Job Description: Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistant / Server . The position of Service Assistant is the backbone of the Front of House. The goal is to help ma…
Job Description: Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistant / Server . The position of Service Assistant is the backbone of the Front of House. The goal is to help ma…
Skills: Food Running, Table Resetting, Guest Service, Beverage Knowledge, Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Accident Insurance, Employee Assistance Program, Mental Health Services
Posted 65d ago
~40 hrs/week
Responsibilities
The Server Assistant supports the front-of-house operations by running food, cleaning and resetting tables, and assisting bartenders. They are responsible for maintaining a high level of service and ensuring a positive guest experience.
Requirements
Candidates must be able to communicate effectively, lift up to 50 lbs, and stand for extended periods in a fast-paced environment. Ability to follow safety guidelines and maintain a professional appearance is required.
Full job description
Job Description:
Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistant / Server . The position of Service Assistant is the backbone of the Front of House. The goal is to help maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar, SAs are responsible for being the primary food runners, as well as cleaning and resetting tables. Fully trained Server Assistants will have the opportunity to move into a Bartender position, which results in an increase in responsibility and expected wages!
What you’ll do in this role:
Acquaint yourself with our menu, current specials, and cuisine. We'll provide all the info you need to succeed!
Learn about beer, wine, and cocktails through peer-led beverage training
Be present and active on the floor, assisting with running side work
Bus and reset tables, polish glassware, stock supplies
Assist Bartenders with all aspects of service to enhance the guest experience
Deliver food to our guests and explain each dish
Receive, organize, and deliver curbside orders to guests waiting outside
Why You’ll Love Working With Us
Medical / Dental / Vision / Accident insurance options available
Employee Assistance Program with mental health services available
Employer Matched 401k Savings plan
Opportunity to grow -- we promote from within almost exclusively
Dining discounts
Basic Qualifications
Must be able to effectively communicate with guests and other employees
Detect and identify safety issues, and comply with safety guidelines and standards
Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
Must have the ability to stand and walk for extended periods
Bend, stoop, and reach to access various areas and items
Ability to work in a fast-paced, high-pressure environment
Ability to work in a variety of temperatures, both hot and cold
Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
Move quickly and efficiently to respond to customer needs
Ability to work in close proximity to coworkers in a crowded kitchen or serving area
Tolerate exposure to potential allergens and food odors
Maintain a professional and hygienic appearance, including proper uniform and personal grooming
Understand directives and communicate effectively with Leadership and coworkers
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
The Hai Experience
Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It’s about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.
Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:
We’re all about sharing—sharing food and sharing memories.
Industry
Restaurants
Company size
501-1,000 employees
Founded
2003
Headquarters
Austin, Texas
LinkedIn followers
5,168
Hai Hospitality is a restaurant group based in Austin, Texas. Our restaurants include uchi, uchiko, uchibā, and LORO.
We have a passion for creating food using the freshest ingredients in ways that defy expectations. We value culinary innovation with an approachable vibe. We strive to serve each and every guest with an attentive and knowledgeable staff. We have a passion for design and architecture that results in thoughtfully designed environments.
Hai Hospitality was created in 2015 as a way to broaden the definition of who we are as a restaurant group, and to give each of the restaurants the space to create and cultivate their own identities.
Hai Hospitality supports each restaurant in a variety of capacities so that each location has the freedom to grow while still being part of the bigger family—a family that has a common set of core values, a shared vision for food, service, and design, and a collective pool of knowledge and expertise that we can apply regardless of where we call home.
Offices: 1306 W Oltorf st, Austin, Texas 78704, US · 2115 S Lamar Blvd, Austin, TX 78704, US · 1812 N Haskell Ave, Dallas, Texas 75204, US · 1001 W 11th St, Houston, Texas 77008, US · 14999 Montfort Dr, Dallas, Texas 75254, US
We’re all about sharing—sharing food and sharing memories.
Industry
Restaurants
Company size
501-1,000 employees
Founded
2003
Headquarters
Austin, Texas
LinkedIn followers
5,168
Hai Hospitality is a restaurant group based in Austin, Texas. Our restaurants include uchi, uchiko, uchibā, and LORO.
We have a passion for creating food using the freshest ingredients in ways that defy expectations. We value culinary innovation with an approachable vibe. We strive to serve each and every guest with an attentive and knowledgeable staff. We have a passion for design and architecture that results in thoughtfully designed environments.
Hai Hospitality was created in 2015 as a way to broaden the definition of who we are as a restaurant group, and to give each of the restaurants the space to create and cultivate their own identities.
Hai Hospitality supports each restaurant in a variety of capacities so that each location has the freedom to grow while still being part of the bigger family—a family that has a common set of core values, a shared vision for food, service, and design, and a collective pool of knowledge and expertise that we can apply regardless of where we call home.
Offices: 1306 W Oltorf st, Austin, Texas 78704, US · 2115 S Lamar Blvd, Austin, TX 78704, US · 1812 N Haskell Ave, Dallas, Texas 75204, US · 1001 W 11th St, Houston, Texas 77008, US · 14999 Montfort Dr, Dallas, Texas 75254, US