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Jobs at Home2 Suites by Hilton (Now Hiring) — 11 open

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Guest Services Manager

Calhoun County, Alabama, United States · On-site

Mid level

Benefits: Health insurance Paid time off Vision insurance 401(k) Dental insurance Employee discounts Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-…

Skills: Front Desk Supervision, Guest Services, Staff Training, Scheduling, Revenue Management

Home2 Suites by Hilton logoHome2 Suites by Hilton

Guest Services Manager

Calhoun County, Alabama, United States · On-site

Mid level

Benefits: Health insurance Paid time off Vision insurance 401(k) Dental insurance Employee discounts Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-…

Skills: Guest Services, Staff Supervision, Front Desk Management, Scheduling, Conflict Resolution

Home2 Suites by Hilton logoHome2 Suites by Hilton

Breakfast Attendant

Champaign, Illinois, United States · On-site

$150/hr–$15/hr

Entry level

Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and a…

Skills: Guest Service, Food Preparation, Buffet Management, Multi-tasking, Payment Processing

Home2 Suites by Hilton logoHome2 Suites by Hilton

HOUSEPERSON at the Newly Remodeled Home2 Hotel

Town of Queensbury, New York, United States · On-site

$17/hr–$17/hr

Entry level

The Home2 Suites by Hilton Queensbury-Lake George is hiring a Houseperson. Housepersons- ensure public areas are clear of debris and clean! 524 AVIATION ROAD QUEENSBURY, NY 12804 518-741-7600 Job DescriptionAs a Houseper…

Skills: Public Area Cleaning, Housekeeping, Preventative Maintenance, Guest Service, Problem Solving

Home2 Suites by Hilton logoHome2 Suites by Hilton

General Manager

Fayetteville, North Carolina, United States · On-site

Senior

Description The General Manager oversees the day-to-day operation of all four major areas of hotel operations – Front Office, Housekeeping, Maintenance, and Food and Beverage. Ensures that the hotel is operating within b…

Skills: Hotel Management, Budget Management, Financial Analysis, Personnel Management, Project Management

Home2 Suites by Hilton logoHome2 Suites by Hilton

Guest Services Associate 3p-11p

Saint Joseph County, Indiana, United States · On-site

Entry level

Benefits: 401(k) Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and ou…

Skills: Customer Service, Communication Skills, Organization, Basic Computation, Basic Computer Skills

Home2 Suites by Hilton logoHome2 Suites by Hilton

Guest Services Associate 3p-11p

Saint Joseph County, Indiana, United States · On-site

Entry level

Benefits: 401(k) Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and ou…

Skills: Customer Service, Organization, Verbal Communication, Written Communication, Basic Computation

Home2 Suites by Hilton logoHome2 Suites by Hilton

Housekeeping

Saint Joseph County, Indiana, United States · On-site

Entry level

Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly…

Skills: Cleaning, Guest Service, Organization, Attention To Detail, Communication

Home2 Suites by Hilton logoHome2 Suites by Hilton

Housekeeping

Calhoun County, Alabama, United States · On-site

Entry level

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-…

Skills: Cleaning, Guest Service, Organization, Attention To Detail, Communication

Home2 Suites by Hilton logoHome2 Suites by Hilton

Weekend Breakfast Attendant

Saint Joseph County, Indiana, United States · On-site

Entry level

Benefits: Employee discounts Opportunity for advancement Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfactio…

Skills: Guest Service, Communication Skills, Basic Computation, Basic Computer Skills, Organization

Home2 Suites by Hilton logoHome2 Suites by Hilton

Weekend Breakfast Attendant

Saint Joseph County, Indiana, United States · On-site

Entry level

Benefits: Employee discounts Opportunity for advancement Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfactio…

Skills: Guest Service, Communication Skills, Basic Computation, Basic Computer Skills, Organization

Home2 Suites by Hilton logo

Guest Services Manager

Home2 Suites by Hilton

Calhoun County, Alabama, United States • On-site

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Mid level

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  • Full-time
  • Health Insurance, Paid Time Off, Vision Insurance, 401(k), Dental Insurance, Employee Discounts
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Supervise the front desk area and bell staff to ensure efficient guest check-ins and high service standards. Coordinate with other hotel departments and manage room inventory to optimize revenue and guest satisfaction.

Requirements

Candidates must be highly organized with strong verbal and written communication skills. Basic computer and computational abilities are required along with a thorough knowledge of guest satisfaction.

Full job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Dental insurance
  • Employee discounts
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.


Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Scheduling/managing the front desk team.
  • Working with the other departments to create a clean transition in communications.
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits/Perks:
  • Medical, Dental, and Vision Insurance Options
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country
  • Opportunities for bonuses each month
  • DailyPay: access to your already earned wages before payday

Related keywords

HospitalityFront DeskGuest ServicesRoom OccupancyReservation TrackingRevenue ManagementCustomer ServiceStaff ManagementHotel OperationsBell Staff

About Home2 Suites by Hilton

LinkedInVisit site

Free to be you

Industry
Hospitality
Company size
10,001+ employees
Founded
2009
Headquarters
McLean, Virginia
LinkedIn followers
10,045

Home2 Suites by Hilton, one of the fastest-growing brands in Hilton’s history, is a mid-tier, all-suite, award-winning extended-stay hotel concept designed to offer stylish accommodations with flexible guest room configurations and inspired amenities for the cost-conscious guest. With a commitment to environmentally friendly products and hotel operations, Home2 Suites by Hilton offers complimentary breakfast selections; innovative and customizable guest room designs; laundry and fitness areas; complimentary WiFi; multiple outdoor spaces; 24-hour business centers; expansive community spaces; and pet-friendly environments.

Offices: 7930 Jones Branch Dr, McLean, Virginia 22102, US

View all jobs at Home2 Suites by Hilton

About Home2 Suites by Hilton

LinkedInVisit site

Free to be you

Industry
Hospitality
Company size
10,001+ employees
Founded
2009
Headquarters
McLean, Virginia
LinkedIn followers
10,045

Home2 Suites by Hilton, one of the fastest-growing brands in Hilton’s history, is a mid-tier, all-suite, award-winning extended-stay hotel concept designed to offer stylish accommodations with flexible guest room configurations and inspired amenities for the cost-conscious guest. With a commitment to environmentally friendly products and hotel operations, Home2 Suites by Hilton offers complimentary breakfast selections; innovative and customizable guest room designs; laundry and fitness areas; complimentary WiFi; multiple outdoor spaces; 24-hour business centers; expansive community spaces; and pet-friendly environments.

Offices: 7930 Jones Branch Dr, McLean, Virginia 22102, US

View all jobs at Home2 Suites by Hilton

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