Clera home
·Dashboard

Jobs at Hampton Inn Manhattan-Chelsea (Now Hiring) — 2 open

Hampton Inn Manhattan-Chelsea

Guest Service Agent

New York, New York, United States · On-site

Entry level

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coord…

Skills: Guest Relations, PMS Systems, Reservation Management, Payment Processing, Bookkeeping

Hampton Inn Manhattan-Chelsea

Accepting Applications - Hourly Hotel Positions

New York, New York, United States · On-site

Entry level

Overview Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity em…

Skills: Engineering, Food and Beverage Service, Front Office Operations, Housekeeping

Guest Service Agent

Hampton Inn Manhattan-Chelsea

New York, New York, United States • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Health Insurance, Paid Time Off, 401k Company Match, Daily Pay
  • Posted 4d ago
  • Apply by Jul 23
  • ~40 hrs/week

Responsibilities

Greet and register guests while managing reservations, payments, and room assignments. Resolve guest complaints and perform bookkeeping activities to ensure overall guest satisfaction.

Requirements

A high school diploma or equivalent is preferred, and previous customer service experience is required. Knowledge of Property Management Systems (PMS) is preferred.

Full job description

Overview

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

 

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

 

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

 

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

Related keywords

PMSHospitalityGuest ServicesFront DeskHotel ManagementOSHAMSDSCustomer SatisfactionBookkeepingReservation System

About Hampton Inn Manhattan-Chelsea

LinkedInVisit site
Industry
Hospitality
Company size
11-50 employees
Headquarters
New York, New York
LinkedIn followers
124

Welcome to the newly renovated Hampton Inn Manhattan-Chelsea hotel, located 17 minutes from Newark International Airport. Our hotel is located in the trendy district of Chelsea, bordering the West Village and Midtown Manhattan. Visit famous attractions such as Madison Square Garden, Times Square, Central Park and the Statue of Liberty. The Jacob Javits Convention Center is less than a mile away, and Goldman Sachs and Dow Jones are a short walk away. Take the family to the Chelsea Piers Sports & Entertainment Complex for golf, bowling, rock-climbing and skating. Enjoy major brand shopping, wonderful international restaurants, Greek Revival Architecture and interesting galleries, all close to the hotel. Relax in a modern guest room with thoughtful amenities for work and relaxation such as a clean and fresh Hampton bed®, 42-inch HDTV, coffeemaker and free WiFi. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run™ Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go. Get down to work in the 24-hour business center and maintain your exercise regimen in the fitness center. The 24-hour Suite Shop stocks snacks, beverages and travel essentials you need on the road.

Offices: 108 West 24th Street, New York, New York 10011, US

View all jobs at Hampton Inn Manhattan-Chelsea

About Hampton Inn Manhattan-Chelsea

LinkedInVisit site
Industry
Hospitality
Company size
11-50 employees
Headquarters
New York, New York
LinkedIn followers
124

Welcome to the newly renovated Hampton Inn Manhattan-Chelsea hotel, located 17 minutes from Newark International Airport. Our hotel is located in the trendy district of Chelsea, bordering the West Village and Midtown Manhattan. Visit famous attractions such as Madison Square Garden, Times Square, Central Park and the Statue of Liberty. The Jacob Javits Convention Center is less than a mile away, and Goldman Sachs and Dow Jones are a short walk away. Take the family to the Chelsea Piers Sports & Entertainment Complex for golf, bowling, rock-climbing and skating. Enjoy major brand shopping, wonderful international restaurants, Greek Revival Architecture and interesting galleries, all close to the hotel. Relax in a modern guest room with thoughtful amenities for work and relaxation such as a clean and fresh Hampton bed®, 42-inch HDTV, coffeemaker and free WiFi. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run™ Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go. Get down to work in the 24-hour business center and maintain your exercise regimen in the fitness center. The 24-hour Suite Shop stocks snacks, beverages and travel essentials you need on the road.

Offices: 108 West 24th Street, New York, New York 10011, US

View all jobs at Hampton Inn Manhattan-Chelsea

Similar companies hiring

Marriott International Hotels, Inc. (12051)Accor (6718)Hilton (3414)Healthcare Services Group, Inc (3280)Whitbread (2316)Four Seasons (1527)Minor Hotels (1395)IHG Hotels & Resorts (1265)Marcus Corporation (1182)Landry's (1024)Caesars Entertainment (963)Hilton Grand Vacations (920)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty