Duncan, South Carolina, United States · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life-at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Di…
Skills: Technical service management, Team leadership, Customer satisfaction, Installation management, Preventive maintenance
London, England, United Kingdom · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: Industrial doors, Sectional doors, Roller shutters, Fault finding, Diagnostic skills
Hampshire, England, United Kingdom · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: Industrial doors, Sectional doors, Roller shutters, Fault finding, Diagnostic skills
Zlín, Central Moravia, Czechia · Hybrid
At COMINFO, we develop and manufacture high-end speed gates, turnstiles, access control, and time attendance systems. Our solutions secure airports, skyscrapers, and landmark buildings around the world. Behind every succ…
Skills: Financial reporting, Management analysis, Budgeting, Forecasting, Variance analysis
Chicago, Illinois, United States · On-site
*Please only apply to this role if you are based in the Chicago area OR in commutable distance to that location* Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday l…
Skills: Turnstiles Installation, Electrical Installation, Low Voltage Circuitry, High Voltage Circuitry, Electronic Security Systems
Bracknell, England, United Kingdom · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: Industrial doors, Sectional doors, Roller shutters, Fault finding, Diagnostic skills
Lavis, Trentino – Alto Adige/Südtirol, Italy · On-site
$26k–$27k/yr
Panoramica del ruolo A Lavis (TN) è situato il principale stabilimento produttivo Gunnebo Entrance Control in Italia del gruppo Gunnebo, multinazionale svedese leader internazionale nella progettazione, produzione, insta…
Skills: Electromechanical assembly, Wiring, Electrical schematic reading, Mechanical drawing reading, Quality testing
Gurugram, Haryana, India · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: Accounts Payable, Accounts Receivable, Financial Reporting, Account Reconciliation, Variance Analysis
Maresfield, England, United Kingdom · Hybrid
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: Customer Service, Account Management, Sales, Relationship Management, Problem Solving
Madrid, Community of Madrid, Spain · Hybrid
About us Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play a…
Skills: Marketing Strategy, Multi-channel Campaign Management, Lead Generation, Stakeholder Management, Budget Management
Barcelona, Catalonia, Spain · Hybrid
About us Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play a…
Skills: Marketing Strategy, Multi-channel Campaign Management, Lead Generation, Stakeholder Management, Budget Management
Maresfield, England, United Kingdom · Hybrid
About us Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play a…
Skills: Marketing Strategy, Multi-channel Campaign Management, Lead Generation, Stakeholder Management, Budget Management
London, England, United Kingdom · Hybrid
Do you want to be part of creating a safer world? You meet Gunnebo in everyday life — at home, in transit and at work. We are present at airports, offices, public spaces, retail environments and transport hubs. Through s…
Skills: Business Development, Lead Generation, CRM Management, Customer Relationship Management, Pipeline Management
Singapore, Singapore · Hybrid
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit and at work. We are at the airport, where you commute, where you work, play and shop. D…
Skills: Project Management, Technical Support, Installation and Commissioning, Hardware Integration, Risk Assessment
Gurugram, Haryana, India · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: IT Infrastructure Management, ERP System Implementation, Project Management, Information Security Management, ISO 27001
Duncan, South Carolina, United States · On-site
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. …
Skills: SolidWorks, AutoCAD, Microsoft Office, BOM Generation, Mechanical Aptitude
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The Technical Service Manager will lead installation and service teams to ensure high-quality service delivery and customer satisfaction. They are responsible for scheduling maintenance, managing field technician workflows, and collaborating with cross-functional departments to streamline operations.
Candidates must hold a bachelor's degree in engineering, business administration, or a related field. Proven experience in installation management, preferably within the security or technology sector, is required along with strong leadership and communication skills.
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life-at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control.
If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals.
Role Overview
Gunnebo Entrance Control is looking for an experienced Technical Service manager to lead our service team. In this role, you will be responsible for ensuring that all customer service needs are executed smoothly while maintaining high levels of customer satisfaction.
Develop and implement service strategies to optimize customer satisfaction and ensure high-quality service delivery.
Lead and mentor the installation and service teams, ensure they are equipped with the necessary skills and resources.
Communicate effectively with clients to understand their requirements and ensure that all Service requests are provided in a timely fashion.
Coordinate domestic and international shipping for products produced at our plant along with part orders.
Create spare part quotes for customers.
Schedule and coordinate preventive maintenance visits along with reactive services.
Manage filed technician schedule.
Collaborate with cross-functional teams include sales, engineering, and customer support to streamline processes.
Conduct regular training sessions for the team on new technologies and installation practices.
Address and resolve any issues or concerns raised by customers during and after service needs and installation.
Bachelor's degree in engineering, Business Administration, or a related field.
Proven experience in installation management, preferably in the security or technology sector.
Strong leadership skills and the ability to motivate and guide a team.
Excellent customer service and communication skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Sound knowledge of entrance control systems and related technologies.
Strong problem-solving skills and attention to detail.
Willingness to travel as needed for site visits and client meetings.
Medical insurance, dental, vision, short term disability, long term disability, Life, 401K and 401K Match.
Employer Sponsored Basic Life, Short-Term and Long-Term Disability Insurance
Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.
Creating a safer future
Welcoming you to a stadium for the big match. Keeping you safe at an airport on the way to your flight. Guarding your valuable information in a datacentre. Protecting the vulnerable in hospitals. And maintaining your safety in the workplace. Around the world, Gunnebo Entrance Control is the name found on speed gates, revolving doors, turnstiles and security booths in the most demanding environments. Through our global manufacturing network we provide a range of entrance control solutions that set the benchmark for others. A focus on quality for effortless operation that lasts for years. A design flair that lifts your lobby or gateway to welcome visitors. And innovation integration with your existing identification and access control systems. For a safer world, make it Gunnebo Entrance Control.
Offices: The Gatehouse, Michael Way, Ashdown Business Park, Maresfield, East Sussex TN22 2DU, GB
Creating a safer future
Welcoming you to a stadium for the big match. Keeping you safe at an airport on the way to your flight. Guarding your valuable information in a datacentre. Protecting the vulnerable in hospitals. And maintaining your safety in the workplace. Around the world, Gunnebo Entrance Control is the name found on speed gates, revolving doors, turnstiles and security booths in the most demanding environments. Through our global manufacturing network we provide a range of entrance control solutions that set the benchmark for others. A focus on quality for effortless operation that lasts for years. A design flair that lifts your lobby or gateway to welcome visitors. And innovation integration with your existing identification and access control systems. For a safer world, make it Gunnebo Entrance Control.
Offices: The Gatehouse, Michael Way, Ashdown Business Park, Maresfield, East Sussex TN22 2DU, GB
