Full-Time Guest Service Representative Hampton Inn & Suites
York, Pennsylvania, United States · On-site
Entry level
High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Guest Services Representat…
Skills: Customer Service, Cash Handling, Communication Skills, Math Skills, Reading Skills
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Skills: Hotel Operations, Restaurant Management, Front Desk Management, Leadership, Inventory Control
Full-Time Laundry Attendant/Houseperson Hampton Inn
Lancaster, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Center Valley, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Skills: Room Cleaning, Laundry Operations, Dusting, Vacuuming, Bed Linen Changing
High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Room Attendant for High Ho…
Center Valley, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Mechanicsburg, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Part-Time Guest Services Representative - Tru and Home2 Suites
Easton, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Room Attendant for High Ho…
Full-Time Guest Services Representative - Residence Inn
Lancaster, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Center Valley, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Part-Time Houseperson/ Laundry Attendant - Hampton Inn & Suites
York, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Full-Time Hotel Maintenance Technician- Hampton Inn
Lancaster, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Skills: Preventative Maintenance, Plumbing, Painting, HVAC, Electrical Work
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Full-Time Laundry Attendant/Houseperson Hampton Inn
Lancaster, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Skills: Cleaning, Sanitation, Teamwork, Communication, Time Management
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Skills: Housekeeping Operations, Room Inspection, Cleaning, Teamwork, Communication
Center Valley, Pennsylvania, United States · On-site
Entry level
At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pen…
Skills: Cleaning, Housekeeping, Attention to Detail, Teamwork, Time Management
Full-Time Guest Service Representative Hampton Inn & Suites
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401k With Company Match, Vacation Time, Employee Discounts
Posted 3d ago
~40 hrs/week
Responsibilities
The Guest Service Representative is responsible for managing guest arrivals and departures, handling reservations, and responding to guest inquiries. They also operate the switchboard and manage departmental accounting and financial transactions.
Requirements
Candidates should ideally have a high school diploma or GED and previous customer service experience. The role requires the ability to work independently or in a team, with flexibility to work weekends and holidays.
Full job description
High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality.
As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position.
We are seeking a Full-Time (5 days a week) candidate the flexibility to work a mixture of 7:00am - 3:00pm shift and 3:00pm - 11:00pmshift on varying days, including weekends.
Weekends include a $1/hr. shift premium!
Starting Rate: $15.41/hr. Potential for increase is based on experience.
Areas of responsibility for our Guest Services Representatives include:
Responding to guest requests and inquiries.
Taking, modifying, and canceling guest reservations.
Communicating hotel facilities and services to all guests.
Providing information on the local area and points of interest.
Assisting guests with arrivals and departures.
Answering front desk phone.
Cash handling.
Our next team-member will ideally possess the following educational and work qualifications:
A high school diploma or general equivalent (GED) preferred.
The ability to work in both a team environment and independently.
Customer service experience.
Strong math, reading, and communication skills.
Availability to work weekends and holidays is required.
Working for The High Companies:
At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago!
High Hotels offers a comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status)
Excellent benefits including medical, dental and vision available for full-time coworkers.
Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
401(k) Retirement Plan with a company match.
Worldwide travel discounts.
Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.
Developers, owners, & operators of award-winning hotels
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1988
Headquarters
Lancaster, Pennsylvania
LinkedIn followers
2,079
High Hotels Ltd. - A developer, owner, and operator of award-winning hotels.
An affiliate of High Real Estate Group LLC, High Hotels develops, owns, and operates select-service and extended-stay hotels in the Mid-Atlantic and Northeastern United States. Recognized as a leading operator, we are known for having maintained the highest standards in guest service and overall product quality for more than 35 years.
We know successful hospitality begins with the right brand. For this reason, we develop and operate only the hotel brands travelers prefer most, including Hampton by Hilton, Home2 Suites by Hilton, Courtyard, SpringHill Suites, TownePlace Suites, and Residence Inn by Marriott.
We do what it takes to create award-winning guest experience and hotels that rate among the best in their class. Our team takes great pride in having earned more than 150 awards for service, quality, and performance since our inception in 1988.
As one of the High® companies based in Lancaster, Pennsylvania, High Hotels is proud to be part of an organization with a long-standing tradition of building trustworthy relationships and providing quality products and services – since 1931.
Working for High Hotels
The unique structure of multiple business units operating under family ownership provides outstanding opportunities for co-workers at High. Build your career within this friendly and supportive small-company environment while benefiting from the breadth of opportunity that only a large company can offer. Explore career opportunities ranging from professional careers to college internships.
Offices: 1853 William Penn Way, Lancaster, Pennsylvania 17601, US · 545 Greenfield Rd, Lancaster, Pennsylvania 17601, US · 4950 Ritter Rd, Mechanicsburg, Pennsylvania 17055, US · 1931 Hospitality Drive, Lancaster, PA 17601, US · 4915 Ritter Road, Mechanicsburg, PA 17055, US
HospitalityHotel DevelopmentHotel Operationsand Select-Service Hotel ManagementHospitalityHotel
Developers, owners, & operators of award-winning hotels
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1988
Headquarters
Lancaster, Pennsylvania
LinkedIn followers
2,079
High Hotels Ltd. - A developer, owner, and operator of award-winning hotels.
An affiliate of High Real Estate Group LLC, High Hotels develops, owns, and operates select-service and extended-stay hotels in the Mid-Atlantic and Northeastern United States. Recognized as a leading operator, we are known for having maintained the highest standards in guest service and overall product quality for more than 35 years.
We know successful hospitality begins with the right brand. For this reason, we develop and operate only the hotel brands travelers prefer most, including Hampton by Hilton, Home2 Suites by Hilton, Courtyard, SpringHill Suites, TownePlace Suites, and Residence Inn by Marriott.
We do what it takes to create award-winning guest experience and hotels that rate among the best in their class. Our team takes great pride in having earned more than 150 awards for service, quality, and performance since our inception in 1988.
As one of the High® companies based in Lancaster, Pennsylvania, High Hotels is proud to be part of an organization with a long-standing tradition of building trustworthy relationships and providing quality products and services – since 1931.
Working for High Hotels
The unique structure of multiple business units operating under family ownership provides outstanding opportunities for co-workers at High. Build your career within this friendly and supportive small-company environment while benefiting from the breadth of opportunity that only a large company can offer. Explore career opportunities ranging from professional careers to college internships.
Offices: 1853 William Penn Way, Lancaster, Pennsylvania 17601, US · 545 Greenfield Rd, Lancaster, Pennsylvania 17601, US · 4950 Ritter Rd, Mechanicsburg, Pennsylvania 17055, US · 1931 Hospitality Drive, Lancaster, PA 17601, US · 4915 Ritter Road, Mechanicsburg, PA 17055, US
HospitalityHotel DevelopmentHotel Operationsand Select-Service Hotel ManagementHospitalityHotel