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Jobs at Hotel Landy (Now Hiring) — 9 open

Hotel Landy logoHotel Landy

Guest Service Agent

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…

Skills: Guest Relations, PMS Systems, Reservation Management, Payment Processing, Bookkeeping

Hotel Landy logoHotel Landy

Food Runner/Busser

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: Food Runner Serve and replenish food items offered at the restaurant. Maintain food service and cleanliness. Handle guest transactions and ensure smooth and efficient register operations. Potential …

Skills: Food Service, Guest Relations, Sanitation, Cash Handling, Communication Skills

Hotel Landy logoHotel Landy

Room Attendant - Housekeeper

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your Focu…

Skills: Room Cleaning, Mopping, Vacuuming, Bed Linen Changing, Dusting

Hotel Landy logoHotel Landy

Public Area Attendant

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: Public Area Attendant Maintain cleanliness of public areas in accordance with established guest service and sustainability standards. Your Growth Path Room Inspector – Housekeeping Supervisor – Exec…

Skills: Cleaning, Sanitization, Waste Management, Chemical Handling, OSHA Standards

Hotel Landy logoHotel Landy

Part Time Barista

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: Barista Provide quality barista services in accordance with established guest service and sustainability standards. Your Growth Path Head Barista– Host or Hostess – Guest Service Agent Your Focus Ta…

Skills: Barista Services, POS System, Cash Handling, Customer Service, Food Preparation

Hotel Landy logoHotel Landy

Cook

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: Cook Prepare food items according to recipes and standards, taking pride in the excellence and quality of cuisine, while maintaining a safe and sanitary work environment. Your Growth Path Lead Cook …

Skills: Food Preparation, Recipe Adherence, Knife Skills, Baking, Food Safety

Hotel Landy logoHotel Landy

Food & Beverage Supervisor

Orlando, Florida, United States · On-site

Mid level

Overview Opportunity: Food and Beverage Supervisor Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in acco…

Skills: Staff Supervision, Food Quality Control, Guest Service, Scheduling, Inventory Management

Hotel Landy logoHotel Landy

House Attendant

Orlando, Florida, United States · On-site

Entry level

Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor/Guest Service Agent – Ex…

Skills: Cleaning, Guest Service, Waste Disposal, Vacuuming, Dusting

Hotel Landy logoHotel Landy

Accepting Applications - Hourly Hotel Positions

Orlando, Florida, United States · On-site

Entry level

Overview Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity em…

Skills: Engineering, Food and Beverage Service, Front Office Operations, Housekeeping

Hotel Landy logo

Guest Service Agent

Hotel Landy

Orlando, Florida, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Health Insurance, Paid Time Off, 401k Company Match, Daily Pay
  • Posted 6d ago
  • Apply by Jul 21
  • ~40 hrs/week

Responsibilities

Greet and register guests while managing reservations, payments, and room assignments. Resolve guest complaints and perform bookkeeping activities to ensure overall guest satisfaction.

Requirements

A high school diploma is preferred, and previous customer service experience or equivalent training is required. Knowledge of Property Management Systems (PMS) is preferred.

Full job description

Overview

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

 

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

 

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

 

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

Related keywords

PMSHospitalityGuest ServicesFront DeskHotel ManagementCustomer SatisfactionOSHA StandardsMSDSBookkeepingTribute Portfolio

About Hotel Landy

LinkedInVisit site

Located in the IDrive Entertainment District a 400-room upscale full service hotel offers 16K sf of flex mtg/event space

Industry
Hospitality
Company size
51-200 employees
Founded
2023
Headquarters
Orlando, FL
LinkedIn followers
1,867

Meet Hotel Landy. A new resort destination that captures the memory-making magic of Orlando. Abuzz with activity and always in motion, it’s a place to live life to the fullest and explore the unforgettable. Where a continuous flow of energy and creativity ignites your imagination. It's all here in the heart of Orlando. Hotel Landy is just minutes from Orlando’s premier attractions, featuring on-property amenities that bring the fun directly to you. Discover our sparkling pool, contemporary fitness center, and three dining experiences.

Offices: 7800 Universal Boulevard, Orlando, FL 32819, US

HotelMeetingsConventionsWeddingUniversalSea WorldLodgingTradeshowTourismDisney
View all jobs at Hotel Landy

About Hotel Landy

LinkedInVisit site

Located in the IDrive Entertainment District a 400-room upscale full service hotel offers 16K sf of flex mtg/event space

Industry
Hospitality
Company size
51-200 employees
Founded
2023
Headquarters
Orlando, FL
LinkedIn followers
1,867

Meet Hotel Landy. A new resort destination that captures the memory-making magic of Orlando. Abuzz with activity and always in motion, it’s a place to live life to the fullest and explore the unforgettable. Where a continuous flow of energy and creativity ignites your imagination. It's all here in the heart of Orlando. Hotel Landy is just minutes from Orlando’s premier attractions, featuring on-property amenities that bring the fun directly to you. Discover our sparkling pool, contemporary fitness center, and three dining experiences.

Offices: 7800 Universal Boulevard, Orlando, FL 32819, US

HotelMeetingsConventionsWeddingUniversalSea WorldLodgingTradeshowTourismDisney
View all jobs at Hotel Landy

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