Piqua, Ohio, United States · On-site
Description Hartzell Propeller was founded in 1917 and is headquartered in Piqua, Ohio. Hartzell Propeller is the global leader in advanced aircraft propeller design and manufacturing technology for general aviation appl…
Skills: Technical troubleshooting, Engineering evaluation, Quality assurance, Product improvement, Process optimization
Piqua, Ohio, United States · On-site
Description Hartzell Propeller is the leading manufacturer of aircraft propeller systems for general aviation, supplying propeller systems for aircraft manufacturers and modifiers around the world. We are a small, team-o…
Skills: CNC Machining, Millturn, Multi-Axis Machines, Swiss Machines, Integrex
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The Propeller Quality Technician is responsible for managing new product returns and conducting engineering evaluations to resolve technical service issues. They will also contribute to product improvement, testing, and process optimization while maintaining tooling and equipment.
Candidates should have at least 4 years of technical support experience and a strong background in troubleshooting and cross-functional collaboration. An associate's degree or equivalent technical training is preferred.
Description
Hartzell Propeller was founded in 1917 and is headquartered in Piqua, Ohio. Hartzell Propeller is the global leader in advanced aircraft propeller design and manufacturing technology for general aviation applications – both piston engine and turboprop – as well as custom propulsion solutions for electric, hybrid-electric aircraft and advanced air mobility programs. In 2021, Hartzell Propeller acquired Tanis Aircraft Products to expand Hartzell’s heating products and expanded its offerings in the experimental propeller market with the acquisition of Whirlwind Propeller in 2024. Hartzell expanded its offerings in the MRO market with 2024 acquisitions of American Propeller Service, Texas Aircraft Propeller and Tiffin Aire Inc.
Hartzell Service Center is seeking a technical support resource who is responsible for managing new product returns and conducting engineering evaluations related to service issues within our repair station. This role offers a diverse workload, combining routine responsibilities with special projects and assignments. The ideal candidate enjoys variety in their workday and is comfortable adapting to changing priorities and challenges.
Requirements
Education/Experience
· Deep expertise in company products, systems, and troubleshooting processes
· Experience working cross-functionally with engineering, product, and QA teams
· Associate’s degree or equivalent technical training preferred
· 4+ years of technical support or related experience
· Works under minimal supervision
· Advanced technical troubleshooting and escalation support
· Cross-functional issue analysis and resolution
· Product feedback and improvement input
· Training and mentoring
· Support process improvement
· Customer communication and case management
· Advanced product knowledge
· Proficient Computer Skills: Microsoft Office including Outlook, Word, Excel, and Power Point
· Excellent Communication Skills: both verbal and written
· Experience with Process Standards – Demonstrated ability to read, understand and execute to written instruction
We are a team that prides ourselves on a culture that supports shared values of empowerment, accountability, drive, integrity, and respect. Our team shares a deep commitment to safety, collaboration, and a love for all things aviation. We offer a comprehensive benefits package to support your well-being and professional growth including medical, dental, vision, paid time off, life insurance, 401(K) plans with employer match, company provided Growth Participation Units (GPU) and so much more. Our GPU benefit is unique to the industry and encourages all employees to think like owners and receive future financial reward for contributions to business growth. Join our team to be part of a culture that encourages growth and development and celebrates our success.
Hartzell Propeller has a pre-employment and random Federal Drug & Alcohol Testing requirement and tests for marijuana, cocaine, opioids, amphetamines and phencyclidine in addition to alcohol.
Equal Opportunity Employer/Protected Veteran/Disability/E-Verify
Built On Honor Since 1917. A Signia Aerospace company.
Hartzell Propeller Inc. is the global leader in advanced aircraft propeller and airplane propeller design and aircraft propeller and airplane propeller manufacturing technology. Because of our concentration and commitment to propeller driven aviation, we are the supplier of choice for nearly every major aircraft manufacturer. The company traces its history to 1914 when a relationship between Orville Wright and Robert Hartzell led to the manufacture of the first Hartzell airplane propeller in 1917. The company’s founding principle of “Built on Honor” has been central to our corporate values from the very beginning. Today, Hartzell aircraft propellers are produced using an innovative blend of sophisticated engineering analytics, certification skills and world class manufacturing technologies. We design for safety, performance and reliability. After more than nine decades of experience, we have unmatched engineering expertise and we offer a wide range of products that utilize both aerospace grade alloys and advanced structural composites. We enjoy exclusive relationships with dozens of manufacturers in the United States and around the world. Hartzell aircraft and airplane propellers are designed for use on virtually all of today’s power plants. Our current product line includes 2- through 6-bladed propellers for general aviation through turboprop class aircraft, with engine ratings that range from 80 to 2,180 hp. We have expanded our product line to include propeller systems for hovercraft and wing-in-ground effect (WIG) craft. In addition to aircraft and airplane propellers, Hartzell also offers its own line of aircraft and airplane propeller controls (governors), spinners and de-ice systems.
Offices: One Propeller Place, Piqua, Ohio 45356, US
Built On Honor Since 1917. A Signia Aerospace company.
Hartzell Propeller Inc. is the global leader in advanced aircraft propeller and airplane propeller design and aircraft propeller and airplane propeller manufacturing technology. Because of our concentration and commitment to propeller driven aviation, we are the supplier of choice for nearly every major aircraft manufacturer. The company traces its history to 1914 when a relationship between Orville Wright and Robert Hartzell led to the manufacture of the first Hartzell airplane propeller in 1917. The company’s founding principle of “Built on Honor” has been central to our corporate values from the very beginning. Today, Hartzell aircraft propellers are produced using an innovative blend of sophisticated engineering analytics, certification skills and world class manufacturing technologies. We design for safety, performance and reliability. After more than nine decades of experience, we have unmatched engineering expertise and we offer a wide range of products that utilize both aerospace grade alloys and advanced structural composites. We enjoy exclusive relationships with dozens of manufacturers in the United States and around the world. Hartzell aircraft and airplane propellers are designed for use on virtually all of today’s power plants. Our current product line includes 2- through 6-bladed propellers for general aviation through turboprop class aircraft, with engine ratings that range from 80 to 2,180 hp. We have expanded our product line to include propeller systems for hovercraft and wing-in-ground effect (WIG) craft. In addition to aircraft and airplane propellers, Hartzell also offers its own line of aircraft and airplane propeller controls (governors), spinners and de-ice systems.
Offices: One Propeller Place, Piqua, Ohio 45356, US
