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Jobs at Hotel Royal Oak (Now Hiring) — 1 open

Hotel Royal Oak logoHotel Royal Oak

Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am

Royal Oak, Michigan, United States · On-site

Entry level

About Us Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe. We’r…

Skills: Guest Relations, Check-in/Check-out, PMS System, Problem Resolution, Bartending

Hotel Royal Oak logo

Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am

Hotel Royal Oak

Royal Oak, Michigan, United States • On-site

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Entry level

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  • Full-time
  • Tips
  • Posted 38d ago
  • ~40 hrs/week

Responsibilities

The Front Desk Attendant manages guest check-ins and check-outs while ensuring a seamless and memorable stay. They are also responsible for supporting bar and room service and maintaining the security and cleanliness of the lobby.

Requirements

Candidates must be 21+ with strong reliability, punctuality, and excellent communication skills. Previous hospitality or customer service experience is preferred, and bartending knowledge is considered a plus.

Full job description

About Us

Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.

We’re not your typical hotel, and we’re not looking for typical team members.

The Role

We’re looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.

This position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.

What You’ll Do
  • Welcome guests with a confident, friendly, and professional presence
  • Check guests in and out using our PMS system
  • Handle guest requests, questions, and problem resolution in real time
  • Support bar service, room service, and lobby experience when needed
  • Maintain cleanliness and presentation of the front desk and lobby
  • Monitor property activity and ensure a safe, secure environment (especially overnight)
  • Communicate clearly with team members across shifts
What We’re Looking For
  • Strong reliability and punctuality (non-negotiable)
  • Excellent communication and people skills
  • Ability to stay calm and solution-oriented under pressure
  • Hospitality or customer service experience preferred
  • Bartending or bar knowledge is a plus (we can train the right person)
  • Comfortable working independently, especially for overnight shifts
  • Must be 21+
Why Work With Us
  • Unique boutique hotel environment (music, events, social atmosphere)
  • Opportunity to learn both hotel operations and bar service
  • Flexible scheduling (part-time or full-time roles available)
Schedule
  • 3PM–11PM (PM Shift) – Guest-facing, high energy
  • 11PM–7AM (Night Audit / Overnight) – Independent, detail-focused
Compensation
  • $18 an hour starting
  • Opportunity for tips

Related keywords

HospitalityBoutique HotelFront DeskPMS SystemNight AuditGuest ServicesBar ServiceCustomer ExperienceHotel OperationsRoyal Oak

About Hotel Royal Oak

LinkedInVisit site

Hip, Local & Social Boutique Hotel walking distance to 100's of bars, restaurants, shops & shows in Downtown Royal Oak.

Industry
Hospitality
Company size
11-50 employees
Founded
2014
Headquarters
Royal Oak, Michigan
LinkedIn followers
378

Hotel Royal Oak is a hip, local, and friendly motor lodge, reimagined. Steps from Downtown Royal Oak's bustling and thriving Entertainment District, Hotel Royal Oak is a newly remodeled, modern-themed hotel that offers exceptional Guest service, premium bedding, and upscale amenities. Hot breakfast, blazing-fast WIFI, our cool loungy business center, parking, and exceptional service are included.

Offices: 811 E 11 Mile Rd, Royal Oak, Michigan 48067, US

HotelLodgingHospitalityand Boutique Hotel
View all jobs at Hotel Royal Oak

About Hotel Royal Oak

LinkedInVisit site

Hip, Local & Social Boutique Hotel walking distance to 100's of bars, restaurants, shops & shows in Downtown Royal Oak.

Industry
Hospitality
Company size
11-50 employees
Founded
2014
Headquarters
Royal Oak, Michigan
LinkedIn followers
378

Hotel Royal Oak is a hip, local, and friendly motor lodge, reimagined. Steps from Downtown Royal Oak's bustling and thriving Entertainment District, Hotel Royal Oak is a newly remodeled, modern-themed hotel that offers exceptional Guest service, premium bedding, and upscale amenities. Hot breakfast, blazing-fast WIFI, our cool loungy business center, parking, and exceptional service are included.

Offices: 811 E 11 Mile Rd, Royal Oak, Michigan 48067, US

HotelLodgingHospitalityand Boutique Hotel
View all jobs at Hotel Royal Oak

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