Description The Rooms Inspector assists in monitoring the cleanliness of guest rooms and public areas as well as satisfying guests in terms of the friendliness and service of the Housekeeping staff. Ensures guest rooms a…
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Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The Rooms Inspector monitors the cleanliness of guest rooms and public areas to ensure they meet brand standards and operational guidelines. They also assist in coordinating housekeeping staff activities and addressing guest requests to maintain high service levels.
Requirements
Candidates must have prior housekeeping experience in lodging or care facilities and a high school diploma or equivalent. Physical ability to lift up to 60 pounds and stand for eight hours is required, along with the ability to pass security clearances.
Full job description
Description
The Rooms Inspector assists in monitoring the cleanliness of guest rooms and public areas as well as satisfying guests in terms of the friendliness and service of the Housekeeping staff. Ensures guest rooms and public areas of the hotel are clean and operating correctly while working within the labor and budgetary guidelines set forth by LBA.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities
High school diploma or equivalent
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Proper procedures for handling of linens, terry and other supplies.
Sanitation of supplies, guestrooms, public areas.
Guestroom cleaning procedures.
Safety and security measures. Report or correct any hazardous conditions observed immediately.
Assistance in supervising and managing staff techniques.
Through knowledge of materials, supplies and equipment used in the housekeeping department.
Skills:
Follow and manage using the Company procedures and policies.
Must be organized to maintain logs, bibles, checklist, and inventories as scheduled.
Maintain designated minutes per room.
Maintain guest privacy.
Follow cleaning procedures in the company systematic fashion.
Assist with guest issues, being professional and maintaining a hospitable caring attitude.
Abilities:
Must be able to work alone AND as a team member
Comply with all standards
Be able to multi task, remain service centric.
Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.
Assist guest with issues, being professional and maintaining hospitable caring attitude.
Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc.
Must be able to exercise discretion to maintain guest privacy.
SPECIFIC RESPONSIBILITIES
Assist in coordinating the activities of the Housekeeping Team. This may include break out boards, assigns times, checking rooms and entering into system, ensuring associates take break and clock in/out on time.
Safety and Security: Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.
May assist with monthly inventories, proper ordering, receiving and maintenance of supplies.
As needed, responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by LBA.
Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
Report any discrepancies to the Executive Housekeeper or Housekeeping Manager.
Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area).
Respond to guest requests and inquiries immediately.
Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.
Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
Other duties as assigned, of which the associate is capable of performing.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.
POSITIONS FOR POSSIBLE ADVANCEMENT
Housekeeping Manager
Executive Housekeeper
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Related keywords
HousekeepingHospitalityRoom InspectionSanitationGuest ServicesQuoreHotel EffectivenessInventory ControlKey ControlBrand StandardsPublic Area CleaningStaff Coordination
238 bedrooms, 4 meeting rooms and hotel bar/ restaurant Recess. This hotel is located in the prestigious Brindleyplace.
Industry
Hospitality
Company size
51-200 employees
Headquarters
Birmingham, West Midlands
LinkedIn followers
429
Welcome to Hilton Garden Inn Birmingham Brindleyplace. Our stylish and contemporary hotel is conveniently located within walking distance of the shopping district, Barclaycard Arena, the Symphony Hall and International Convention centre.
With our convenient city centre location, the hotel is perfectly situated for those visiting on business, for professional meetings, conferences or celebrations. We have flexible event spaces to suit up to 120 guests and our experienced event organisation team are on hand to ensure that everything runs like clockwork.
Our relaxed on-site restaurant and bar ‘Recess’ is available for breakfast, lunch and dinner, which in the warmer months can be enjoyed on the terrace. If you’re travelling, stop off at Pavilion Pantry for a quick snack on-the-go.
Each of our 238 rooms includes a 42-inch HDTV, free Wi-Fi, a desk and chair, tea and coffee making facilities, a laptop sized safe and access to the hotel fitness centre.
For more information visit: HGI.com
To book a meeting or event contact: 0121 643 1003 or email [email protected]
Offices: 1 Brunswick Square, Birmingham, West Midlands B1 2HW, GB
238 bedrooms, 4 meeting rooms and hotel bar/ restaurant Recess. This hotel is located in the prestigious Brindleyplace.
Industry
Hospitality
Company size
51-200 employees
Headquarters
Birmingham, West Midlands
LinkedIn followers
429
Welcome to Hilton Garden Inn Birmingham Brindleyplace. Our stylish and contemporary hotel is conveniently located within walking distance of the shopping district, Barclaycard Arena, the Symphony Hall and International Convention centre.
With our convenient city centre location, the hotel is perfectly situated for those visiting on business, for professional meetings, conferences or celebrations. We have flexible event spaces to suit up to 120 guests and our experienced event organisation team are on hand to ensure that everything runs like clockwork.
Our relaxed on-site restaurant and bar ‘Recess’ is available for breakfast, lunch and dinner, which in the warmer months can be enjoyed on the terrace. If you’re travelling, stop off at Pavilion Pantry for a quick snack on-the-go.
Each of our 238 rooms includes a 42-inch HDTV, free Wi-Fi, a desk and chair, tea and coffee making facilities, a laptop sized safe and access to the hotel fitness centre.
For more information visit: HGI.com
To book a meeting or event contact: 0121 643 1003 or email [email protected]
Offices: 1 Brunswick Square, Birmingham, West Midlands B1 2HW, GB