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Hector Kitchen logoHector Kitchen

Stage Barcelone (Sept 26) – Développement Commercial & Fidélisation Client

Barcelona, Catalonia, Spain · On-site

Entry level

Your mission Dispo : Septembre 2026 À propos d’Hector Kitchen Chez Hector Kitchen, nous sommes convaincus qu’une alimentation saine, adaptée et savoureuse change la vie de nos compagnons à quatre pattes — tout comme pour…

Skills: Prospecting, Customer Acquisition, Customer Retention, CRM, Excel

Hector Kitchen logo

Stage Barcelone (Sept 26) – Développement Commercial & Fidélisation Client

Hector Kitchen

Barcelona, Catalonia, Spain • On-site

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Entry level

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  • Internship
  • Performance bonus, Multicultural environment, Central office location
  • Posted 10d ago
  • ~40 hrs/week
  • French

Responsibilities

The intern will focus on prospecting new clients via telephone and analyzing buying behaviors to convert prospects into loyal customers. They will also collaborate with marketing and supply teams to optimize the overall customer experience and reporting.

Requirements

Candidates must be fluent in French and possess strong interpersonal skills and digital tool proficiency (CRM, Excel). A passion for animals and a previous experience in sales or customer service is highly valued.

Full job description

Your mission

Dispo : Septembre 2026

À propos d’Hector Kitchen

Chez Hector Kitchen, nous sommes convaincus qu’une alimentation saine, adaptée et savoureuse change la vie de nos compagnons à quatre pattes — tout comme pour nous ! Depuis 2018, nous créons des recettes personnalisées pour chiens et chats, équilibrées et livrées directement chez leurs humains.

Notre mission : améliorer la santé et le bien-être des animaux tout en simplifiant la vie de leurs propriétaires… et faire de chaque repas un vrai moment de bonheur.

Aujourd’hui, Hector Kitchen, c’est une équipe passionnée et soudée de 20 personnes basée à Barcelone, soutenue par Holidog, acteur majeur du petcare en Europe depuis 2012. Ensemble, nous réinventons le quotidien des animaux de compagnie.

En tant que stagiaire en Développement Commercial & Fidélisation Client, tu seras un membre clé de notre équipe commerciale. Ton objectif : accompagner nos clients tout au long de leur parcours avec Hector Kitchen, renforcer leur engagement et contribuer activement à leur fidélisation.

Tes missions :

  • Prospection & acquisition : identifier et contacter de nouveaux prospects (téléphone) pour présenter nos solutions.
  • Analyse des comportements d’achat : étudier les besoins et attentes des clients potentiels pour mieux cibler nos actions.
  • Conseil personnalisé : proposer des solutions adaptées à chaque client afin de les convertir en clients satisfaits et fidélisés.
  • Suivi des prospects : maintenir une relation de qualité, relancer et accompagner le prospect jusqu’à la commande.
  • Reporting et optimisation : suivre les performances commerciales et proposer des améliorations pour maximiser les conversions.
  • Collaboration interne : travailler avec les équipes marketing, supply et service client pour assurer une expérience client optimale.

Your profile

Tu es probablement notre futur talent si :

  • Tu parles couramment français et souhaites effectuer un stage à l’étranger.
  • Tu as un excellent relationnel et aimes trouver des solutions aux problèmes.
  • Tu es à l’aise dans une petite équipe, tu communiques facilement et t’adaptes rapidement.
  • Tu es rigoureux.se, organisé.e et attentif.ve aux détails (surtout quand il s’agit de clients !).
  • Tu es à l’aise avec les outils numériques : CRM, Excel, outils collaboratifs…
  • Une première expérience en vente ou service client est un vrai plus.
  • Et bien sûr, tu as un amour inconditionnel pour les animaux.

Why join us?

  • Un stage responsabilisant dans une start-up en pleine croissance.
  • Une vraie mission de fond : contribuer au bien-être animal.
  • Une équipe bienveillante, passionnée et multiculturelle.
  • Des bureaux en plein cœur de Barcelone, à deux pas de la Sagrada Familia.
  • Rémunération : 682€ + prime selon ton implication et tes résultats.

Prêt.e à rejoindre l’aventure Hector Kitchen ? Alors fonce !

About us

As animal lovers, we all want the best for our furry companions. Just like for us humans, access to healthy and adapted food is essential to our pets’ well-being. That’s why we decided to create our dream pet food experience and launched Hector Kitchen in 2018! We provide high-quality food, tailored to your pets’ specific needs and delivered directly to your doorstep.

And that’s not all; at Hector Kitchen, our mission is to make your lives easier, by helping you to better understand your four-legged friends. Using the power of data, technology, and innovation, we follow your pets’ needs throughout their lives and share precious information with you to help you become better, more informed pet owners.

Behind Hector Kitchen stands our parent company, Holidog. Launched in 2012, Holidog is France's premier marketplace for dog-sitting services, connecting pet owners with trusted caregivers. With a strong presence in 10 European countries, we are committed to providing the best possible experience for both our customers and service providers.

Together, Hector Kitchen and Holidog form a symbiotic relationship, where our collective devotion to pets drives innovation, education, and the creation of extraordinary experiences. Join us on this exciting journey of love, care, and companionship.

Related keywords

SalesCustomer RetentionCRMExcelPetcareBusiness DevelopmentProspectingCustomer ExperienceStart-upFrench LanguageBarcelonaConversion Rate Optimization

About Hector Kitchen

LinkedInVisit site
Industry
Food and Beverage Manufacturing
Company size
11-50 employees
Founded
2018
Headquarters
Paris, Île-de-France
LinkedIn followers
2,609

As animal lovers, we all want the best for our furry companions. Like for us humans, having access to healthy and adapted food is essential for our pets’ well-being. So in 2018, we decided to create our dream pet food experience and we launched Hector Kitchen! We provide high quality food, tailored for the pets’ specific needs, delivered directly to your doorstep. And that’s not all; at Hector Kitchen, our mission is to make your life easier, helping you better know your four-legged friend. Using the power of data, technology and innovation, we follow your pet’s needs throughout his life, and share with you precious information to make you a better, more informed pet owner.

Offices: 10, Rue de Penthièvre, Paris, Île-de-France 75008, FR

Animal FeedRetailPetFood and Beverage
View all jobs at Hector Kitchen

About Hector Kitchen

LinkedInVisit site
Industry
Food and Beverage Manufacturing
Company size
11-50 employees
Founded
2018
Headquarters
Paris, Île-de-France
LinkedIn followers
2,609

As animal lovers, we all want the best for our furry companions. Like for us humans, having access to healthy and adapted food is essential for our pets’ well-being. So in 2018, we decided to create our dream pet food experience and we launched Hector Kitchen! We provide high quality food, tailored for the pets’ specific needs, delivered directly to your doorstep. And that’s not all; at Hector Kitchen, our mission is to make your life easier, helping you better know your four-legged friend. Using the power of data, technology and innovation, we follow your pet’s needs throughout his life, and share with you precious information to make you a better, more informed pet owner.

Offices: 10, Rue de Penthièvre, Paris, Île-de-France 75008, FR

Animal FeedRetailPetFood and Beverage
View all jobs at Hector Kitchen

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