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Jobs at Hanwha Vision America (Now Hiring) — 8 open

Hanwha Vision America logoHanwha Vision America

Customer Success Specialist

Houston, Texas, United States · On-site

Mid level

Ti Title: Customer Success Specialist Location: Houston, TX – Work on site 5 days a week ***Must have Physical Security Experience to be considered*** Hanwha Vision America is an affiliate of the Hanwha Group, a Fo…

Skills: Physical Security, Network Video Surveillance, VMS Systems, IP Technology, Analog Technology

Hanwha Vision America logoHanwha Vision America

Corporate Brand Ambassador & Host

Teaneck Township, New Jersey, United States · On-site

Senior

Position Summary: Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an industry-leading provider of advanced network video surveillance products. These include IP cameras, st…

Skills: On-Camera Hosting, Interviewing, Public Speaking, Storytelling, Presentation Skills

Hanwha Vision America logoHanwha Vision America

Sales Operations Coordinator

Teaneck Township, New Jersey, United States · Hybrid

$25/hr–$30/hr

Mid level

Title: Sales Operation Coordinator (Temp) Location: Teaneck, NJ Hire will be through 3rd party agency Position Summary: Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an i…

Skills: Sales Coordination, CRM Management, Sales Quotations, Data Integrity, Lead Tracking

Hanwha Vision America logoHanwha Vision America

Repair Center Technician

Englewood, New Jersey, United States · On-site

$28/hr–$30/hr

Entry level

Job Description Title: Repair Technician Location: Englewood, NJ Hire will be through 3rd party agency Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA …

Skills: Electronics Repair, Troubleshooting, Component-level Repair, Module-level Repair, Functional Testing

Hanwha Vision America logoHanwha Vision America

Regional Sales Manager

Pleasanton, California, United States · On-site

$100k–$110k/yr

Senior

Regional Sales Manager Location: Northern California Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillan…

Skills: Sales Strategy, Account Management, Interpersonal Communication, Leadership, Analytical Skills

Hanwha Vision America logoHanwha Vision America

Procurement Coordinator

Teaneck Township, New Jersey, United States · Hybrid

$28/hr–$31/hr

Mid level

Job Title: Procurement Coordinator (Temp) Location: Teaneck, NJ – Hybrid Hire will be through a 3rd party agency Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is…

Skills: Procurement Data Analysis, Purchase Order Management, Vendor Management, Microsoft Excel, ERP Systems

Hanwha Vision America logoHanwha Vision America

Supply Chain Management Data Analyst

Teaneck, New Jersey, United States · On-site

$90k–$100k/yr

Mid level

Title: Supply Chain Management Data Analyst Location: Teaneck, NJ Fluent in both Korean and English Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is …

Skills: Supply Chain Analysis, Demand Forecasting, Inventory Management, SAP, Microsoft Excel

Hanwha Vision America logoHanwha Vision America

NSI Strategic Account Manager

Teaneck Township, New Jersey, United States · Remote OK

$100k–$120k/yr

Senior+

Hanwha Vision America (HVA), formerly known as Hanwha Techwin, is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, inclu…

Skills: B2B Sales, Account Management, Strategic Planning, Executive Relationship Management, Business Development

Hanwha Vision America logo

Customer Success Specialist

Hanwha Vision America

Houston, Texas, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

Manage the Hanwha Innovation and Technology Experience Center (HITE) by maintaining products and conducting customer demonstrations. Provide technical pre-sales support to the regional sales team, including reviewing specifications and providing competitor cross-over BOMs.

Requirements

Requires physical security experience and a strong understanding of network-based security systems and VMS platforms. A bachelor's degree in Electrical Engineering, Computer Science, or a related technology field is strongly preferred.

Full job description

Ti

Title: Customer Success Specialist

Location: Houston, TX – Work on site 5 days a week

Must have Physical Security Experience to be considered

Hanwha Vision America is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports.

The HITE Engineer (CSS) will be responsible for the Hanwha Innovation and Technology Experience Center and will be required to be at the HITE for all customer meetings. This person has the responsibility to manage all the existing products and update the product when a new product is introduced by Hanwha Vision. This person, while not hosting and helping the sales teams with customers at the HITE or maintenance of it, will support the region to provide accurate specification interpretations that drive the technical evaluation portion of the sales process. This position requires the candidate to maintain contact with all of Hanwha Vision America’s sales personnel within the region of responsibility. 

Main responsibility will be to work with each salesperson and support their opportunities in a technical capacity to secure the sales. This would include reviewing Hanwha system tools and device managers, reviewing specifications or RFPs, and providing cross-over BOMs of competitors’ bids. The Customer Success Specialist will take direction from the RSD/VP on where they are best suited to support the sales team and would be required to be trained, along with the FAE/SSE group, on occasion, to be up to speed on the latest products, technologies, or sales and technical techniques. There will be a need when this person is supporting customers and dealers in the field or at their locations.

Key Responsibilities:

  • Responsible for maintaining the HITE for demonstrating operation, updating, and presenting Hanwha’s video product to integrators, consultants, engineers, and end users
  • Administrate all aspects of the HITE, from keeping the product current to updating and running it well. Programming features to allow customers to see the benefit of the product. 
  • Support the regional field for pre-sales tasks as listed in the job description
  • Being able to provide training and sales presentations to system integrators and customers
  • Provide a weekly report on sales activity on what transpired within the week and what Hanwha Vision America needs to improve upon at the HITE and our product line 

 Qualifications:

  • Good understanding of network-based security systems, and industry VMS systems and setup (Hanwha Wave, Milestone, Genetec, and others)
  • Proven ability to articulate IP, Network, and analog technology, product features, and benefits to both business and technical users 
  • Must be able to identify all of the relevant technical issues to ensure complete customer satisfaction through all stages of the sales and most of the installation process 
  • Proven ability to establish and maintain strong positive relationships throughout the sales cycle internally and externally
  • BA/BS in Electrical Engineering, Electrical Technology, Physical Sciences, Computer Science, Networking, or other Technology degree is strongly preferred, or work experience. Any design capability is a plus in Vizio/CAD/BIM/REVIT
  • Work with the property management to make sure the HITE is temperature controlled, food and coffee are available, and there is access to the HITE

 Physical Demands:

  •  Sitting/Travel: The role requires extended periods of sitting, including time spent traveling by car or plane, attending meetings, and working on a laptop or mobile devices while in offices, client locations, or remote settings. 
  • The position also involves periods of standing and walking during client visits and events.

Hanwha Vision America provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Related keywords

Physical SecurityIP CamerasVideo Management SystemsVMSHanwha WaveMilestoneGenetecNetwork SecurityBOMRFPTechnical EvaluationElectrical EngineeringComputer ScienceNetworkingCADBIM

About Hanwha Vision America

LinkedInVisit site

Proven technology. Unrivaled performance. Trusted partner.

Industry
Security and Investigations
Company size
201-500 employees
Founded
1977
Headquarters
Teaneck, NJ
LinkedIn followers
46,847

Hanwha Vision offers a comprehensive line of security and video surveillance solutions which include IP cameras that support up to 8K resolution, a video management system, video and audio analytics, multi-sensor technologies and device integration with a host of 3rd party application providers. Our intelligent surveillance solutions are used globally, securing people, property and data across a range of industries including retail, transportation, education, banking, healthcare, hospitality, airports and more.

Offices: 500 Frank W. Burr Blvd., Suite 43, Teaneck, NJ 07666, US

Surveillance CamerasSecurity SolutionsPerformanceIP VIdeoCCTVSecurity Camerasvideo surveillancevideo surveillance systemssecurity camera systemsAI video surveillance
View all jobs at Hanwha Vision America

About Hanwha Vision America

LinkedInVisit site

Proven technology. Unrivaled performance. Trusted partner.

Industry
Security and Investigations
Company size
201-500 employees
Founded
1977
Headquarters
Teaneck, NJ
LinkedIn followers
46,847

Hanwha Vision offers a comprehensive line of security and video surveillance solutions which include IP cameras that support up to 8K resolution, a video management system, video and audio analytics, multi-sensor technologies and device integration with a host of 3rd party application providers. Our intelligent surveillance solutions are used globally, securing people, property and data across a range of industries including retail, transportation, education, banking, healthcare, hospitality, airports and more.

Offices: 500 Frank W. Burr Blvd., Suite 43, Teaneck, NJ 07666, US

Surveillance CamerasSecurity SolutionsPerformanceIP VIdeoCCTVSecurity Camerasvideo surveillancevideo surveillance systemssecurity camera systemsAI video surveillance
View all jobs at Hanwha Vision America

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