East Hartford, Connecticut, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $60,000.00 - $120,000.00 Base+Commission/yearRole Purpose Handle customers throughout the entire service experience with their satisfaction as the number one…
Skills: Customer Service, Communication Skills, Documentation, Problem Solving, Technical Aptitude
Canton, Connecticut, United States · On-site
$45k–$60k/yr
Job DetailsJob Location: Canton , CT 06019Salary Range: $45,000.00 - $60,000.00 Base+Commission/monthRole Purpose Responsible for writing body shop damage estimates, negotiating with customers/insurances adjusters, and a…
Skills: Damage estimation, Customer service, Insurance negotiation, Accounting, CCC1
East Hartford, Connecticut, United States · On-site
$18/hr–$18/hr
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $18.00 - $18.00 HourlyRole Purpose Responsible for carrying out assignments handed down by the General Sales Manager or Sales Manager. Maintains organized lo…
Skills: Attention to detail, Communication skills, Customer service, Vehicle maintenance, Inventory management
Bordentown Township, New Jersey, United States · On-site
$45k–$60k/yr
Job DetailsJob Location: Burlington, VT 05401Salary Range: $45,000.00 - $60,000.00 Salary/yearRole Purpose Responsible for the maintenance of the service loaner fleet. Leadership This position does not lead others. Core …
Skills: Customer service, Fleet maintenance, Communication skills, Documentation management, Scheduling
Simsbury, Connecticut, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: West Simsbury, CT 06092Salary Range: $16.94 - $18.00 HourlyRole Purpose Responsible for ensuring safe and efficient handling of customer and company/owned vehicles Leadership This Position does n…
Skills: Customer service, Vehicle handling, Communication skills, Detailing, Snow removal
East Hartford, Connecticut, United States · On-site
$80k–$125k/yr
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $80,000.00 - $125,000.00 Base+Commission/yearRole Purpose Directly responsible for selling new and/or pre-owned vehicles at dealership gross, volume and cust…
Skills: Sales, Customer satisfaction, CRM, Prospecting, Communication
East Hartford, Connecticut, United States · On-site
$80k–$120k/yr
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $80,000.00 - $120,000.00 Base+Commission/yearRole Purpose Directly responsible for selling new and/or pre-owned vehicles at dealership gross, volume and cust…
Skills: Sales, Customer satisfaction, CRM, Prospecting, Communication skills
West Simsbury, Connecticut, United States · On-site
$75k–$100k/yr
Job DetailsJob Location: West Simsbury , CT 06092Salary Range: $75,000.00 - $100,000.00 Salary/year Role Purpose Provide high-level support and development for the West Simsbury, and BMW Accounting offices, as well as th…
Skills: Accounting, Financial analysis, Reporting, Internal controls, Cash management
East Hartford, Connecticut, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $17.00 - $17.00 Hourly1. Load parts vehicle with daily deliveries per the dispatch instructions. 2. Check parts delivered against invoices; report any discre…
Skills: Customer service, Communication skills, Driving, Vehicle maintenance, Inventory management
On-site
$17/hr–$18/hr
Job DetailsSalary Range: $17.00 - $18.00 HourlyRole Purpose Handle customers throughout the entire parts experience with their satisfaction as the number one priority Leadership This position does not lead others Core Ac…
Skills: Customer Service, Automotive Parts Knowledge, Communication Skills, Technology Proficiency, Problem Solving
Waterbury, Connecticut, United States · On-site
$80k–$90k/yr
Job DetailsJob Location: Waterbury, CT 06705Salary Range: $80,000.00 - $90,000.00 Base+Commission/yearRole Title: Assistant Service Manager Department: Fixed Operations - Service Reports to: Service Manager FLSA Status: …
Skills: Customer Service, Staff Leadership, Repair Order Coding, Quality Control, Performance Monitoring
East Hartford, Connecticut, United States · On-site
$200k–$350k/yr
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $200,000.00 - $350,000.00 Base+Commission/yearRole Purpose Produce additional revenue through the sale of finance, warranty, aftersell and insurance programs…
Skills: Finance Sales, Warranty Sales, Insurance Programs, Credit Application Processing, DMS Proficiency
West Simsbury, Connecticut, United States · On-site
$18/hr–$23/hr
Job DetailsJob Location: West Simsbury , CT 06092Salary Range: $18.00 - $23.00 HourlyRole Purpose The Service Coordinator (SC) is a specialized, highly trained & skilled member of the Service Client Care Center. The Serv…
Skills: Customer Service, Call Handling, Scheduling, Communication Skills, Client Experience
Bordentown Township, New Jersey, United States · On-site
$18/hr–$20/hr
Job DetailsJob Location: Burlington, VT 05401Salary Range: $18.00 - $20.00 Hourly Description Role Purpose Responsible for carrying out assignments handed down by the General Sales Manager or Sales Manager. Maintains org…
Skills: Vehicle Organization, Photography, Driving, Communication, Attention To Detail
Waterbury, Connecticut, United States · On-site
$175k–$250k/yr
Job DetailsJob Location: Waterbury, CT 06705Salary Range: $175,000.00 - $250,000.00 Base+Commission/yearRole Purpose Produce additional revenue through the sale of finance, warranty, aftersell and insurance programs to n…
Skills: Finance and Lease Programs, Warranty Sales, Insurance Programs, Credit Application Processing, DMS Proficiency
West Simsbury, Connecticut, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: West Simsbury , CT 06092Salary Range: $17.00 - $17.00 Hourly Load parts vehicle with daily deliveries per the dispatch instructions. Check parts delivered against invoices; report any discrepanci…
Skills: Delivery Driving, Customer Service, Invoice Verification, Payment Collection, Vehicle Maintenance
West Simsbury, Connecticut, United States · On-site
$25/hr–$37/hr
Job DetailsJob Location: West Simsbury , CT 06092Salary Range: $25.00 - $37.00 HourlyRole Purpose Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority. Leadership This positio…
Skills: Vehicle Repair, Diagnostics, ASE Certification, Customer Service, Technical Documentation
Waterbury, Connecticut, United States · On-site
$60k–$75k/yr
Job DetailsJob Location: Waterbury, CT 06705Salary Range: $60,000.00 - $75,000.00 Base+Commission/monthRole Purpose Handle customers throughout the entire parts experience with their satisfaction as the number one priori…
Skills: Customer Service, Communication, Technology, Problem Solving, Adaptability
West Simsbury, Connecticut, United States · On-site
$50k–$60k/yr
Job DetailsJob Location: West Simsbury , CT 06092Salary Range: $50,000.00 - $60,000.00 Base+Commission/yearRole Purpose Generate sales appointments and vehicle sales opportunities through proper handling of incoming call…
Skills: Lead Management, Customer Service, Appointment Setting, CRM Data Entry, Sales Techniques
Bordentown Township, New Jersey, United States · On-site
$18/hr–$24/hr
Job DetailsJob Location: Burlington, VT 05401Salary Range: $18.00 - $24.00 HourlyRole Purpose Responsible for ensuring safe and efficient handling of customer and company/owned vehicles. Leadership This position does not…
Skills: Customer Service, Vehicle Handling, Communication Skills, Vehicle Detailing, Lot Management
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The Service Advisor is responsible for managing the customer service experience to ensure high satisfaction levels. They must also meet production metrics, maintain manufacturer CSI standards, and process all documentation accurately.
Candidates should have a high school diploma and 1-2 years of experience in a customer-oriented environment. Strong communication skills and the ability to adapt to technology and change are required.
Job DetailsJob Location: East Hartford , CT 06108Salary Range: $60,000.00 - $120,000.00 Base+Commission/yearRole Purpose
Handle customers throughout the entire service experience with their satisfaction as the number one priority
Leadership
This position does not lead others
Remain at or above manufacturer CSI standard.
Meet all production metrics as prescribed by Management.
Process all documentation to state and/or manufacturer standard.
Complete all required training for Certification as prescribed by Management.
1-2 years’ experience in a customer service orientated environment preferred
Can adapt and embrace change with an internal and external customer centric mindset
Act as an advocate for teammates and have a strong commitment to technology advancement
Possesses effective communication skills: oral, written, listening.
Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
In 1921, Hoffman Auto Group was founded by brothers Israel and Barney Hoffman with the acquisition of a Ford franchise in New Hartford, Connecticut. After over 100 years and with the third and fourth generations leading the company, Hoffman is regarded as one of the most successful family-owned businesses in Connecticut with locations in East Hartford, Avon, New London, and Waterbury. In 2025, the company celebrated its first expansion outside of Connecticut with the acquisition of two dealerships in Burlington, Vermont. Hoffman is committed to delivering exceptional customer experience and driving innovation in the industry through its 11 brands: Audi, BMW, Ford, Honda, Hyundai, Genesis, Lexus, Lincoln, Porsche, Subaru, and Toyota. The company employs over 600 employees and consists of sales, service, and parts, two state-of-the-art collision centers, and in-house training and advancement, business development, and marketing. In addition to setting new standards of excellence and service for both customer experience and employee culture, the company demonstrates a robust commitment to the community through its philanthropy.
Offices: 600-750 Connecticut Blvd, East Hartford, CT 06108, US · 34-46 Albany Turnpike, West Simsbury, CT, CT 06092, US · 490 Broad Street, New London, CT 06320, US · 133 Schraffts Drive, Waterbury, CT 06705, US
In 1921, Hoffman Auto Group was founded by brothers Israel and Barney Hoffman with the acquisition of a Ford franchise in New Hartford, Connecticut. After over 100 years and with the third and fourth generations leading the company, Hoffman is regarded as one of the most successful family-owned businesses in Connecticut with locations in East Hartford, Avon, New London, and Waterbury. In 2025, the company celebrated its first expansion outside of Connecticut with the acquisition of two dealerships in Burlington, Vermont. Hoffman is committed to delivering exceptional customer experience and driving innovation in the industry through its 11 brands: Audi, BMW, Ford, Honda, Hyundai, Genesis, Lexus, Lincoln, Porsche, Subaru, and Toyota. The company employs over 600 employees and consists of sales, service, and parts, two state-of-the-art collision centers, and in-house training and advancement, business development, and marketing. In addition to setting new standards of excellence and service for both customer experience and employee culture, the company demonstrates a robust commitment to the community through its philanthropy.
Offices: 600-750 Connecticut Blvd, East Hartford, CT 06108, US · 34-46 Albany Turnpike, West Simsbury, CT, CT 06092, US · 490 Broad Street, New London, CT 06320, US · 133 Schraffts Drive, Waterbury, CT 06705, US
