New York, New York, United States · On-site
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do As a Safety Team Leader, you'll help maintain a safe and secure environment at one of our transitional housing shelters that …
Skills: Security Supervision, Incident Reporting, Customer Service, Interpersonal Relationships, Time Management
New York, New York, United States · On-site
Program: HELP One, Building C | 314 Hinsdale Street, Brooklyn, NY 11207 What You'll Do As Program Director, you’ll manage HELP’s supportive housing program at HELP One Building C, a newly constructed building…
Skills: Program Management, Staff Supervision, Case Management, Budgetary Skills, Interpersonal Communication
New York, New York, United States · On-site
Program: New Leaf| 8 Fountain Avenue, Brooklyn, NY 11208 What You’ll Do We're seeking a dynamic, creative, and flexible LCSW who is interested in working with young, single mothers and children under the age of fiv…
Skills: Supervision, Case Management, Domestic Violence Counseling, Mental Health Counseling, Group Facilitation
New York, New York, United States · On-site
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You’ll Do As a Porter in one of HELP USA’s shelters for people experiencing homelessness, you’ll help provide our res…
Skills: Cleaning, Garbage Removal, Painting, Landscaping, Snow Removal
New York, New York, United States · On-site
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do As a Residential Aide at one of our shelters for single adults, you’ll be responsible for helping to ensure the safety …
Skills: Client Safety, Facility Security, Intake and Orientation, Incident Documentation, Customer Service
New York, New York, United States · On-site
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do As a Driver for one of our temporary housing sites, you’ll be responsible for transporting staff and residents to appoi…
Skills: Driving, Vehicle Maintenance, Log Keeping, Safety Compliance, Passenger Transport
New York, New York, United States · On-site
Program: Audubon | 284 Audubon Avenue, New York, NY 10033 What You’ll Do As Housing Supervisor with HELP USA, you’ll lead a small team of Housing Specialists in rapid rehousing – helping your clients fi…
Skills: Housing Counseling, Case Management, Team Leadership, Conflict Management, Client Advocacy
New York, New York, United States · On-site
Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033 What You’ll Do As a Residential Aide at one of our shelters for single adults, you’ll be responsible for helping to ensure the safety of our clients,…
Skills: Client Intake, Facility Security, Crisis Intervention, Case Documentation, Customer Service
New York, New York, United States · On-site
Program: Franklin | 1122 Franklin Avenue, Bronx, NY 10456 What You'll Do As a Residential Aide at one of our shelters for single adults, you’ll be responsible for helping to ensure the safety of our clients, the se…
Skills: Intake and Orientation, Facility Security, Client Management, Crisis Intervention, DHS CARES System
New York, New York, United States · On-site
Program: HELP One, Building C | 314 Hinsdale Street, Brooklyn, NY 11207 What You'll Do As a Clinical Case Manager in our Supportive Housing, you will be responsible for the delivery of case management and crisis interven…
Skills: Case Management, Crisis Intervention, Clinical Assessment, Service Plan Development, Housing First Model
New York, New York, United States · On-site
Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You’ll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like home as p…
Skills: Supervision, Building Maintenance, Electrical Wiring, Boiler Mechanics, Plumbing
New York, New York, United States · On-site
Program: ROADS | Brooklyn, NY 11207 What You'll Do As a Children's Room Specialist Intern, you’ll work with our Children and Youth Services Program serving children aged 2 and up who obtain support at the Brooklyn …
Skills: Early Childhood Education, STEM Projects, Arts And Crafts, Computer Literacy, Homework Help
New York, New York, United States · On-site
Program: HELP One Building A | 273 Snediker Avenue, Brooklyn, NY 11207 What You'll Do As a Children's Room Specialist Intern, you’ll work with our Young Adult Families program serving children aged 2 and up living …
Skills: Early Childhood Education, STEM Projects, Arts And Crafts, Computer Literacy, Homework Help
New York, New York, United States · On-site
Program: Creston | 2524 Creston Ave, Bronx, NY 10468 What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you&rs…
Skills: Case Management, Independent Living Planning, Referral Coordination, Written Communication, Oral Communication
New York, New York, United States · On-site
Program: Genesis Homes Supporting Housing | 330 Hinsdale Street, Brooklyn, NY What You’ll Do The Health Living Coordinator will lead the implementation of all NYCT grant activities, including but not limited to the…
Skills: Nutritional Counseling, Food Preparation, Community Outreach, Program Implementation, Health Education
New York, New York, United States · On-site
Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. Y…
Skills: Housing Placement, Case Management, Conflict Management, Customer Service, Relationship Management
New York, New York, United States · On-site
$19/hr–$21/hr
Program: HELP USA Central |115 E. 13th Street, New York, NY 10003 What You'll Do: The Accounts Payable Assistant provides administrative support to the Accounts Payable department, with a focus on document management and…
Skills: Accounts Payable, Document Management, Data Entry, Microsoft Word, Microsoft Excel
New York, New York, United States · On-site
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You’ll Do As Director of Physical Plant Management (Maintenance Director) you’ll oversee the operation and maintenance of a…
Skills: Facility Management, Staff Supervision, Budgeting, HVAC Maintenance, Electrical Systems
New York, New York, United States · On-site
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You’ll Do As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Preve…
Skills: Case Management, Assessment Counseling, Crisis Intervention, Interviewing Skills, Verbal Communication
New York, New York, United States · On-site
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention …
Skills: Program Management, Staff Supervision, Budgetary Skills, Case Management, Crisis Intervention
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee a team of Safety Officers to maintain a secure environment at a transitional housing shelter for men with mental illnesses. Responsibilities include patrolling grounds, conducting inspections, and preparing administrative and incident reports.
Requires a New York State security guard license, a high school diploma, and at least 18 months of security experience in a shelter environment. Candidates must be able to obtain FDNY F-02 and F-80 certifications and possess strong interpersonal skills.
Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035
What You'll Do
As a Safety Team Leader, you'll help maintain a safe and secure environment at one of our transitional housing shelters that is located on Wards Island and provides temporary housing for men living with diagnosed mental illnesses. You'll oversee a team of Safety Officers, who are usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Team helps our residents feel welcome and set the tone for their stay. It is critical that our Safety Team is alert, vigilant, and courteous to our residents. Responsibilities include patrolling facility grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting unit inspections, maintaining accurate documentation and preparing incident reports when necessary.
Your responsibilities will include:
Supervising Safety Officers on duty to ensure they are on post, in proper uniform, and in adherence to policies and procedures.
Documenting individual staff issues as necessary.
Preparing and submitting on time all necessary administrative reports including incident reports, electronic patrol reports, etc.
You’re a great fit for this role if you have:
New York State security guard license.
FDNY F-02 (30 days from date of hire to obtain).
FDNY F-80 (60 days from date of hire to obtain).
Minimum of 18 months security experience in a shelter environment.
Capacity to work with people experiencing homelessness and mental illness or other disadvantaged people.
Strong customer service orientation and ability to skillfully manage interpersonal relationships.
Strong time management and organizational skills.
Computer literacy with Microsoft applications.
Bilingual (English/Spanish) preferred.
Ability to provide night and weekend coverage as needed.
One of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.
Offices: 115 East 13th Street, New York, NY 10003, US
One of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.
Offices: 115 East 13th Street, New York, NY 10003, US
