New York, New York, United States · Hybrid
$70k–$125k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: Operational Transformation, Process Improvement, Change Management, Media Agency Workflows, Stakeholder Engagement
United States · Hybrid
$150k–$250k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: Marketing Analytics, Data Strategy, Audience-Based Marketing, Client Relationship Management, Strategic Advisory
New York, New York, United States · Hybrid
$40k–$75k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: Media Planning, Media Buying, Negotiation, Ratings Estimation, MediaOcean
New York, New York, United States · Hybrid
$50k–$95k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: TV Media Investment, OLV Media Investment, Budget Management, Media Negotiation, Client Relationship Management
Los Angeles, California, United States · Hybrid
$50k–$95k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: Paid Social Media Management, Campaign Optimization, Team Leadership, Digital Strategy, Budget Pacing
Burbank, California, United States · Hybrid
$50k–$95k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: Budget Management, Financial Operations, Excel Proficiency, Variance Analysis, Billing Cycle Management
New York, New York, United States · Hybrid
$50k–$95k/yr
The Company: Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in r…
Skills: Branded Content, Integrated Partnerships, Project Management, Client Service, Account Management
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Lead the design and implementation of operational improvements and AI-enabled workflows across media teams. Act as a strategic bridge between Media, Data Operations, and AI Automation to simplify processes and drive measurable business impact.
Requires proven experience leading operational transformation and organizational change within media agency workflows. Candidates must possess exceptional communication skills and experience collaborating with technology, data, and AI-focused teams.
The Company:
Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.
Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.
The Associate Director, Media Operations will lead the design, implementation, and adoption of operational improvements across a large piece of business. This role serves as the strategic bridge between Media teams, Data Operations, and the AI Automation & Architecture organization—working in close partnership with the Associate Director of AI Automation & Architecture to translate business challenges into scalable operating model improvements and AI-enabled ways of working.
This leader will identify opportunities to simplify workflows, eliminate inefficiencies, standardize processes, and improve collaboration across Media. The role will drive transformation initiatives from concept through implementation, ensuring new processes, tools, and automation solutions generate measurable business impact while improving the experience of teams across the organization
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.
This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.
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Hearts & Science, an Omnicom Media Group agency, transforms data signals into meaningful connections between brands and consumers that drive exponential growth. Purpose-built for the world of personalized digital marketing and powered by the Omni marketing orchestration system, Hearts & Science draws on the vast expertise and resources of the OMG platform to deliver media solutions that enable brands to create and strengthen emotional connections with their consumers across all attention touchpoints, driving loyalty, share of mind and share of wallet. Launched in New York in 2016, Hearts & Science currently has 43 offices around the globe serving the world’s leading brands across a broad spectrum of categories - including automotive, biotech, beauty, CPG, entertainment, fashion, financial services, health & fitness, travel & hospitality, and telecom.
Offices: 195 Broadway, 8th Floor, New York, NY 10007, US
Hearts & Science, an Omnicom Media Group agency, transforms data signals into meaningful connections between brands and consumers that drive exponential growth. Purpose-built for the world of personalized digital marketing and powered by the Omni marketing orchestration system, Hearts & Science draws on the vast expertise and resources of the OMG platform to deliver media solutions that enable brands to create and strengthen emotional connections with their consumers across all attention touchpoints, driving loyalty, share of mind and share of wallet. Launched in New York in 2016, Hearts & Science currently has 43 offices around the globe serving the world’s leading brands across a broad spectrum of categories - including automotive, biotech, beauty, CPG, entertainment, fashion, financial services, health & fitness, travel & hospitality, and telecom.
Offices: 195 Broadway, 8th Floor, New York, NY 10007, US
