Media Strategy, Google Ads, Microsoft Bing Ads, LinkedIn Ads, Meta Ads
Nottingham, England, United Kingdom · Hybrid
Role Purpose Location- UK HQ, Nottinghamshire Level - Senior Manager/Subject Matter Expert Department - Revenue Working Pattern - Hybrid Benefits - Benefits at Ideagen Salary - To be discussed at next stage At Ideagen, w…
Skills: RevTech, GTM Systems, Salesforce, Data Integrity, AI
United States · Remote OK
Role Purpose Location- US (Remote) - occasional travel required Level - Manager Department - Support Benefits - Benefits at Ideagen Salary - To be discussed at next stage At Ideagen, our customers rely on us to help them…
Skills: Technical Account Management, Customer Success Management, Business Analysis, Technical Consultancy, Low-code/No-code Platforms
Sydney, New South Wales, Australia · Hybrid
About Us Location- Sydney Department - Revenue Working Pattern - Hybrid Benefits - Benefits at Ideagen Salary - To be discussed at next stage The Account Executive is responsible for identifying, developing, and closing …
Skills: Business Development, Sales Process Management, Stakeholder Engagement, CRM Proficiency, Pipeline Management
Mabalacat, Pampanga, Philippines · Hybrid
About Us Location - Clark Freeport Zone, Pampanga, Philippines Department - Marketing Function - Performance and Operations Working Pattern - Hybrid; Full-time Benefits - Benefits at Ideagen Salary - this will be discuss…
Skills: Email Marketing, Marketing Automation, Pardot, Salesforce, CRM Operations
United States · Remote OK
Role Purpose Location- Colombia Department - Professional Services Benefits - Benefits at Ideagen Salary - To be discussed at next stage The Implementation & Support Specialist is a technically versatile role at the inte…
Skills: Software Implementation, Technical Support, Data Quality, QA/QC Processes, Power BI
United States · Remote OK
About Us Location- Colombia Department - Professional Services Benefits - Benefits at Ideagen Salary - To be discussed at next stage The Implementation & Support Specialist is a technically versatile role at the intersec…
Skills: Software Implementation, Technical Support, Data Quality, QA/QC Processes, Power BI
Hyderabad, Telangana, India · On-site
About Us Location - Hyderabad Level - Executive Department - Finance Working Pattern - Work from Office Benefits - Benefits at Ideagen Salary - To be discussed at next stage Ideagen is seeking a highly motivated and skil…
Skills: Credit Control, Account Management, Debt Collection, Negotiation, Problem Solving
Hyderabad, Telangana, India · On-site
About Us Location- Hyderabad, India Level - Support Role Department - Finance Working Pattern - Work from Office Benefits - Benefits at Ideagen Salary - To be discussed at next stage. We are seeking an experienced Zuora …
Skills: Zuora CPQ, Zuora Billing, REST API, SOAP API, Bulk API
Nottingham, England, United Kingdom · Hybrid
Role Purpose Location- Ruddington, Nottinghamshire Level - Team Leader/Professional Department - Product R&D Benefits - Benefits at Ideagen Salary - To be discussed at next stage Mazlan is Ideagen’s intelligent workspace…
Skills: AI Engineering, Technical Leadership, Agentic Systems, LLMs, LangGraph
South Norfolk, England, United Kingdom · Hybrid
Role Purpose Location- Norwich Level - Entry Level Department - IT Working Pattern - Hybrid (2x days per week) Benefits - Benefits at Ideagen Salary - To be discussed at next stage We are currently seeking a proactive an…
Skills: First-line Support, Ticket Management, Product Knowledge, Customer Training, System Configuration
United Kingdom · Hybrid
Role Purpose Location- Ruddington, Nottinghamshire Level - Senior Manager Department - Customer Working Pattern - Hybrid/ Flexible Benefits - Benefits at Ideagen Salary - To be discussed at next stage We are currently se…
Skills: Enterprise Account Management, Customer Success, SaaS, Strategic Account Planning, Stakeholder Management
United Kingdom · Hybrid
Role Purpose Location- Nottingham, UK Level - Strategic Leader Department - Revenue Working Pattern - Hybrid Benefits - Benefits at Ideagen Salary - To be discussed at next stage This is not a traditional Solutions Engin…
Skills: Sales Engineering, Pre-sales, Enterprise Software, Team Leadership, Deal Execution
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Manage and develop strategic relationships with key customers to ensure value realization and long-term success. Identify opportunities for account expansion and revenue growth within the aviation portfolio while managing the full customer lifecycle.
Requires extensive experience in managing large strategic accounts and driving revenue growth, specifically within the Australian aviation sector. Proficiency in SaaS solutions and CRM platforms like Salesforce is essential.
Benefits - Benefits at Ideagen
We are seeking a Senior Account Director to manage and develop relationships with two strategic customers. This is a senior individual contributor role focused on customer engagement, account growth, and long-term relationship management. As Senior Account Director, you will be responsible for developing trusted relationships across both organisations, understanding their business priorities, and ensuring they realise value from Ideagen’s solutions. You will identify opportunities to expand the use of our aviation portfolio, supporting both customer success and revenue growth.
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
#LI-MELBOURNE
#LI-BRISBANE
Ideagen brings clarity and confidence to the safe hands and trusted voices protecting our world. By unifying deep regulatory expertise and innovation with affordable, best-in-class software we provide trusted, meaningful intelligence to regulated and high-compliance industries such as life sciences, healthcare, banking and finance, aviation, defense, manufacturing and construction. From the shop floor to the flight deck, from the front line to the boardroom, our 11,400 customers include more than 250 global aviation organizations, nine of the top ten accounting firms, nine of the top ten global aerospace and defense corporations, 15 of the top 20 global pharmaceutical companies and 65% of the top 20 global food & beverage companies and includes blue chip brands such as Heineken, British Airways, BAE, Aggreko, US Navy, Bank of New York and Johnson Matthey. Headquartered in Nottingham UK, with offices across the US, Australia, India, Malaysia and UAE, our 1400+ colleagues are dedicated to supporting industries to turn risk into resilience.
Offices: 1 Mere Way, Ruddington Fields Business Park, Ruddington, Nottingham NG11 6JS, GB · Bramah Avenue, Orion House, East Kilbride, Glasgow, Scotland G75 0RD, GB · The Crescent, Exchange House 12-14, Taunton, Somerset TA1 4EB, GB · 47620 Subang Jaya, 3C, Jalan USJ 10/1J, Kuala Lumpur, Selangor USJ 10, MY · 11710 Plaza America Drive, Suite 2000, Reston, Virginia 20190, US
Ideagen brings clarity and confidence to the safe hands and trusted voices protecting our world. By unifying deep regulatory expertise and innovation with affordable, best-in-class software we provide trusted, meaningful intelligence to regulated and high-compliance industries such as life sciences, healthcare, banking and finance, aviation, defense, manufacturing and construction. From the shop floor to the flight deck, from the front line to the boardroom, our 11,400 customers include more than 250 global aviation organizations, nine of the top ten accounting firms, nine of the top ten global aerospace and defense corporations, 15 of the top 20 global pharmaceutical companies and 65% of the top 20 global food & beverage companies and includes blue chip brands such as Heineken, British Airways, BAE, Aggreko, US Navy, Bank of New York and Johnson Matthey. Headquartered in Nottingham UK, with offices across the US, Australia, India, Malaysia and UAE, our 1400+ colleagues are dedicated to supporting industries to turn risk into resilience.
Offices: 1 Mere Way, Ruddington Fields Business Park, Ruddington, Nottingham NG11 6JS, GB · Bramah Avenue, Orion House, East Kilbride, Glasgow, Scotland G75 0RD, GB · The Crescent, Exchange House 12-14, Taunton, Somerset TA1 4EB, GB · 47620 Subang Jaya, 3C, Jalan USJ 10/1J, Kuala Lumpur, Selangor USJ 10, MY · 11710 Plaza America Drive, Suite 2000, Reston, Virginia 20190, US
