New York, New York, United States · On-site
$32/hr–$43/hr
Compensation TypeHourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway m…
Skills: Customer Service, Front Desk Operations, Cash Handling, PBX Console Operation, Reservation Management
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The Guest Service Agent manages guest check-ins, check-outs, and inquiries while maximizing room revenue and occupancy. They are responsible for maintaining front desk operations, handling communications, and ensuring a high standard of guest service.
A high school diploma is required, with college coursework or experience in hospitality preferred. Candidates must be able to stand for entire shifts and possess strong communication and multitasking abilities.
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Hotel 57 is a contemporary 17-story hotel perfectly situated on Lexington Avenue at the corner of 57th Street, steps from Central Park, Fifth Avenue and Bloomingdales while walking distance to Radio City Music Hall, Rockefeller Center, The Museum of Modern Art and many boutiques and restaurants. All major public transportation (bus and subway lines) are within a few blocks. The hotel offers 205 guestrooms (including 19 suites) which are tastefully appointed with modern décor and upscale amenities.
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Discover a Gem of a Hotel in Midtown Manhattan
Hotel 57 is located near Central Park Zoo, MOMA, Bloomingdales and Rockefeller Center, United Nations. These are just a sample of what’s close to Hotel 57, which is set in one of the most enviable areas of Midtown Manhattan. Visit the world-famous boutiques of 5th Avenue, countless family-friendly attractions—including picturesque spaces in Central Park—and NYC landmarks like the historic St. Patrick’s Cathedral. Hotel 57, puts you within easy reach of all these attractions plus a plethora of restaurants, lounges and galleries. Hotel 57 combines a truly brilliant location – pleasantly removed but close to it all – with boutique design, impeccable accommodations and the most memorable hospitality. Our range of quiet rooms and suites further sets us apart, from our spa-style marble bathrooms to private terraces, a rarity here in Midtown. Once settled in, you'll see why guests return time and again. It all starts off with a warm welcome to New York in our contemporary lobby. Here, you’ll be introduced to our attentive service and stellar staff, who take pride in making sure you come home to an impeccable room after each day.
Offices: 130 E 57th St, New York, New York 10022-2703, US
Discover a Gem of a Hotel in Midtown Manhattan
Hotel 57 is located near Central Park Zoo, MOMA, Bloomingdales and Rockefeller Center, United Nations. These are just a sample of what’s close to Hotel 57, which is set in one of the most enviable areas of Midtown Manhattan. Visit the world-famous boutiques of 5th Avenue, countless family-friendly attractions—including picturesque spaces in Central Park—and NYC landmarks like the historic St. Patrick’s Cathedral. Hotel 57, puts you within easy reach of all these attractions plus a plethora of restaurants, lounges and galleries. Hotel 57 combines a truly brilliant location – pleasantly removed but close to it all – with boutique design, impeccable accommodations and the most memorable hospitality. Our range of quiet rooms and suites further sets us apart, from our spa-style marble bathrooms to private terraces, a rarity here in Midtown. Once settled in, you'll see why guests return time and again. It all starts off with a warm welcome to New York in our contemporary lobby. Here, you’ll be introduced to our attentive service and stellar staff, who take pride in making sure you come home to an impeccable room after each day.
Offices: 130 E 57th St, New York, New York 10022-2703, US
