New Orleans, Louisiana, United States · On-site
Summary A Host/Hostess is the first impression of the Criollo Restaurant, therefore it is necessary that attitude and appearance create the image we want to be portrayed. A Host/Hostess immediately greets guests at the d…
Skills: Customer Service, Open Table, Communication, Multi-tasking, Reservation Management
New Orleans, Louisiana, United States · On-site
Summary The Make Ready Technician – Back of House maintains back of house to include offices, hallways, service areas, stairways, etc. Essential Functions To perform the Make Ready Technician – Back of House position suc…
Skills: Hand tools, Power tools, Painting, Carpentry, Wallpaper installation
New Orleans, Louisiana, United States · On-site
Summary The Human Resources Administrative Assistant is responsible for assisting in the daily operations of the Human Resources Departments at Hotel Monteleone and Bienville House Hotel. The individual will handle all a…
Skills: Administrative support, Customer service, Microsoft Office Suite, Data entry, Communication skills
New Orleans, Louisiana, United States · On-site
Essential Functions To perform the Carousel Bar Busser/food runner position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made…
Skills: Table Clearing, Food Running, Sanitization, Customer Service, Interpersonal Communication
United States · On-site
Summary The Back Door Guard maintains a safe and secure environment for guest and associates my monitoring premises and personnel. Essential Functions To perform this job successfully, an individual must be able to perfo…
Skills: Surveillance, Customer Service, Conflict Resolution, Problem Solving, Oral Communication
New Orleans, Louisiana, United States · On-site
Essential Functions To perform the Lead Sales/Conference Services Assistant position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations ma…
Skills: Organizational Skills, Verbal Communication, Written Communication, Multi-tasking, Attention To Detail
New Orleans, Louisiana, United States · On-site
Job Description Summary We are seeking a reliable and detail-oriented bartender to join our team for the early shift from 6:00am to 10:30am (11am) Wednesday - Sunday. The ideal candidate will be responsible for the timel…
Skills: Bartending, Cocktail preparation, Customer service, Inventory management, Micros system
New Orleans, Louisiana, United States · On-site
Summary A Doorman delivers guest luggage from the lobby or parking garage to bell station and/or from bell station to parking garage. Essential Functions To perform the Doorman (Garage) position successfully, an individu…
Skills: Customer Service, Luggage Handling, Communication, Problem Solving, Teamwork
New Orleans, Louisiana, United States · On-site
Essential Functions To perform the Criollo Front Server position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable …
Skills: Fine dining service, Wine and food pairing, Customer service, Cash handling, Micros POS
New Orleans, Louisiana, United States • On-site
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The host is responsible for greeting guests, managing the reservation system, and ensuring a positive dining experience by coordinating with servers and kitchen staff. They also handle phone inquiries, maintain the cleanliness of the host area, and assist with to-go orders.
Candidates must have a high school diploma or GED and at least one year of experience in a high-volume, upscale restaurant. Proficiency in the Open Table reservation system and the ability to perform physical tasks like standing for the entire shift and lifting 20 lbs are required.
Summary
A Host/Hostess is the first impression of the Criollo Restaurant, therefore it is necessary that attitude and appearance create the image we want to be portrayed. A Host/Hostess immediately greets guests at the door, seats, and presents clean menus to guests in a friendly, professional and quick manner. This position has to report time between 6AM - 6:30AM or 4:00pm
Essential Duties and Responsibilities
The essential duties and responsibilities of the Criollo Host/Hostess position are as follow:
• Greets and seats guests, presents menus to guests, informs them of specials
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests’ expectations
• Take names on waiting list
• Proficient with reservation system ****Open Table
• Schedules dining reservations and arranges parties or special services for diners
• Observes tables and keep track of clean, dirty and occupied tables
• Takes guest information when tables are not immediately available
• Cleans, organizes and stocks menus at host area
• Answers phone, takes and confirms reservations, and takes questions concerning the menu and restaurant
• Interacts with guests, acknowledging each person as they enter and leave the restaurant to ensure positive dining experience
• Fill to go orders, if applicable
• Maintain restrooms throughout shift
• Keep in constant contact with the servers and the kitchen to make sure that operations are running smoothly
• Other duties as assigned
Position Status and Availability
The candidate selected for this position must be available to work a full-time, evening (PM) shift, Sunday-Saturday including holidays.
Qualifications
The estimated percentage of daily physical requirements and/or number off pounds that may need to be lifted for this position are as follow:
• Stands during entire shift
• Reaches, bends, and stoops frequently
• Can lift and carry 20 lbs over medium distances (20-30 feet)
• Verbally communicates with quests and phone callers
• Excellent communication skills (verbally interacts with management, servers, team members and guests)
• Multi-tasked oriented
• Knowledge of workplace safety and procedures
• Organizational skills
• Have confidence, self-drive and be enthusiastic
Education and Experience
High school diploma or general education degree (GED; at least one (1) year of experience as a Host/Hostess in a high volume, upscale restaurant.
Must have at least one (1) year of computer experience including proficiency using Open Table.
Since 1886, the Hotel Monteleone has provided luxury and historic accommodations for travelers to New Orleans.
Hotel Monteleone is a fifth generation family owned and operated hotel conveniently located in the heart of the historic French Quarter on famed Royal Street.
Offices: 214 Royal Street, New Orleans, Louisiana 70130, US
Since 1886, the Hotel Monteleone has provided luxury and historic accommodations for travelers to New Orleans.
Hotel Monteleone is a fifth generation family owned and operated hotel conveniently located in the heart of the historic French Quarter on famed Royal Street.
Offices: 214 Royal Street, New Orleans, Louisiana 70130, US
