Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title—they want ownership, influence, and the oppo…
Skills: Team leadership, Sales management, Customer service, Construction management, Strategic planning
Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to o…
Skills: Administrative support, Scheduling, Customer service, Data accuracy, Communication
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Manchester, New Hampshire, United States · On-site
Mid level
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Skills: Permitting, Municipal processes, Construction administration, Organizational skills, Time-management
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Are you a proven leader who takes ownership of the jobsite and sets the standard for excellence? At Groundworks, North America’s leader in foundation solutions, our Foremen lead the installation crew from start to finish…
Skills: Team leadership, Construction management, Project scheduling, Budget monitoring, Mechanical knowledge
Are you ready to take the next step from skilled Installer to jobsite leader? At Groundworks, North America’s leader in foundation solutions, our Co‑Foreman are driven professionals who are ready to build their skills to…
Skills: Crew leadership, Construction management, Project scheduling, Troubleshooting, Customer service
Are you driven by results, energized by face‑to‑face selling, and motivated by uncapped earning potential? At Groundworks, North America's leader in foundation Solutions, our Outside Sales Representatives don’t just sell…
Do you thrive at the intersection of technical expertise and relationship‑driven selling? At Groundworks, North America's leader in foundation solutions, our Service Technicians are trusted advisors—combining hands‑on kn…
Skills: Sales, Customer service, Technical troubleshooting, Foundation repair, Water management
Production Administrative Assistant - Construction
Knightdale, North Carolina, United States · On-site
$30k–$45k/yr
Entry level
Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to o…
Skills: Administrative Support, Customer Service, Data Accuracy, Scheduling, Purchase Order Management
Production Administrative Assistant - Construction
San Jose, California, United States · On-site
$30k–$45k/yr
Entry level
Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to o…
Skills: Administrative Support, Timekeeping, Purchase Order Management, Customer Service, Data Accuracy
Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to o…
Skills: Administrative support, Customer service, Data entry, Scheduling, Timekeeping
Are you driven by results, energized by face‑to‑face selling, and motivated by uncapped earning potential? At Groundworks, North America's leader in foundation Solutions, our Outside Sales Representatives don’t just sell…
Do you take pride in hands‑on work that delivers results you can see and stand behind? At Groundworks, North America's leader in foundation solutions, our Installers play a critical role in transforming homes and protect…
Skills: Construction labor, Equipment installation, Troubleshooting, Site clean-up, Heavy lifting
Do you take pride in hands‑on work that delivers results you can see and stand behind? At Groundworks, North America's leader in foundation solutions, our Installers play a critical role in transforming homes and protect…
Skills: Construction labor, Equipment installation, Troubleshooting, Site clean-up, Heavy lifting
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Skills: Software development, Software architecture, System design, Java, C#
Are you ready to take the next step from skilled Installer to jobsite leader? At Groundworks, North America’s leader in foundation solutions, our Co‑Foreman are driven professionals who are ready to build their skills to…
Skills: Crew leadership, Construction management, Troubleshooting, Project scheduling, Team mentoring
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Skills: Programmatic media buying, DSP management, The Trade Desk, DV360, Audience strategy
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for …
Skills: Marketing analytics, SQL, Advanced Excel, Data visualization, Tableau
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Full-time
bachelor degree
Employee ownership program, Professional development, Tuition reimbursement, Medical insurance, Dental insurance, Vision insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The Service Manager leads a team of technicians to achieve sales goals and service objectives while ensuring high-quality repair standards. They are responsible for managing equipment performance, fostering continuous improvement, and maintaining strong customer relationships.
Requirements
Candidates should have 3-4 years of management experience, preferably in residential construction or sales. A bachelor's degree is preferred, along with excellent communication skills and fluency in English.
Full job description
Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title—they want ownership, influence, and the opportunity to build something that lasts.
As a leader at Groundworks, you’ll take responsibility for people, performance, and results while being supported by the strength of an award-winning organization. We empower our leaders with the tools, training, and autonomy to run their business effectively—and through our employee ownership program, your impact is tied to shared, long‑term success. If you’re motivated by accountability, development, and leading high‑performing teams, Groundworks offers a platform to grow your career and your influence.
The Service Manager plays a pivotal role in achieving the objectives of their branch's service department by cultivating and leading a dynamic team of Service Technicians. This leadership position is dedicated to the effective management of preexisting equipment, ensuring optimal performance and longevity. Through strategic empowerment initiatives, the Service Manager guides and supports Service Technicians, fostering a culture of continuous improvement and excellence. Additionally, the Service Manager is instrumental in driving maximum sales production, setting and maintaining high standards on a lead-by-lead basis. Their commitment to consistency and leadership creates a work environment that not only meets but exceeds the goals of the branch they are assigned.
Duties and Responsibilities
Effectively lead and manage a team of technicians and advisors to ensure the achievement of team objectives and sales goals
Demonstrate extensive working knowledge of industry standards, product details, and company services offered
Develop a solid understanding of industry regulations, restrictions, and laws, ensuring strict adherence within the service department
Provide exemplary customer service by maintaining strong customer relationships, addressing concerns or complaints promptly and professionally, and actively engaging in upselling products and services for repeat business
Monitor department issues and client complaints to identify patterns and proactively work towards reducing recurring problems
Regularly audit work and customer service to ensure compliance with standards, emphasizing the effective, correct, and thorough execution of repair tasks
Assist with or perform various administrative tasks to support the smooth operation of the service department
Oversee team members involved in inspections, report preparation, and repairs, ensuring the highest quality of work; if necessary, personally carry out these duties
It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
All other duties as assigned
Qualifications
3-4 years of management experience, preferably in specialized residential construction, related sales, or other similar fields
Bachelor's degree preferred, but not required
Excellent technical, oral and written communication skills
Must be fluent in English
Working Conditions
Combination of branch office work and periodic site or warehouse visits to oversee business operations.
Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
May require occasional extended hours during peak periods, business audits, or special projects.
Full-time
Onsite
What We Offer:
Competitive base pay + position specific bonus and/or commission program
Best-in-class Branch Manager in Training Program to help you start strong
Continued support through professional development & annual Summits
Company cell phone, vehicle and fuel card (eligibility based on position)
Performance opens doors to elite recognition, trips & events
Upward mobility - we promote from within 80% of the time
When you win, you own it—our Employee Ownership Program lets you share the upside.
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance
Building the Nation's Confidence, One Foundation at a Time.
Industry
Construction
Company size
5,001-10,000 employees
Founded
2016
Headquarters
Virginia Beach , VA
LinkedIn followers
23,136
At Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States. With a rich history of innovation and excellence, we specialize in foundation repair, basement waterproofing, crawl space encapsulation, and concrete lifting, underpinning the nation's confidence one foundation at a time.
Our mission is straightforward: to offer unparalleled expertise, service, and customer satisfaction, ensuring every project we undertake is built on solid ground. With years of experience and a presence in more than 60 locations nationwide, our certified professionals are committed to delivering industry-leading solutions tailored to the unique needs of our customers.
Why Groundworks? It's simple:
Nationwide Leadership: As the nation's leading provider, we're at the forefront of foundation and waterproofing solutions, setting standards and constantly innovating.
Unmatched Expertise: Our team of experts is unmatched in the industry, bringing deep knowledge and cutting-edge technology to every project.
Commitment to Quality: We stand by our work with lifetime warranties, ensuring peace of mind and confidence in every solution we deliver.
Customer Satisfaction: At the heart of everything we do is a commitment to our customers, from free inspections to transparent communication and beyond.
"Building the Nation's Confidence, One Foundation at a Time" isn't just our tagline; it's our promise to you. Discover why thousands of homeowners and businesses trust Groundworks for their foundation and waterproofing needs. Visit www.Groundworks.com to learn more about our services, explore our projects, and connect with a local expert today.
Offices: 1741 Corporate Landing Pkwy, Virginia Beach , VA 23454, US · 1600 Providence Hwy, Walpole, Massachusetts 02081, US · 77 Riverway Rd, Belgrade, Montana 59714, US · 3819 N Susquehanna Trail, Shamokin Dam, Pennsylvania 17876, US · 6035 Galley Rd, Colorado Springs, Colorado 80915, US
Foundation RepairCrawl Space RepairBasement WaterproofingConcrete Liftingand Crawl Space EncapsulationConstructionVirtualizationService IndustryBuilding MaintenanceSoftware
Building the Nation's Confidence, One Foundation at a Time.
Industry
Construction
Company size
5,001-10,000 employees
Founded
2016
Headquarters
Virginia Beach , VA
LinkedIn followers
23,136
At Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States. With a rich history of innovation and excellence, we specialize in foundation repair, basement waterproofing, crawl space encapsulation, and concrete lifting, underpinning the nation's confidence one foundation at a time.
Our mission is straightforward: to offer unparalleled expertise, service, and customer satisfaction, ensuring every project we undertake is built on solid ground. With years of experience and a presence in more than 60 locations nationwide, our certified professionals are committed to delivering industry-leading solutions tailored to the unique needs of our customers.
Why Groundworks? It's simple:
Nationwide Leadership: As the nation's leading provider, we're at the forefront of foundation and waterproofing solutions, setting standards and constantly innovating.
Unmatched Expertise: Our team of experts is unmatched in the industry, bringing deep knowledge and cutting-edge technology to every project.
Commitment to Quality: We stand by our work with lifetime warranties, ensuring peace of mind and confidence in every solution we deliver.
Customer Satisfaction: At the heart of everything we do is a commitment to our customers, from free inspections to transparent communication and beyond.
"Building the Nation's Confidence, One Foundation at a Time" isn't just our tagline; it's our promise to you. Discover why thousands of homeowners and businesses trust Groundworks for their foundation and waterproofing needs. Visit www.Groundworks.com to learn more about our services, explore our projects, and connect with a local expert today.
Offices: 1741 Corporate Landing Pkwy, Virginia Beach , VA 23454, US · 1600 Providence Hwy, Walpole, Massachusetts 02081, US · 77 Riverway Rd, Belgrade, Montana 59714, US · 3819 N Susquehanna Trail, Shamokin Dam, Pennsylvania 17876, US · 6035 Galley Rd, Colorado Springs, Colorado 80915, US
Foundation RepairCrawl Space RepairBasement WaterproofingConcrete Liftingand Crawl Space EncapsulationConstructionVirtualizationService IndustryBuilding MaintenanceSoftware