Strategy & Operations Associate

Department: Marketing

Employment Type: Full Time

Location: Raleigh, NC

Description

Your Day-to-Day

• Evaluate, test, and launch new customer acquisition strategies and tactics across digital and mail channels
• Work directly with senior leaders and partners to prioritize and execute new channel expansion opportunities
• Support continuous optimization of marketing strategies through research and data analysis, making proactive recommendations to improve profitability and growth
• Monitor performance and financial metrics, connecting the dots between campaign execution and P&L impact
• Frame ambiguous problems into clear hypotheses, conduct research / analyses, and recommend actionable solutions
• Partner with the team to hypothesize, test, and launch UX and creative improvements
• Distill complex findings into concise memos, presentations, and discussions that drive executive decision-making
• Seek opportunities to apply AI tools and approaches to enhance efficiency, deepen insights, and accelerate testing and execution.
• Serve as a trusted business partner to senior leadership, clearly communicating financial metrics, risks, and opportunities.

About You

• Bachelor’s degree with strong academic and professional performance.
• 1-3 years of experience in consulting, banking, strategy, or related growth-focused roles.
• Exceptional analytical and problem-solving skills; able to structure complex problems.
• Comfortable working in a fast-paced, entrepreneurial environment.
• Strong communicator who can influence senior executives with data-driven insights.
• AI super-user and comfortable testing new LLMs and AI tools to create efficiencies and unlock opportunities.
• Self-starter with curiosity, drive, and a bias toward action.
• Alignment with our core values: Serve Others, Expect Excellence, Reach for Results, Value Growth, Energize & Engage.
• Experience with digital marketing is a plus, but not required.

Why You Should Join Us

• Results: Guardian Service is scaling rapidly, doubling booked premium month-over-month.
• Opportunity: Personal lines insurance is a massive market ripe for transformation, and we’re investing $100M+ over the next three years to build Guardian Service into a leader.
• Ownership & Impact: You’ll own initiatives that directly affect company performance, with leadership fully aligned around growth.
• Exposure & Learning: Work alongside leaders who have built and scaled businesses, led large teams, and driven results at Fortune 500 companies.
• Career Growth: No cap on advancement or the ability to own high-impact projects.
• Stability: Privately owned, debt-free, and financially strong.
• Culture: High standards, but also a team that values fun and camaraderie.