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Jobs at Hawthorne Global Aviation Services (Now Hiring) — 3 open

Hawthorne Global Aviation Services logoHawthorne Global Aviation Services

Customer Service Representative

Sarasota, Florida, United States · On-site

$17/hr

Mid level

Ascension FBO – Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a C…

Skills: Customer Service, Interpersonal Communication, Verbal Communication, Ms Word, Ms Excel

Hawthorne Global Aviation Services logoHawthorne Global Aviation Services

Line Service Technician

Cody, Wyoming, United States · On-site

$17/hr

Entry level

Ascension FBO - Line Service Technician ARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy working outdoors with plenty of variety? As a Line Servi…

Skills: Aircraft Fueling, Aircraft Towing, Wing Walking, Aircraft Marshaling, Customer Service

Hawthorne Global Aviation Services logoHawthorne Global Aviation Services

Customer Service Representative - Part Time

Sioux City, Iowa, United States · On-site

$17/hr

Mid level

Ascension FBO – Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a C…

Skills: Customer Service, Communication, Invoicing, MS Word, MS Excel

Hawthorne Global Aviation Services logo

Customer Service Representative

Hawthorne Global Aviation Services

Sarasota, Florida, United States • On-site

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Mid level

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  • $17/hr
  • Full-time
  • high school
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Provide high-quality customer support including hotel and transportation assistance and the coordination of aircraft fuel and hangar services. Manage customer invoices and maintain proactive communication with team members and clients to ensure a positive experience.

Requirements

Requires a minimum of 2 years of customer service experience and a High School Diploma or GED. Candidates must possess a professional demeanor, strong communication skills, and proficiency in MS Word and Excel.

Full job description

Ascension FBO – Customer Service Representative

ARE YOU INTERESTED IN WORKING IN AVIATION? 

Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric?  As a Customer Service Representative, you will be an integral part of providing outstanding customer experience. 

Job Responsibilities:

  • Provide assistance to customers with questions, concerns, and assistance with hotel reservations, directions to local attractions, and transportation.
  • Coordinate aircraft services such as fuel and hangar storage.
  • Effective communication with team members via radio and other means of communication.
  • Pro-active interaction with customers to ensure their experience is positive.
  • Educate customers on pricing and programs.
  • Process customer invoices.

 Position Requirements:

  • Minimum 2 years customer service experience
  • High School Diploma or General Education Degree (GED). 
  • Polished and professional demeanor.
  • Team player with a collaborative attitude.
  • Ability to thrive in an environment with strong standard operating principles, customer centric and safety first culture.
  • Excellent interpersonal and verbal communication skills. 
  • Good working knowledge of MS Word and MS Excel
  • Stable job history

Physical Requirements:

  • Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, and grasping actions.
  • May be required to work overtime, nights, weekends.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Afternoon/Evening Shift: 2:00 PM – 10:00 PM, including weekend availability.

Related keywords

AviationBusiness AviationFBOCustomer ExperienceAircraft ServicesFuel CoordinationHangar StorageInvoicingMs WordMs ExcelCustomer CentricSafety Culture

About Hawthorne Global Aviation Services

LinkedInVisit site

Building Customer Loyalty One Experience At A Time™

Industry
Airlines and Aviation
Company size
201-500 employees
Founded
1932
Headquarters
N. Charleston, SC
LinkedIn followers
1,918

Hawthorne a premier network of FBOs in North America. Headquartered in Charleston, SC with roots going back to its first FBO in 1932, Hawthorne is a world class aviation services company and leader in aviation services and airport management. Our goal is to Build customer loyalty one experience at a time.

Offices: 3955 Faber Place, Suite 301, N. Charleston, SC 29405, US

Air Transportation
View all jobs at Hawthorne Global Aviation Services

About Hawthorne Global Aviation Services

LinkedInVisit site

Building Customer Loyalty One Experience At A Time™

Industry
Airlines and Aviation
Company size
201-500 employees
Founded
1932
Headquarters
N. Charleston, SC
LinkedIn followers
1,918

Hawthorne a premier network of FBOs in North America. Headquartered in Charleston, SC with roots going back to its first FBO in 1932, Hawthorne is a world class aviation services company and leader in aviation services and airport management. Our goal is to Build customer loyalty one experience at a time.

Offices: 3955 Faber Place, Suite 301, N. Charleston, SC 29405, US

Air Transportation
View all jobs at Hawthorne Global Aviation Services

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