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Jobs at HopeSource (Now Hiring) — 5 open

HopeSource logoHopeSource

Community Based Worker (Ellensburg)

Ellensburg, Washington, United States · On-site

$24/hr–$26/hr

Entry level

Community Based Worker Job Title: Community Based Worker Team: Housing Reports To: Director of Care Navigation Hours: 40 hours per week Compensation: Starting pay $24-26/hr depending on experience Benefits: 100% of insur…

Skills: Case management, Trauma-informed care, Communication, Problem-solving, Active listening

HopeSource logoHopeSource

Compliance Manager

Ellensburg, Washington, United States · On-site

$30/hr–$32/hr

Mid level

Job Title: Compliance Manager Team: Housing Hours: 40 hours per week Compensation: Starting pay $30-32/hr depending on experience Benefits: 100% of insurance premiums covered for you for medical, dental, life, and vision…

Skills: Time Management, Priority Management, Attention To Detail, Compliance Monitoring, File Auditing

HopeSource logoHopeSource

Customer Care Specialist

Moses Lake, Washington, United States · On-site

$21/hr–$23/hr

Mid level

Job Title: Customer Care Specialist Team: Customer Care Reports To: CJ Hours: 40 hours per week Compensation: Starting pay $21-23/hr depending on experience Benefits: 100% of insurance premiums covered for you for medica…

Skills: Customer Service, Communication Skills, Time Management, Computer Proficiency, Prioritization

HopeSource logoHopeSource

Compliance Specialist

Ellensburg, Washington, United States · On-site

$24/hr–$26/hr

Mid level

Job Title: Compliance Specialist Team: Housing Reports To: Compliance Manager Hours: 40 hours per week Compensation: Starting pay $24-26/hr depending on experience Benefits: 100% of insurance premiums covered for you for…

Skills: Compliance Monitoring, File Auditing, Time Management, Attention To Detail, Analytical Thinking

HopeSource logoHopeSource

Program Support Associate

Cle Elum, Washington, United States · On-site

Entry level

Job Title: Program Support Associate Team: Nutrition/Customer Care Reports To: Nutrition/Customer Care Program Manager Hours: 12-15 hours per week Compensation: $20.00/hour Benefits: Pro-rated paid leave FLSA Status: Non…

Skills: Client Services, Administrative Support, Data Entry, Reporting, Schedule Coordination

HopeSource logo

Community Based Worker (Ellensburg)

HopeSource

Ellensburg, Washington, United States • On-site

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Entry level

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  • $24/hr–$26/hr
  • Full-time
  • Medical insurance, Dental insurance, Life insurance, Vision insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Community Based Worker provides personalized support and guidance to help clients access essential resources and HopeSource programs. They act as a single point of contact to address client needs, advocate for services, and ensure continuity of care through a trauma-informed approach.

Requirements

The ideal candidate possesses strong communication, problem-solving, and organizational skills with the ability to work independently in a fast-paced environment. Proficiency in Microsoft Office and the ability to collaborate effectively with diverse stakeholders are required, while bilingual English/Spanish skills are preferred.

Full job description

Community Based Worker

 

Job Title: Community Based Worker

Team: Housing

Reports To: Director of Care Navigation

Hours: 40 hours per week

Compensation: Starting pay $24-26/hr depending on experience

Benefits:  100% of insurance premiums covered for you for medical, dental, life, and vision, and 60% of medical premiums covered for your dependents to ensure you and your family have quality care,

FLSA Status: Non-Exempt 

Position Type: Full time 

Work Location: Ellensburg

 

At HopeSource, we have spent the last 50 years equipping, encouraging, and empowering our community and will continue to do so for 50 years to come. We believe with the right support everyone can thrive. HopeSource seeks to utilize a Whole Person Care approach to promote individual wellness by observing, discussing, and addressing all dimensions of a client’s life by lowering barriers to resources that equip individuals with what they need to achieve their goals.

 

The Community Based Worker helps clients get the support they need to access a wide range of resources. CBWs provide personalized support and guidance to access HopeSource programs as well as provide a direct connection to vetted community agencies and resources that support the needs of the individual. Supports include but are not limited to addressing economic barriers, providing basic needs (including, but not limited to, housing, food, transportation, utility payments, and material goods), and other supportive services such as workforce development, health and mental health care, recovery, and life skills education.

 

CBWs are skilled, effective communicators who have a problem-solving mindset and are responsible for ongoing community resource knowledge. Navigators collaborate extensively within the community to overcome logistical barriers and increase care quality, improve care continuity, and improve the customer experience.

 

Responsibilities:

Provide clients with the best experience possible in receiving whole person care through a person-centered, trauma-informed approach.

 

Provide a single point of contact for clients within HopeSource to address a wide variety of needs.

Provide connections to other systems of care while ensuring continuity between internal and external referrals and services.

 

Streamline client access to all services ensuring excellent and uncomplicated quality of care to the greatest extent possible.

 

Advocate and refer for services, including financial assistance, legal aid, housing, job placement, education, primary healthcare, mental health, substance treatment and other client-identified needs.

 

Possess a broad understanding of all available programs, services, and community providers.

 

Engage in client focused case conferencing with partner agencies to ensure clients are receiving assistance to access the services they need for long term stability

 

Support clients as they navigate complicated systems and remove barriers where possible. Advocate for clients until they reach self-sufficiency.
Other duties as assigned.

 

Qualified Candidate will possess the following skills:

  • Effectively and tactfully handling difficult or sensitive issues using tact and diplomacy, demonstrating genuine concern for others.
  • Strives to anticipate, identify, and understand customers’ wants, needs, and concerns, partnering with them to assist them in achieving their objectives.
  • Effectively communicates, building rapport and relating well to individuals with diverse backgrounds regardless of differences.
  • Handles any situation gracefully by using non-verbal communication, in-depth questioning and active listening skills in order to recognize other perspectives .
  • Collaborates with others to meet objectives, sharing responsibility with team members for successes and failures, recognizing and appreciating the contributions of team members.
  • Competent computer skills with proficiency in Microsoft Office products and ability to learn new technical skills
  • Ability to demonstrate flexibility and to adapt when faced with internal or external barriers, or when faced with differing points of view
  • Ability to anticipate next steps, be proactive and collaborate with coworkers and stakeholders
  • Ability to use integrated technology platforms and virtual care coordination tools
  • Ability to use good judgment and problem-solving skills, able to effectively respond to difficult situations and resolve conflicts
  • Ability to work independently in a fast-paced environment
  • Ability to organize and prioritize workload; effective time and task management skills in achieving program initiatives and priorities
  • Ability to successfully complete tasks with little or no supervision.
  • Ability to anticipate patient and team member needs
  • Bi-lingual English/Spanish preferred

Related keywords

Community Based WorkerHousingCare NavigationWhole Person CareCase ManagementTrauma-informedAdvocacyResource CoordinationWorkforce DevelopmentMental HealthSubstance TreatmentMicrosoft OfficeVirtual Care CoordinationClient AdvocacySocial ServicesNon-Exempt

About HopeSource

LinkedInVisit site

Our vision is to elevate the human experience and unleash human potential by serving the whole person in the right way.

Industry
Individual and Family Services
Company size
51-200 employees
Founded
1966
Headquarters
ELLENSBURG, Washington
LinkedIn followers
396

HopeSource is committed serving communities in Central Washington with crucial safety net services. Since 1966 we have been helping families in Kittitas County with housing, education, transportation, and energy assistance. Most recently we have expanded eastward to provide homeless housing services to our nations veterans in six counties. We believe we have a moral imperative to protect those who can't protect themselves and empower those who can.

Offices: 700 E Mountain View Ave, ELLENSBURG, Washington 98926, US · 110 N Pennsylvania Ave, Cle Elum, Washington 98922, US · 270 9th St NE, East Wenatchee, Washington 98802, US · 1101 S Pioneer Way, Moses Lake, Washington 98837, US

HousingAffordable HousingEducationEmploymentNutritionEnergy AssistanceWeatherizationSenior AssistanceYouth SupportsOrganizational Development
View all jobs at HopeSource

About HopeSource

LinkedInVisit site

Our vision is to elevate the human experience and unleash human potential by serving the whole person in the right way.

Industry
Individual and Family Services
Company size
51-200 employees
Founded
1966
Headquarters
ELLENSBURG, Washington
LinkedIn followers
396

HopeSource is committed serving communities in Central Washington with crucial safety net services. Since 1966 we have been helping families in Kittitas County with housing, education, transportation, and energy assistance. Most recently we have expanded eastward to provide homeless housing services to our nations veterans in six counties. We believe we have a moral imperative to protect those who can't protect themselves and empower those who can.

Offices: 700 E Mountain View Ave, ELLENSBURG, Washington 98926, US · 110 N Pennsylvania Ave, Cle Elum, Washington 98922, US · 270 9th St NE, East Wenatchee, Washington 98802, US · 1101 S Pioneer Way, Moses Lake, Washington 98837, US

HousingAffordable HousingEducationEmploymentNutritionEnergy AssistanceWeatherizationSenior AssistanceYouth SupportsOrganizational Development
View all jobs at HopeSource

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