Description Becoming a Hawkers Asian Street Food HOST is about so much more than receiving amazing benefits, working in a fun restaurant, and eating delicious food. While we offer all those things and more, being a Hawke…
Skills: Guest Service, Communication, Seating Software, POS Operation, Time Management
Description Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team mem…
Skills: Customer Service, Order Taking, Menu Knowledge, POS System Operation, Payment Processing
Description Becoming a Hawkers team member is about so much more than receiving amazing benefits, working in a fun atmosphere, and eating delicious food. While we offer all those things and more, being a Hawkers team mem…
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$15/hr–$18/hr
Full-time
Competitive Wages, Vacation Time, Dining Discounts, Career Advancement Opportunities
Posted 63d ago
~40 hrs/week
Responsibilities
The Host is responsible for welcoming guests, managing the seating flow using software, and ensuring a positive first and last impression. They also handle phone calls, take to-go orders, and maintain the cleanliness of the host stand and guest areas.
Requirements
Candidates must be at least 18 years old and capable of meeting physical demands, including standing for long periods and lifting up to 20 lbs. No specific prior experience is listed, but a friendly and responsive demeanor is required.
Full job description
Description
Becoming a Hawkers Asian Street Food HOST is about so much more than receiving amazing benefits, working in a fun restaurant, and eating delicious food. While we offer all those things and more, being a Hawkers HOST is about being part of something adventurous. Something fresh. Something vibrant. It is about working on a team full of motivated people who wake up every day ready make genuine connections in our everyday moments with guests.
The primary responsibility of our HOST is to spark an adventurous dining experience that leaves guests craving their return to Hawkers. You must always be friendly and responsive, with both guests and peers. You will ensure an exceptional dining experience for all our guests.
Each Host will demonstrate excellence in guest service. You are the first and lasting impression of the food, service, and vibe of the restaurant through your genuine connection with our guests.
What’s in it for you?
Highly Competitive Wages
Benefits and Vacation Time for Full-Time Team Members
Exclusive Dining Discounts
Unlimited Growth & Career Advancement Opportunities
Requirements
Welcome and connect with guests, making all guests feel comfortable and confident that you are there to personally take care of them.
Estimate wait time for guests to be seated using the seating software
Text guests with the seating software or call out the name and number of the party when their table becomes available.
Accommodate special seating requests for guests whenever possible. Involve a manager for special seating requests.
Seat guests based on their preference, and balance customer flow through each server section.
Provide guests with a menu, and their server’s name, and introduce the specialty drinks/dessert menu.
Inspect the table for proper presentation and completeness.
Relay messages to servers and server assistants as needed.
Thank guests as they leave and invite them to return.
Perform side work at the start, during, and end of each shift, as required by service station assignment.
Maintain clean and organized service areas, guest areas, and Host stand.
Interact with guests while they are waiting for a table and being seated and while walking them to their table.
Bring menus, napkins, boosters, chairs, etc. to the table while seating guests.
Answer the telephone in a prompt and courteous manner.
Take ‘To-Go’ orders if necessary, or as directed by Leadership.
Operate the POS.
Make a conscious effort to foresee any special items a guest may require; assist with accommodation of special guest needs.
Must be at least 18 years of age.
Physical Demands:
Must be able to frequently stand, walk, bend, squat, and reach above shoulder level.
Must be able to lift/carry up to 20 lbs.
Related keywords
HospitalityFront Of HouseGuest RelationsPOSSeating SoftwareRestaurant OperationsCustomer ExperienceTo-Go OrdersAsian Street Food
It all started when four best friends with family roots in Malaysia, Hong Kong, Vietnam and exotic … Winter Haven, Florida, decided to bring the bold flavors of Asian street food to the streets of Orlando in 2011. More than a decade later, Hawkers Asian Street Food now spans multiple locations across the country serving up your next favorite dishes.
Our entire Hawkers family is made up of talented team members who each exemplify our mantra: Be Disruptive. Always Care. Never Compromise. We are dedicated teammates, motivated creators, and we wake up every day ready to take our guests on the adventure of a lifetime.
Sound like you? Then come join the fam! We welcome you with open arms. Whatever your passion, there’s a Hawkers career path waiting for you.
#HawkersWay
Offices: 54 W Church St, Orlando, Florida 32801, US · 1103 Mills Ave N, Orlando, Florida 32803, US · 1235 Central Avenue, St. Petersburg, FL 33705, US · 9100 Conroy Windermere Rd, Windermere, Florida 34786, US · 661 Auburn Ave NE, Atlanta, Georgia 30312, US
Restaurants HospitalityCasual Diningand Food and BeverageHospitalityRestaurantsFood and Beverage
It all started when four best friends with family roots in Malaysia, Hong Kong, Vietnam and exotic … Winter Haven, Florida, decided to bring the bold flavors of Asian street food to the streets of Orlando in 2011. More than a decade later, Hawkers Asian Street Food now spans multiple locations across the country serving up your next favorite dishes.
Our entire Hawkers family is made up of talented team members who each exemplify our mantra: Be Disruptive. Always Care. Never Compromise. We are dedicated teammates, motivated creators, and we wake up every day ready to take our guests on the adventure of a lifetime.
Sound like you? Then come join the fam! We welcome you with open arms. Whatever your passion, there’s a Hawkers career path waiting for you.
#HawkersWay
Offices: 54 W Church St, Orlando, Florida 32801, US · 1103 Mills Ave N, Orlando, Florida 32803, US · 1235 Central Avenue, St. Petersburg, FL 33705, US · 9100 Conroy Windermere Rd, Windermere, Florida 34786, US · 661 Auburn Ave NE, Atlanta, Georgia 30312, US
Restaurants HospitalityCasual Diningand Food and BeverageHospitalityRestaurantsFood and Beverage