Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am
Royal Oak, Michigan, United States · On-site
Entry level
About Us Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe. We’r…
Skills: Guest Relations, Check-in/Check-out, PMS System, Problem Resolution, Bartending
Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am
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Full-time
Tips
Posted 38d ago
~40 hrs/week
Responsibilities
The Front Desk Attendant manages guest check-ins and check-outs while ensuring a seamless and memorable stay. They are also responsible for supporting bar and room service and maintaining the security and cleanliness of the lobby.
Requirements
Candidates must be 21+ with strong reliability, punctuality, and excellent communication skills. Previous hospitality or customer service experience is preferred, and bartending knowledge is considered a plus.
Full job description
About Us
Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.
We’re not your typical hotel, and we’re not looking for typical team members.
The Role
We’re looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.
This position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.
What You’ll Do
Welcome guests with a confident, friendly, and professional presence
Check guests in and out using our PMS system
Handle guest requests, questions, and problem resolution in real time
Support bar service, room service, and lobby experience when needed
Maintain cleanliness and presentation of the front desk and lobby
Monitor property activity and ensure a safe, secure environment (especially overnight)
Communicate clearly with team members across shifts
What We’re Looking For
Strong reliability and punctuality (non-negotiable)
Excellent communication and people skills
Ability to stay calm and solution-oriented under pressure
Hospitality or customer service experience preferred
Bartending or bar knowledge is a plus (we can train the right person)
Comfortable working independently, especially for overnight shifts
Must be 21+
Why Work With Us
Unique boutique hotel environment (music, events, social atmosphere)
Opportunity to learn both hotel operations and bar service
Flexible scheduling (part-time or full-time roles available)
Hip, Local & Social Boutique Hotel walking distance to 100's of bars, restaurants, shops & shows in Downtown Royal Oak.
Industry
Hospitality
Company size
11-50 employees
Founded
2014
Headquarters
Royal Oak, Michigan
LinkedIn followers
378
Hotel Royal Oak is a hip, local, and friendly motor lodge, reimagined. Steps from Downtown Royal Oak's bustling and thriving Entertainment District, Hotel Royal Oak is a newly remodeled, modern-themed hotel that offers exceptional Guest service, premium bedding, and upscale amenities.
Hot breakfast, blazing-fast WIFI, our cool loungy business center, parking, and exceptional service are included.
Offices: 811 E 11 Mile Rd, Royal Oak, Michigan 48067, US
Hip, Local & Social Boutique Hotel walking distance to 100's of bars, restaurants, shops & shows in Downtown Royal Oak.
Industry
Hospitality
Company size
11-50 employees
Founded
2014
Headquarters
Royal Oak, Michigan
LinkedIn followers
378
Hotel Royal Oak is a hip, local, and friendly motor lodge, reimagined. Steps from Downtown Royal Oak's bustling and thriving Entertainment District, Hotel Royal Oak is a newly remodeled, modern-themed hotel that offers exceptional Guest service, premium bedding, and upscale amenities.
Hot breakfast, blazing-fast WIFI, our cool loungy business center, parking, and exceptional service are included.
Offices: 811 E 11 Mile Rd, Royal Oak, Michigan 48067, US